Manuel Da Costa Email & Phone Number

Center District, Israel

Israel

Auckland, New Zealand

A leading supplier of sheet and plate in New Zealand - offering value added services such as laser, oxy, plasma and bevel cutting; drilling & tapping; and press braking.Within my first two months of working at Plate Solutions I have been able to revive old accounts, some dormant for over two years by securing large orders from them after calling on them and establishing relationship again. My responsibilities include sales & marketing, reading drawings, drawing designs using SigmaNest… Show more A leading supplier of sheet and plate in New Zealand - offering value added services such as laser, oxy, plasma and bevel cutting; drilling & tapping; and press braking.Within my first two months of working at Plate Solutions I have been able to revive old accounts, some dormant for over two years by securing large orders from them after calling on them and establishing relationship again. My responsibilities include sales & marketing, reading drawings, drawing designs using SigmaNest, quoting, invoicing on Net Suite, cold-calling (telephonic and in person throughout the North Island). Show less

Auckland, New Zealand

Engaged as sole National Account Manager for the NZ branch about a year after its inception, I managed existing customer accounts and also travelled extensively in both the North and South Islands securing new business for continued growth. I developed strong relationships with customers, maintained a customer relationship management system, and was also able to bridge the gap with previously lost customers before my employment tenure with Rhino Grating began. Duties included preparing sales… Show more Engaged as sole National Account Manager for the NZ branch about a year after its inception, I managed existing customer accounts and also travelled extensively in both the North and South Islands securing new business for continued growth. I developed strong relationships with customers, maintained a customer relationship management system, and was also able to bridge the gap with previously lost customers before my employment tenure with Rhino Grating began. Duties included preparing sales budgets, tracking sales performance and reporting to management on a weekly basis. Tracking projects from quotation stage through to completion. Achievements: My referral letter from Mentis will attest to the fact that I instinctively took on the duties of Branch Manager on numerous occasions. Unfortunately, during my two years with the company, there was constant restructuring at management level in Australia which created a high turnover of staff within our branch and at various, lengthy intervals left us without a Manager. Taking up the reigns of Branch Manager ensured the continued day-to-day running of business, positive attendance at previously scheduled meetings with clients and the Branch Manager, smooth transitioning of internal staff during uncertain times of restructuring. Management of successful outcomes in relation to employment relations: I successfully initiated interviews and recruited a permanent team in the workshop after HQ spent months of outsourcing casual trade staff at exorbitant rates thus costing the branch. This initiative helped reduce staff turnover to negligible levels, fostered a working environment of commitment from its employees and reduced business costs significantly in the recruitment area. People Leadership: Through coaching and support of my new team, I achieved a culture of respect, comradeship, cooperation and a renewed focus on achieving goals. Show less

Auckland, New Zealand

(First employer in New Zealand)By providing excellent service through advice, support and follow-up, I built long-term relationships with the company’s clients which I have carried through well after moving on from United Steel to further my career. I proactively identified and maximized on further sales opportunities, adding value with my own ideas, past training and technical skills thus ensuring sales targets were well achieved. Years of proven successful consulting experience coupled… Show more (First employer in New Zealand)By providing excellent service through advice, support and follow-up, I built long-term relationships with the company’s clients which I have carried through well after moving on from United Steel to further my career. I proactively identified and maximized on further sales opportunities, adding value with my own ideas, past training and technical skills thus ensuring sales targets were well achieved. Years of proven successful consulting experience coupled with a technical aptitude and background added a superior level of care to the company’s clients as I had an in-depth understanding of their needs and was able to resolve technical issues as they occurred. Operational skills included answering phones, faxes and e-mails as well as attending to customers at the reception counter; processing orders into the enterprise resource planning systems (ERP); checking and ensuring the required inventory was available for the order; liaising with production and logistics to ensure special requirements were met; and invoicing of delivered goods. Having been used to 15 plus years of certain product codes in the Steel industry of South Africa, which are entirely different in New Zealand, United Steel, with its huge range of products and complicated descriptions, afforded me the opportunity to quickly get a handle and perspective on the NZ steel industry and helped set the groundwork for my career in New Zealand. Show less

