Manuel Perez work email
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Manuel Perez personal email
Manuel Perez is a Customer Success Manager, Commercial at Birdeye. He possess expertise in social media marketing, customer relationship management, project management, customer service, content marketing and 4 more skills. He is proficient in Spanish.
Birdeye
View- Website:
- birdeye.com
- Employees:
- 1487
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Customer Success Manager, CommercialBirdeyeBoise, Id, Us
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Digital Marketing ManagerPetiq Oct 2023 - PresentEagle, Idaho, Us -
Digital Marketing Strategist, OrmPetiq May 2021 - Oct 2023Eagle, Idaho, Us• Create a review strategy for products and services to increase organic review submission and brand marketing. • Design wireframes to increase user experience across multiple branded websites.• Establish new vendor partnerships to save costs and maximize platforms to achieve business goals.• Improve website customer journey to increase traffic to websites and in-store visits.• Introduce effective KPIs to track digital touchpoints to monitor and influence customer purchase decisions. • Mentor 1 student intern to increase the effectiveness of daily tasks and introduce performance objectives.
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Associate Manager Digital MarketingNational Veterinary Associates Apr 2020 - Apr 2021El Segundo, Ca, Us• Developed SEO project plan to identify opportunities to optimize business discoverability on search engines, third-party sites, and on-site SEO.• Led location onboarding restructure to satisfy requirements based on unique business service lines.• Oversaw collaborative process with regional marketing leads and subject matter experts to streamline workflow for creative, website, emergency response and grand opening requests.• Sourced and implemented SEO software to capture keyword performance for 800+ affiliate locations. -
Marketing AssociateNational Veterinary Associates Oct 2017 - Apr 2020El Segundo, Ca, Us• Assisted with the implementation of online reputation management software across 600+ affiliate locations.• Coordinated development of social media and online reputation reports to identify opportunities to improve location compliance rates. • Developed and implemented process to append online listings to drive new customer appointments. • Led online brand management software partnership to onboard 600+ affiliate locations. • Presented training materials to location leadership to increase location acceptance. • Produced and implemented a quarterly Social Media Content Calendar for US and Canada locations.
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Marketing CoordinatorNational Veterinary Associates Jan 2017 - Oct 2017El Segundo, Ca, Us• Acted as liaison between vendors to develop relationships to support marketing strategies and discuss pricing negotiations. • Coordinated and developed unique social media contests to increase social media engagement.• Managed 400+ accounts to improve social media engagement and online sentiment scores on Facebook, Google My Business and Yelp.• Managed and reviewed social media copy to ensure content was culturally relevant to increase engagement. • Supervised and trained Marketing Interns.
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Marketing InternNational Veterinary Associates Jan 2014 - Jan 2017El Segundo, Ca, Us• Drafted social media content for 400+ affiliate locations and supported with developing the voice to humanize the veterinary culture. • Implemented and developed social media onboarding process for 400+ affiliate locations and new acquisitions. • Prepared monthly online reputation and social media engagement reports to show Operation leads success of marketing initiatives.• Researched social media trends to help develop local social media strategy for affiliate locations on Facebook.
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Research InternU.S.Vets (United States Veterans Initiative) Jun 2013 - Aug 2013Los Angeles, California, Us
Manuel Perez Skills
Manuel Perez Education Details
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California Lutheran UniversityMarketing -
California Lutheran UniversityCriminal Justice
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Pilgrim School
Frequently Asked Questions about Manuel Perez
What company does Manuel Perez work for?
Manuel Perez works for Birdeye
What is Manuel Perez's role at the current company?
Manuel Perez's current role is Customer Success Manager, Commercial.
What is Manuel Perez's email address?
Manuel Perez's email address is mp****@****ine.com
What schools did Manuel Perez attend?
Manuel Perez attended California Lutheran University, California Lutheran University, Pilgrim School.
What skills is Manuel Perez known for?
Manuel Perez has skills like Social Media Marketing, Customer Relationship Management, Project Management, Customer Service, Content Marketing, Teamwork, Copywriting, Yext, Yelp.
Who are Manuel Perez's colleagues?
Manuel Perez's colleagues are Prayag Dubey, Chahat Bhatia, Praveen Reddy, Viswas Manyam, Tanmay Panguluri, Ashish Baweja, Korinna K..
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