Working as Project Manager supporting PMO assigned to Salesforce and other Infrastructure projects

Streamlined global application portfolio, creating operating structure, and fostering the governance, processes, and standards across regions. Collaborated with regional business and technology leaders to manage international technology teams and ensure successful delivery of IT services and project execution. • Shifted 80% of orders to eCommerce with newly implemented Adobe eCommerce B2B store in Costa Rica and Panama and increasing sales by $3M and implemented cybersecurity initiatives in LATAM companies to achieve “green light” status.• Increased regional efficiency by 20% and reduced costs through successful implementation of in-house ERP & warehouse solution and integration to the cloud; while establishing IT processes such as Portfolio Management, Incident Management, and knowledge management.

Facilitated strategic alignment, planning, and prioritization of enterprise-wide projects. Oversaw the communication, development, and management of the IT project portfolio with distinct focus on platform services. Coordinated the implementation of international Americas technology platform, processes, and initiatives. • Optimized Mexico operations and technology integration for Sysco Corporate by implementing Roadnet system and compliance with essential cybersecurity tools, resulting in reduced delivery time and improved customer experience. • Streamlined HR interfaces for Central America companies with Workday System in Corporate, resulting in access to corporate services such as Intranet, LMS, cybersecurity systems, Teams and Office.

Contractor Program Manager assigned to Frito Lay in charge of managing 2 projects:• Long term road map for USA BI initiatives • Leading Agile POC in Tableau for Commercial Metrics and Insights replacing PPT and Excel

Supporting Sysco Foods Sales Technology VP with 2015 planning, portfolio management processes and implementing better resources management practicesLeading the Sales Applications Enhancements introducing Scrum concepts to the traditional development cycle to prepare them to migrate to Agile Methodologies. SME in the design the PMO portfolio management dashboard and improved the IT staff governance processes.

Leading Corporate Affairs projects and applications portfolio, increasing the adoption of SharePoint as collaboration tool and responsible for the redesign and improvement of the Corporate PortalLeading several Lean Six Sigma projects achieving substantial cost reduction and process improvement: Mobile expenses reduction, AP back office efficiency, Leavers/asset recovery process, user’s requests system improvement, etc.Supporting PMO activities such as planning, methodology, business case, budget, stage approval, PPM tool, metrics, etc.Leading the annual IT Plan integration, IT Governance Processes, IT KPIs and other special projects for the CIO (IT Re Org., Benchmarking, Site Consolidation, Office re stacking,etc.)

Leading IT function: applications and infrastructure teams to provide IT services: Applications support and maintenance, hosting, telecommunications, service management, program management office and vendor managementLeading integration of Grupo Peñafiel and Cadbury - IT Services and Human ResourcesLeading Data Center relocation

Senior Consultant assigned to Microsoft account to support 2 projects: • Leading adoption of the Microsoft Marketing Systems for Mexico, Central America and Andean Region to support the campaigns of Microsoft products • Leading PMO for integration and consolidation of ~10 Microsoft Call Centers in LATAM to only 3 located in Mexico, Argentina and Brazil and Project Manager for Mexico migration

Leading sourcing projects for several expense categories in Banca Serfin - now Santander. Defined the sourcing strategy, supervised the RFP process, participated in the negotiation and/or on-line auctions, and assigned the contract to the selected vendor. In 9 months negotiated ~7 categories for ~$10 million with average savings of 10%.

Independent Contractor working for the CIO to integrate and define the IT strategy for all IT Areas in Latin America, Asia and Europe. Designed and created a web based DB for hardware, software and telecomm inventory among all the Business and IT Areas. This inventory allowed defining standards and leveraging negotiations with key vendors

Creating and managing the new Financial Services Practice for Compaq Latin America, providing leadership and expertise in Financial Services Sector in Latin America; defining the services portfolio and developing new business opportunities.

Leading/participating in numerous management and technology consulting engagements throughout Latin America, in the capacity of Project Manager and/or IT expert for Financial and Government sectors: IT Re Org, Y2K Strategy, Y2K PMO, defining processes and best practices for Y2K

Leading the design/re design of processes for new or existing financial products/services - Defining high level architecture, functions and integration with the current environmentParticipating in the migration of the legacy Credit card system to Bank One, responsible for the compliance to the architecture defined - technology, functions, processes, people, etc.Responsible for the documentation of procedures in the trading floor in New York to be compliant with FRB

Participating several consulting engagements:• Software Selection• Software Development/Implementation• IT Assessment and Strategic Planning• IT Re organization• Y2K Remediation