#multicultural and #dynamic are the adjectives that characterize my personality and also my educational and work background. đI graduated from the University of Milan, with a degree in Language mediation and Intercultural communication with a major in French and Russian. đŤđˇđˇđşAfter experiencing a 10-month Erasmus in Strasbourg, I undertook a work experience in Lisbon in #customerservice. I am currently pursuing a Master's degree in International Business Development in Caen, a choice that allowed me to experience a second Erasmus at the University of Warsaw while doing an internship at the Italian Chamber of Commerce and Industry in Poland. My professional goal is to work in the #export #import sector, where communication, problem solving and negotiation skills I developed are essential.
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Business Services InternCamera Di Commercio E Dell'Industria Italiana In Polonia Feb 2024 - Apr 2024Warsaw, Mazowieckie, Poland⢠Participation and support in the organization of events including B2B meetings⢠Social media communication⢠Project management of Bellavita Expo 2024⢠Creation of Marketing materials ⢠Market research⢠E-news clipping⢠Translation of documents or communication materials (Italian/Polish/English)⢠Newsletter editor⢠Other office duties -
Customer Service HostDigioutsource Mar 2023 - Jul 2023Lisbon, Portugal⢠Responding to customer queries by email and online chats in Italian Language⢠Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment⢠Processing pertinent information into relevant databases⢠Customer relationship building & management⢠Problem solving tasks during shift⢠Handling and taking full responsibility for customer related queries -
Volunteer StaffEuropean Parliament Sep 2021 - Oct 2021Strasbourg, Grand Est, FranceAfter a month of training sessions, iâve been assigned as one of the heads of visitor management inside the European Parliament of Strasbourg during the days of the European Youth Event 2021. ⢠Provided help to the organization of the event ⢠Provided assistant to visitors/participants in English, French and Italian⢠Managed the entrances to the Hemicycle -
Restaurant CashierMarĂŠ | Cucina CaffĂŠ Spiaggia Bottega May 2021 - Jul 2021Milan, Lombardy, Italy⢠Managed transactions with customers and cashier balancing⢠Welcoming of guests⢠Resolved customersâ complaints, guided them and provided relevant information
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Childcare ProviderPrivate Family Oct 2020 - Jul 2021Milan, Lombardy, Italy⢠Provided care to children inside and outside home⢠Homework help and tutoring⢠Creation of innovative and educational games to develop children's abilities
Manuela Marciano Education Details
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International Business Implementation -
International Marketing, Events & Media -
International Business -
Licence Langues Ătrangères AppliquĂŠes (Lea) -
100/100 Cum Laude -
Liceo Classico Vitruvio Pollione Di Formia (Lt)Classical And Ancient Studies
Frequently Asked Questions about Manuela Marciano
What is Manuela Marciano's role at the current company?
Manuela Marciano's current role is Master's student in International Business Development - Ex Intern at the Italian Chamber of Commerce and Industry in Poland.
What schools did Manuela Marciano attend?
Manuela Marciano attended UniversitĂŠ De Caen Normandie, Centro Studi Comunicare L'impresa, University Of Warsaw, University Of Strasbourg, UniversitĂ Degli Studi Di Milano, Liceo Classico Vitruvio Pollione Di Formia (Lt).
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Manuela Marciano
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