Manuel Domingo, Jr. Email and Phone Number
Manuel Domingo, Jr. work email
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Manuel Domingo, Jr. personal email
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I am an outgoing, creative and well-rounded professional with extensive combined sales, marketing, operations, project management, customer service, and corporate training experience. My love for the performing arts runs in my family, and as a trained actor I have studied various types of acting techniques both from my academic background and acting classes wherein I was mentored by highly respected drama coaches in the industry. I hold a Bachelor of Arts Degree in Mass Communication and also an active volunteer of non-profit humanitarian organizations like the United Nations Foundation joining a global movement of changemakers in building a better world. Furthermore, my passion in helping others has branched out with my advocacies on mental health, fitness and wellness wherein I am able to use my own wellness journey as a platform in providing further knowledge and awareness to motivate, inspire and empower people in taking care of their health, mentally and physically.
Resorts World Las Vegas
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Senior Manager Marketing OperationsResorts World Las Vegas Jun 2023 - PresentLas Vegas, Nevada, Us•Head of Operations of the Genting Rewards program. •Co-led the creation of Resorts World Las Vegas’ first Genting Rewards Center, which included important roles in planning, designing, construction, logistics, and management of the Genting Rewards Center (GRC).•Led the operations in celebrating Resorts World Las Vegas’s milestone in welcoming our One Millionth Genting Rewards member.•Led the training division in the creation and implementation of the second property wide training program of Genting Rewards. -
Marketing Operations ManagerResorts World Las Vegas Jul 2022 - Jun 2023Las Vegas, Nevada, Us•Led the operations division in the rebranding of the Genting Rewards loyalty program which included the recreation of a new tier system, creating and designing new loyalty membership cards, integrating new partnerships into the Genting Rewards program, website and mobile app redesign, internal communication and team member training, and assisting with public relations communications.•Led the recreation and management of the Resort’s World Las Vegas app, integrating the full enrollment capability that will allow our customers to enroll for a Genting Rewards membership from any where in the world. •Led the management of the Employee Learning & Development training program on marketing systems & technologies, and the Genting Rewards loyalty program. -
Marketing Operations & Loyalty SpecialistResorts World Las Vegas Dec 2021 - Jul 2022Las Vegas, Nevada, Us•Led the training division in the creation and implementation of the first property wide Employee Learning & Development training program on marketing systems & technologies, and the Genting Rewards loyalty program.•Acted as Subject Matter Expert and Project Owner in the development of the Genting Rewards loyalty program rules, procedures and operations.•Implemented the use of digital adaptation platforms in creating guest facing marketing communications.•Supported all Marketing Operations day-to-day responsibilities in maintaining the general hygiene of all marketing technology products and communication channels.•Created drop notification and Quick Reference Guides (QRGs) on promotions and programs. -
Gap YearCareer Break Apr 2021 - Dec 2021
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Marketing Capabilities And Optimization SpecialistCaesars Entertainment, Inc. Jun 2019 - Apr 2021Las Vegas, Nv, Us• Served as Project Owner, Subject Matter Expert, and Change Management Facilitator in two of the company’s systems upgrade projects: Everi’s Promo Kiosk Management System (PKMS) and Elite Bonusing Suite (EBS).• Created Skillsoft eLearns to support employees within the company in providing valuable knowledge regarding Marketing systems & capabilities which saved over $40K in companyexpenses.• Resolved problems alongside Marketing Operations supported systems as well as enhanced customer service experience.• Developed, documented, implemented, presented, trained and managed repeatable and scalable training for campaign management processes and reporting capabilities.• Provided training to Marketing team members as well as effect adoption through organizational change management and training methodologies. -
Marketing Campaign AssociateCaesars Entertainment, Inc. Apr 2017 - Jun 2019Las Vegas, Nv, UsWithin this role I was able to develop my abilities while fulfilling the following tasks:• Responsible for creative, data, and execution components of multiple direct mail and eMail projects.• Work with different departments to complete a campaign’s full life cycle from conception to delivery for both sides of creative and criteria of creating a direct mail piece.• Assist the manager and team members with day-to-day responsibilities to meet deadlines and implement new processes for faster delivery to members of the loyalty program. • Executing different styles of proofreading in assuring that the quality and content of each communication piece is accurate and correct on both the creative and copy. -
Marketing Coordinator, National Casino MarketingCaesars Entertainment, Inc. Jun 2014 - Apr 2017Las Vegas, Nv, UsAs an National Casino Marketing Coordinator I have fulfilled the following task and responsibilities: • Coordinate with NCM Representatives, in-house NCM Hosts and partnered Independent Hosts in placing in and revising guest’s reservations such as golf, restaurant, special events and show reservations as well as other amenities requested for all Las Vegas Market properties.• Evaluate guest play based on Average Daily Theoretical (ADT) and Average Daily Worth (ADW) and decides if the guest is eligible for comp rates, amenities, and soft cost offers.• Evaluate guest play and authorizes to comp the guest room charges based on play at end of each trip. -
