Per Grazia is a Christian ministry concerned with theology, bible studies, and apologetics for an Italian audience.I manage the translation and publishing of books and digital content, interacting with different authors, publishing houses, and foreign ministries.

Secretary and PA, working side by side with Director. Consultancy centred around best practices, enterprise-grade software engineering, integration strategies, and solutions architecture. Leveraging 15 years combined experience in enterprise Drupal & WordPress, and early adopters of SOAs, database-driven GraphQL API design, Node.js, JAMStack, and fully automated CI/CD.

• Leadership and coordination of the groups and conference desk activities• Working closely with tour operators, travel agencies, conference companies and general public• Development of future and recurring business, and contribution to the profitability of the company. • Identification and match of customers needs, and effective communication with clients through the booking process to ensure full understanding and management of client requirements. • Acting as mediator for all the T&C matters between Choice Hotels and clients• Preparation of rooming lists and invoices• Logging and progressing all new leads / potential sales enquiries• Analyse and produce monthly reports • Training co-workers to the group and conference desk activities • Leading regular team meeting• Answering international queries• Handling B2B and B2C enquiries

Research and analysis for a B2B project commissioned by the European Community and aimed at verifying the status of the computerised systems in hospitals and private health centres in Italy.

• Assisting and following the CEO on daily tasks• Actively involved in board meetings; • International correspondent.• Collaborating with the digital team for the new company web site (contents management - IA)• Product Testing

• Content translator and transcreator from German to and from Italian, Spanish, and English; • Business interpreter during meetings, conferences, team events, and site inspections;

- Responsible for the restaurants area, restaurant front desk and banqueting. - Meetings and workshops supervision, and coordination of the team of interns. - Function analysis and execution.

Customer Analysis, Action Plan, Tourist Packages, Advertising, Event Planning, Site Inspections.