Manuel Del Real Email & Phone Number

Los Angeles, California, United States

Atlanta, Ga, Us

Pioneered the development of a gRPC service for the integrations directory content API, significantly enhancing content delivery and search functionalities across integration platforms, resulting in a 40% improvement in data sharing capabilities with partners such as Wix and Shopify.Ensured the robustness and scalability of Mailchimp's partnerships team back-end infrastructure, contributing to a 25% increase in system reliability and up-time.Leveraged expertise in both engineering and software testing to maintain essential back-end systems and develop automated testing strategies, reducing critical errors by 30% and improving deployment efficiency.Played a key role in the successful transition of the Mailchimp Stores project, ensuring stability and seamless integration, ultimately leading to a 20% reduction in post-transition issues compared to a similar sunsetted project.Focused on data-driven application development, delivering solutions that increased customer satisfaction scores by 20% in regards to integration adoption.

Atlanta, Ga, Us

Led the test strategy for automated tasks and tooling for the Mailchimp Stores project, improving testing efficiency by 35% and reducing manual intervention.Maintained and optimized the backend GoLang gRPC service using the Populus library, ensuring robust deployment on Cloud Run and stable database integration with Cloud Spanner.Developed and implemented automated testing solutions, leading to a 30% reduction in critical bugs post-deployment and enhancing the overall reliability of the Mailchimp Stores back-end.Spearheaded the transition to React components consuming PHP controllers for the front-end, improving the user interface and seamless functionality by 20%.Provided critical maintenance as the last back-end maintainer before the project’s sunset, ensuring a smooth transition and decommissioning process.

Ensured the quality of releases for our open-source e-commerce platform API and client implementations, resulting in a 30% reduction in critical post-release issues.Created automated test suites for the headless GraphQL API and UI tests for client frontends, enhancing test coverage and reducing manual testing efforts by 40%.Provided Level 1 support for community-submitted issues, resolving 80% of configuration problems quickly and efficiently and improving community satisfaction.Collaborated closely with developers to address and resolve technically challenging bugs, leading to a 25% faster bug resolution rate.Implemented best practices in QA processes, contributing to a more robust and reliable e-commerce platform, which increased client retention by 15%.

Developed and executed test plans for short burst testing phases for startups and small teams, improving product quality and reducing time-to-market by 25%.Laid the foundation for integrating automated testing into development pipelines, increasing testing efficiency by 30% and reducing manual testing efforts.Created and implemented testware for CI systems, contributing to a 20% improvement in continuous integration and deployment processes for web development projects.Managed projects involving CMS implementations, online DB app generators, and single-page applications, ensuring successful completion and delivery within tight timelines.Worked with a variety of technology stacks, including ROR, Sinatra, Django, Flask, Node, Angular, and Reactjs, providing versatile solutions tailored to each project’s needs.Led cross-functional teams to achieve key project milestones, fostering collaboration and enhancing team performance by 15%.Delivered strategic QA consultancy and project management services, resulting in a 20% increase in client satisfaction and repeat business.

Walnut Creek, Ca, Us

Managed and maintained tidy codebases across multiple concurrent projects, including Drupal sites, Meteor apps, and mobile applications, resulting in a 20% decrease in code-related defects.Established and enforced consistent release processes using a standard Git workflow and best practices tailored to each platform, enhancing project quality and coherence by 25%.Oversaw the smooth operation of infrastructure for internal applications utilizing Kubernetes clusters, Rancher, and CI/CD strategies, achieving a 30% reduction in deployment times without requiring manual intervention.Effectively handled context switching between diverse projects, ensuring adherence to timelines and project objectives, contributing to a 15% improvement in overall project delivery efficiency.Acted as the main QA resource across projects, guaranteeing that all User Stories met their acceptance criteria, leading to a 20% increase in customer satisfaction and reducing post-release issues.Mentored team members on best practices and provided timely comic relief, fostering a positive and collaborative work environment.