Citywide Lead Representative, Total RewardsCaesars Entertainment, Inc. Dec 2012 - Jun 2014Las Vegas, Nv, UsMy accomplishments, task and responsibilities as a Citywide Lead Representative are the following but not limited to:• Ensure the smooth day-to-day operations of the Total Rewards Center, which includes managing a frontline staff of 14 members.• Assist Total Rewards representatives in providing answers and resolutions with guests questions and concerns.• Acts as supervisor-in-charge in the absence of a Manager.• Provide support with other Total Rewards Centers within the Las Vegas Market in the absence of their Manager or Supervisor.• Complete the department’s weekly supply inventory and other office work which includes responding to guest inquiries via phone or eMail and execute all data entry such as Poker adjustments and Total Rewards Non-Gaming (TRNG). -
Citywide Total Rewards RepresentativeCaesars Entertainment, Inc. Oct 2010 - Dec 2012Las Vegas, Nv, UsAs a Citywide Total Rewards Representative I was able to fulfill the following tasks and responsibilities:• Assist the department’s management team in assuring all requirements are met and exceeded during the Forbes Accreditation.• Provide our guests with the highest level of customer service in signing-up for the award-winning Total Rewards program and assist current members with their Tier benefits, promotions, reservations and more.• Fulfilled other clerical and office duties as needed within the department. -
Property Marketing InternCaesars Entertainment, Inc. Nov 2010 - Jun 2011Las Vegas, Nv, UsBelow are my accomplishments during my internship with the Property Marketing team at the Flamingo Hotel & Casino.• Contributed with the rebranding of the Flamingo Hotel & Casino by assisting the Property Marketing team with all work needed in rebranding all property print Ad’s, billboards, posters and signage.• Assisted in assuring that all advertisements, posters, signage across the property are properly maintained and updated.• Executed all other clerical and office duties. -
Database Coordinator, Total RewardsCaesars Entertainment, Inc. Apr 2010 - Oct 2010Las Vegas, Nv, UsDuring my term as a Database Coordinator for Total Rewards I was able to contribute with the merging of Planet Hollywood Resort & Casino into the Caesars Entertainment family of resorts and casinos by performing the following duties:• Maintained the general hygiene of information for all members of our Total Rewards program.• Combined duplicate Total Rewards accounts in the Player Database (PDB). • Merged all Planet Hollywood ‘A List’ Players Club accounts into the Total Rewards program.• Processed Cognos and win/loss reports.• Responded to customer phone call and queries.• Fulfilled data entry and other clerical duties. -
Total Rewards RepresentativeCaesars Entertainment, Inc. Sep 2009 - Apr 2010Las Vegas, Nv, UsAs a Total Rewards Representative I was able to fulfill the following tasks and responsibilities: • Provide quality level of assistance to all new and current loyalty members with their Tier benefits, promotions, reservations, sign-ups and more.• Fulfilled other clerical and office duties as needed -
Customer Relations SpecialistFry'S Electronics Nov 2008 - May 2009As a Customer Service Specialist I was able to perform the following tasks and responsibilities:• Represent Fry's Electronics to its clientele via telephone, eMail communication, and in-store customer inquiries. • Addressed and provided resolution to customer concerns and assuring customer satisfaction.• Assist customers by providing information regarding product delivery, status of orders, freight claims, promotions, and product returns and replacements. -
Production Intern - Bbc AsiaBbc Mar 2008 - Jun 2008London, England, GbCollege internship for news and media production -
Project InternDow Jones Mar 2008 - Jun 2008New York, Ny, UsCollege internship for news writing -
Production Intern - Mtv AsiaViacom Mar 2008 - Jun 2008New York, Ny, UsCollege internship for entertainment and media production -
News InternPep Tv Mar 2007 - May 2007College internship for news and media production.
Manuel Domingo, Jr. Skills
Manuel Domingo, Jr. Education Details
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University Of Nevada-Las VegasPublic Relations And Advertising -
Geoffrey Blake - The Working Actors Studio -
John Armond Actors StudioActing -
Angeles University FoundationMass Communication/Media Studies
Frequently Asked Questions about Manuel Domingo, Jr.
What company does Manuel Domingo, Jr. work for?
Manuel Domingo, Jr. works for Resorts World Las Vegas
What is Manuel Domingo, Jr.'s role at the current company?
Manuel Domingo, Jr.'s current role is Marketing & Operations Professional | Change Management Practitioner | Method Actor | Fitness and Mental Health Advocate.
What is Manuel Domingo, Jr.'s email address?
Manuel Domingo, Jr.'s email address is mj****@****hoo.com
What schools did Manuel Domingo, Jr. attend?
Manuel Domingo, Jr. attended University Of Nevada-Las Vegas, Geoffrey Blake - The Working Actors Studio, John Armond Actors Studio, Angeles University Foundation.
What skills is Manuel Domingo, Jr. known for?
Manuel Domingo, Jr. has skills like Media, Creative Writing, Freelance Writing, News Reporting, Communication Skills, Advertising, Customer Service, Event Planning, Marketing, Marketing Strategy, Microsoft Office, Public Speaking.
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