Manuela Ferrari Email & Phone Number

Bezirk Lugano, Tessin, Schweiz

Winterthur Und Umgebung, Schweiz

Munich Area, Germany

Zürich Area, Switzerland

Dübendorf

Zürich Und Umgebung, Schweiz

Milan

• Technical assistance to customers• Managing correspondence• Managing VIP customers’ services implementation requests• Service quality and special agreements control• Performance reports creation and analysis • Analysis of training needs• Customisation and design of systems, processes and products related courses• Planning and delivery of courses• Coordination of external suppliers• Issue of training documentation

Zürich Area, Switzerland

• Provide support to the project team and develop and maintain all performance dashboards and prepare reports to be submitted to project team• Maintain all work according to program office procedures and policies• Perform financial analysis on all budgets and prepare various reports for all budget forecast• Prepare various reports to identify all health risks and coordinate with change and technical manager to facilitate all follow up action• Perform regular project status calls… Show more • Provide support to the project team and develop and maintain all performance dashboards and prepare reports to be submitted to project team• Maintain all work according to program office procedures and policies• Perform financial analysis on all budgets and prepare various reports for all budget forecast• Prepare various reports to identify all health risks and coordinate with change and technical manager to facilitate all follow up action• Perform regular project status calls on weekly and monthly basis• Collaborate with finance team to perform all associate activities and prepare appropriate summaries within required timeframe Show less

Zürich Area, Switzerland

Zurich

Executive Assistant to the Human Resources Business Partners for Global Life and Group FunctionsExecutive Assistant to the Human Resources Business Partner for Global Life, Finance and Investment ManagementExecutive Assistant to the Chief Financial Officer - General Insurance (also ad-interim CFO for Europe General Insurance and CEO for General Insurance)Team Assistant to Head of Strategy and Financial Management and Head of Operational Transformation – General… Show more Executive Assistant to the Human Resources Business Partners for Global Life and Group FunctionsExecutive Assistant to the Human Resources Business Partner for Global Life, Finance and Investment ManagementExecutive Assistant to the Chief Financial Officer - General Insurance (also ad-interim CFO for Europe General Insurance and CEO for General Insurance)Team Assistant to Head of Strategy and Financial Management and Head of Operational Transformation – General InsuranceTeam Assistant to HR Business Partner and to Head of Strategy and Financial Management – General InsurancePersonal Assistant to HR Business Partners for Global Life, Global Corporate, General Insurance and Group FunctionsVarious assignments to assist members of the Group Executive Committee Show less

Zürich Und Umgebung, Schweiz

• Accountable for daily interactions with the Group CEO office and Board Chairman• Responsible for HR data collection and analysis • Responsible for the design of several HR surveys and analysis of results• Responsible for the coordination of senior personnel recruiting including managing the liaison with several executive personnel search firms (contract proofing)• Responsible for several internal communication (preparation and proof-editing of texts) to Senior Executive… Show more • Accountable for daily interactions with the Group CEO office and Board Chairman• Responsible for HR data collection and analysis • Responsible for the design of several HR surveys and analysis of results• Responsible for the coordination of senior personnel recruiting including managing the liaison with several executive personnel search firms (contract proofing)• Responsible for several internal communication (preparation and proof-editing of texts) to Senior Executive Management and broader employee communities• Responsible for the coordination and management of regular team meetings (set-up, creation of agenda, minutes handling, issuing presentations)• Responsible for execution of several contractual amendment processes• Contributed to the design, improvement and development of interdepartmental projects for Comms, HR services and Diversity and Inclusion, Mentoring• Administrative support of calendar and inbox screening • Travel planning and itinerary management• Design and maintenance of presentations• Expenses and invoices handling besides management of the cost center budget• Super-user of several internal systems• Coordination of the Company’s employee engagement survey Show less

Zürich Und Umgebung, Schweiz

Zürich Area, Switzerland

Wohlen (Ag)

Zurich

• Supervision of four recruiters • Recruiting of personnel • Handling of employment contracts and their changes• Coordination of international recruiting projects• Hiring planning• Contact with outplacement agencies worldwide

Zurich

Zurich

• Building, coordination and delivery of courses on products, internal processes and customer service best practices • Systems requirements analysis• Systems enhancements verification• Issuing of systems documentation• International project Management

Milan

Milan

Milan

Personalassistentin Nbw Mit Hrse-Anerkennung

Cas Translator, 6

Sveb-Zertifikat (Kursleiter/-In) M1

Bachelor Of Arts - Ba, Romance Languages, Literatures, And Linguistics, 110/110

Foreign Languages