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Manuela Garofalo is listed as Customer Support Specialist at ChannelEngine, a with 46 employees, based in Amsterdam, North Holland, Netherlands. AeroLeads shows a matched LinkedIn profile for Manuela Garofalo.
Manuela Garofalo previously worked as Customer Success Manager at Unily and Customer Success Manager at A2B Australia Limited. Manuela Garofalo holds Bachelor Of Communications, Art And Culture from Università Degli Studi Di Palermo.
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I’m a proactive and passionate Customer Success Manager with 5+ years’ experience supporting SaaS customers with post-sales system adoption and implementation. I am driven to build exceptional customer relationships in my role as a trusted advisor where I use my advanced communication, interpersonal and problem-solving skills to understand needs, resolve issues, and implement solutions that exceed my customers’ expectations.I’m curious and thrive on learning the features and benefits of SaaS platforms by investing in ongoing professional development. I then use this knowledge to upskill my customers and fellow team members in the optimum utilisation of the system to help them achieve their business objectives. I enjoy the opportunity to collaborate with internal stakeholder teams, utilising my analytical skills, attention to detail and continuous improvement mindset to enhance product development, and resolve platform issues to maximise renewals and business growth. I pride myself on being a creative self-starter who strives to achieve outstanding results with every customer interaction.Please connect with me so I can help your organisation achieve its customer success objectives.
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Leiden, South Holland, Netherlands
ChannelEngine is a fast-growing SaaS solution, offering leading brands, distributors, and retailers of all industries a solution to connect their systems to the most important international marketplaces and sales channels. A single powerful integration for optimising sales, minimising time, and maximising profit and reach.
Sydney, New South Wales, Australia
I was the primary point of contact for a portfolio of customers across broad sectors and industries. I established trusted advisor relationships through my strong interpersonal and communication skills and partnered with customers to understand their platform objectives. Through quality training and coaching, my post-sales support helped to increase my customers’ knowledge and utilisation of the platform and overcome technical issues to maximise their satisfaction.
Sydney, New South Wales, Australia
I managed high-profile portfolio clients of a2b, an all-in-one integrated software platform for travel agencies that manages travel, savings, payments, and policies. In this role I strived to improve the overall customer experience and develop strong customer relationships by working closely with sales and support team members. I delivered training programs, briefings, and presentations to internal and external stakeholders to upskill them in knowledge of the platform.
Other employees you can reach at channelengine.com. View company contacts for 46 employees →
Niels Rengelink
Colleague at ChannelengineDe Meern, Utrecht, Netherlands
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Magdalena Barańska
Colleague at ChannelengineAmsterdam, North Holland, Netherlands
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Robin Smit
Colleague at ChannelengineNetherlands
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Tim Smit
Colleague at ChannelengineLeiden, South Holland, Netherlands
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Rashid Alhamar
Colleague at ChannelengineManama, Capital Governorate, Bahrain
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Łukasz Rosiek
Colleague at ChannelengineCracow Metropolitan Area, Poland
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Ashima Sharma
Colleague at ChannelengineDubai, United Arab Emirates
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Mark Molenaar
Colleague at ChannelengineThe Randstad, Netherlands
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Aline Baréa De Carvalho
Colleague at ChannelengineThe Randstad, Netherlands
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Robert Grundeken
Colleague at ChannelengineLeiden, South Holland, Netherlands
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Quick answers generated from the profile data available on this page.
Manuela Garofalo works for ChannelEngine.
Manuela Garofalo is listed as Customer Support Specialist at ChannelEngine.
Manuela Garofalo is based in Amsterdam, North Holland, Netherlands while working with ChannelEngine.
Manuela Garofalo has worked for Channelengine, Unily, A2B Australia Limited, Meriton Suites, and Hotel Indigo.
Manuela Garofalo's colleagues at ChannelEngine include Niels Rengelink, Magdalena Barańska, Robin Smit, Tim Smit, and Rashid Alhamar.
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Manuela Garofalo holds Bachelor Of Communications, Art And Culture from Università Degli Studi Di Palermo.
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