Supervised key performance indicators (KPIs) across multiple projects in Bioinformatics, Digital Media, and Data Visualization, achieving a 20% increase in overall project efficiency.Mentored engineers in Agile processes and continuous integration, resulting in a 25% improvement in team productivity and a smoother adoption of Agile methodologies.Led project management initiatives, ensuring timely delivery and high-quality outcomes, which contributed to a 30% rise in client satisfaction.Provided quality assurance for internal training projects, enhancing the skill sets of engineers not actively engaged with customers, thereby reducing onboarding time by 15%.Developed and implemented training programs to upskill engineers, resulting in a 20% increase in their readiness for deployment in client-facing projects.Fostered a culture of continuous learning and process improvement, leading to sustained enhancements in project management practices and team performance.

Zapopan, Jalisco, Mx

Led QA efforts for front-end medical data display applications built on JavaScript frameworks with custom REST APIs, resulting in a 25% increase in application reliability and user satisfaction.Conducted in-depth analysis of current testing processes for on-demand testing (ODT) projects, delivering "best bang for the buck" solutions that accelerated release cycles by 20% without compromising quality.Implemented strategic improvements in QA processes that reduced testing costs by 15%, ensuring efficient resource utilization.Provided comprehensive consulting services, offering both immediate and long-term solutions to enhance clients' testing strategies.Maintained a strong focus on customer satisfaction, consistently exceeding client expectations and helping achieve a 30% reduction in post-release defects.Coordinated with development teams to ensure seamless integration of front-end applications with back-end services, enhancing system performance and stability by 20%.

Charlotte, Nc, Us

Part of the Consumer and Small Business Technology and Operations division, responsible for assessing risk and testing impacts due to new business and technology requirements on a front-end application used in banking and contact centers.Estimated functional and automation efforts for each change initiative, resulting in a 20% reduction in testing costs due to optimized resource allocation.Coordinated with initiative teams to ensure comprehensive test objectives were met, consolidating test deliverables (test plans, system test script matrices, traceability matrices, scripts, and test results), achieving a 15% decrease in testing cycle times.Acted as liaison between functional and automation testing teams to define scope based on script reusability and automation framework reach, reducing redundancy and saving approximately 10% on script development costs.Conducted effort estimation for financial forecasting for each initiative team, ensuring secured funding and achieving a 25% cost reduction by identifying and eliminating unnecessary expenditures.

Armonk, New York, Ny, Us

Conducted functional testing for the Rational Requirements Composer product, achieving a 25% reduction in production defects.Designed and executed comprehensive test plans and cases, enhancing test coverage by 30%.Managed and triaged defects, resulting in a 20% faster resolution time.Supported security testing teams, contributing to a 15% increase in security compliance.Acted as the installation and setup expert for CLM products (Rational Team Concert, Rational Quality Manager, and Rational Requirements Composer), significantly reducing setup time by 25%.Served as the main tester for integrations between Composer and software modeling tools (Rational Software Modeler and Rational Software Architect), ensuring seamless functionality and improving integration stability by 20%.Led the migration effort from version 2.0 to 3.0 of the Requirements part of the CLM initiative in Jazz.net, resulting in a smooth transition with minimal disruptions.As an Academic Initiative Ambassador for UdeG CUCEA, facilitated the integration of IBM products and technology into the university's curriculum, increasing student engagement with IBM technologies by 50%.

Salt Lake City, Utah, Us

Enhanced the quality of educational products, including WACS RRLWM and Waterford Early Learning programs, leading to a 20% increase in user satisfaction.Designed and implemented comprehensive test suites and test cases using both black-box and white-box testing approaches, resulting in a 30% reduction in software defects.Revised and ensured compliance of specification documents with company standards, leading to a 25% improvement in development efficiency.Developed and implemented training documents for new hires, reducing onboarding time by 15%.Trained new hires effectively, boosting their productivity by 20% within their first three months.Served as a technical advisor for network protocols related tests, resolving critical issues and ensuring seamless integration with network environments.

Streamlined the service contract review and acquisition process, reducing processing time by 25%.Optimized warehouse management using SAP with MM transactions, improving inventory accuracy by 15%.Enhanced asset management processes on SAP with AS transactions, leading to a 20% decrease in asset discrepancies.Successfully extracted and uploaded base data for warehouse stock and current assets on SAP, resulting in a 30% increase in data reliability.Conducted thorough data analysis to establish materials replenishment rules, achieving a 10% reduction in stockouts and improved inventory turnover.Developed and implemented new process designs for inventory management, leading to a 20% increase in operational efficiency.