Port Elizabeth, Eastern Cape, South Africa

Engaged to ensure operational excellence within the branch through identifying loopholes in processes which were adding to increased business costs and a decrease in customer satisfaction. With my proven success in sales, I was also tasked with managing a designated territory and market sector comprised of local and regional key account holders in the manufacturing, automotive, engineering, fabrication, paper and pulp, plastic injection and moulding, marine and press shops.… Show more Engaged to ensure operational excellence within the branch through identifying loopholes in processes which were adding to increased business costs and a decrease in customer satisfaction. With my proven success in sales, I was also tasked with managing a designated territory and market sector comprised of local and regional key account holders in the manufacturing, automotive, engineering, fabrication, paper and pulp, plastic injection and moulding, marine and press shops. Achievements: Within my first 8 months of employment, I had secured 10 new clients for the branch, 3 of which were significant financial customers; Selago Industries (East London), Wirquin Manufacturing (Pty) Ltd (Somerset East), Eberspacher South Africa (Port Elizabeth). I also introduced a cost-saving process in the form of a ‘first in, first out’ system that ensured old stock moved first. This prevented damage to or loss of stock, which, if left unnoticed/unchecked, resulted in it being written off or depreciating in its selling price.  I managed to negotiate a monthly fixed cost with our supplier, of the chrome and nickel surcharges, which ordinarily fluctuates daily. This took out the element of frustration and surprise in our pricing, which comes with a wildly fluctuating commodity. Achieving this, in turn, increased our customer satisfaction and their commitment in doing business with us. Show less

Port Elizabeth, Eastern Cape, South Africa

While personally engaged in the selling, marketing and promotion of the group’s products; servicing its existing customer accounts; and developing and increasing its customer base…I was also tasked with managing, motivating and mentoring the Sales team to achieve their personal targets for the benefit of the whole. Achievements: I implemented a 2-bin system whereby specified stock for key customer accounts was on hand at all times as the customer needed it. This increased efficiency… Show more While personally engaged in the selling, marketing and promotion of the group’s products; servicing its existing customer accounts; and developing and increasing its customer base…I was also tasked with managing, motivating and mentoring the Sales team to achieve their personal targets for the benefit of the whole. Achievements: I implemented a 2-bin system whereby specified stock for key customer accounts was on hand at all times as the customer needed it. This increased efficiency in service delivery improved customer satisfaction and commitment. Show less

Port Elizabeth, Eastern Cape, South Africa

As Area Manager from 1999 to 2008 I successfully initiated the birth of a Macsteel VRN branch in East London (South Africa) in 2002. Operating from PE, I called on customers in the East London region and after 2 yrs, my customer base was so developed & thriving, I thought it was feasible to open a new branch. I sold the idea to management and, on condition that I continued with my role as Area Manager (covering a very vast region and high-end clients), I was given the go to start up a new… Show more As Area Manager from 1999 to 2008 I successfully initiated the birth of a Macsteel VRN branch in East London (South Africa) in 2002. Operating from PE, I called on customers in the East London region and after 2 yrs, my customer base was so developed & thriving, I thought it was feasible to open a new branch. I sold the idea to management and, on condition that I continued with my role as Area Manager (covering a very vast region and high-end clients), I was given the go to start up a new branch in East London. This involved securing suitable premises, stocking the warehouse, interviewing and recruiting staff (internal sales, external sales, warehouse staff and a driver), training staff in products and processes, advertising and marketing to further increase our client base and make our presence further known in the area. To date this branch is still operating, but under the Macsteel logo.I received National Awards in Sales Excellence for 5 recurring years: Procured sales in excess of R32 million (2006), R18 million (2005), R25 million (2004), R18 million (2003) and R18 million (2002).1998 - 1999 Office Sales Manager. Achievements:In procuring excellent sales with a high work ethic, commitment and dedication to my customers and unwavering loyalty to my team, I was given a promotion from office Sales Manager to Area Manager within 2 years of having been promoted from Customer Services.1996 – 1998 Internal Sales Representative/Customer Service. Achievements:I was promoted from Internal Sales Representative/Customer Service to Office Sales Manager: If there was a breakdown in a customer’s production line at 2 in the morning, I would not hesitate to get in my car and drive across town to their site to see what the issue was. My technical training & background as a Tool, Jig & Die Maker often played a valuable role in resolving technical issues, understanding customer needs and the urgency of tight deadlines for international companies dealing with export. Show less

Sales

Certificate, Computer Studies: Powerpoint, Ms Access, Ms Excel, Ms Word, Windows 95/98, Basics Skills Of It

Marketing Management, Marketing, Certificate

Tool, Jig & Die Maker, Industrial Engineering, A+

Education record