Manuel Domingo, Jr.

Manuel Domingo, Jr. Email and Phone Number

Marketing & Operations Professional | Change Management Practitioner | Method Actor | Fitness and Mental Health Advocate @ Resorts World Las Vegas
Manuel Domingo, Jr.'s Location
Las Vegas Metropolitan Area, United States, United States
Manuel Domingo, Jr.'s Contact Details

Manuel Domingo, Jr. work email

Manuel Domingo, Jr. personal email

About Manuel Domingo, Jr.

I am an outgoing, creative and well-rounded professional with extensive combined sales, marketing, operations, project management, customer service, and corporate training experience. My love for the performing arts runs in my family, and as a trained actor I have studied various types of acting techniques both from my academic background and acting classes wherein I was mentored by highly respected drama coaches in the industry. I hold a Bachelor of Arts Degree in Mass Communication and also an active volunteer of non-profit humanitarian organizations like the United Nations Foundation joining a global movement of changemakers in building a better world. Furthermore, my passion in helping others has branched out with my advocacies on mental health, fitness and wellness wherein I am able to use my own wellness journey as a platform in providing further knowledge and awareness to motivate, inspire and empower people in taking care of their health, mentally and physically.

Manuel Domingo, Jr.'s Current Company Details
Resorts World Las Vegas

Resorts World Las Vegas

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Marketing & Operations Professional | Change Management Practitioner | Method Actor | Fitness and Mental Health Advocate
Manuel Domingo, Jr. Work Experience Details
  • Resorts World Las Vegas
    Senior Manager Marketing Operations
    Resorts World Las Vegas Jun 2023 - Present
    Las Vegas, Nevada, Us
    •Head of Operations of the Genting Rewards program. •Co-led the creation of Resorts World Las Vegas’ first Genting Rewards Center, which included important roles in planning, designing, construction, logistics, and management of the Genting Rewards Center (GRC).•Led the operations in celebrating Resorts World Las Vegas’s milestone in welcoming our One Millionth Genting Rewards member.•Led the training division in the creation and implementation of the second property wide training program of Genting Rewards.
  • Resorts World Las Vegas
    Marketing Operations Manager
    Resorts World Las Vegas Jul 2022 - Jun 2023
    Las Vegas, Nevada, Us
    •Led the operations division in the rebranding of the Genting Rewards loyalty program which included the recreation of a new tier system, creating and designing new loyalty membership cards, integrating new partnerships into the Genting Rewards program, website and mobile app redesign, internal communication and team member training, and assisting with public relations communications.•Led the recreation and management of the Resort’s World Las Vegas app, integrating the full enrollment capability that will allow our customers to enroll for a Genting Rewards membership from any where in the world. •Led the management of the Employee Learning & Development training program on marketing systems & technologies, and the Genting Rewards loyalty program.
  • Resorts World Las Vegas
    Marketing Operations & Loyalty Specialist
    Resorts World Las Vegas Dec 2021 - Jul 2022
    Las Vegas, Nevada, Us
    •Led the training division in the creation and implementation of the first property wide Employee Learning & Development training program on marketing systems & technologies, and the Genting Rewards loyalty program.•Acted as Subject Matter Expert and Project Owner in the development of the Genting Rewards loyalty program rules, procedures and operations.•Implemented the use of digital adaptation platforms in creating guest facing marketing communications.•Supported all Marketing Operations day-to-day responsibilities in maintaining the general hygiene of all marketing technology products and communication channels.•Created drop notification and Quick Reference Guides (QRGs) on promotions and programs.
  • Career Break
    Gap Year
    Career Break Apr 2021 - Dec 2021
  • Caesars Entertainment, Inc.
    Marketing Capabilities And Optimization Specialist
    Caesars Entertainment, Inc. Jun 2019 - Apr 2021
    Las Vegas, Nv, Us
    • Served as Project Owner, Subject Matter Expert, and Change Management Facilitator in two of the company’s systems upgrade projects: Everi’s Promo Kiosk Management System (PKMS) and Elite Bonusing Suite (EBS).• Created Skillsoft eLearns to support employees within the company in providing valuable knowledge regarding Marketing systems & capabilities which saved over $40K in companyexpenses.• Resolved problems alongside Marketing Operations supported systems as well as enhanced customer service experience.• Developed, documented, implemented, presented, trained and managed repeatable and scalable training for campaign management processes and reporting capabilities.• Provided training to Marketing team members as well as effect adoption through organizational change management and training methodologies.
  • Caesars Entertainment, Inc.
    Marketing Campaign Associate
    Caesars Entertainment, Inc. Apr 2017 - Jun 2019
    Las Vegas, Nv, Us
    Within this role I was able to develop my abilities while fulfilling the following tasks:• Responsible for creative, data, and execution components of multiple direct mail and eMail projects.• Work with different departments to complete a campaign’s full life cycle from conception to delivery for both sides of creative and criteria of creating a direct mail piece.• Assist the manager and team members with day-to-day responsibilities to meet deadlines and implement new processes for faster delivery to members of the loyalty program. • Executing different styles of proofreading in assuring that the quality and content of each communication piece is accurate and correct on both the creative and copy.
  • Caesars Entertainment, Inc.
    Marketing Coordinator, National Casino Marketing
    Caesars Entertainment, Inc. Jun 2014 - Apr 2017
    Las Vegas, Nv, Us
    As an National Casino Marketing Coordinator I have fulfilled the following task and responsibilities: • Coordinate with NCM Representatives, in-house NCM Hosts and partnered Independent Hosts in placing in and revising guest’s reservations such as golf, restaurant, special events and show reservations as well as other amenities requested for all Las Vegas Market properties.• Evaluate guest play based on Average Daily Theoretical (ADT) and Average Daily Worth (ADW) and decides if the guest is eligible for comp rates, amenities, and soft cost offers.• Evaluate guest play and authorizes to comp the guest room charges based on play at end of each trip.
  • Caesars Entertainment, Inc.
    Citywide Lead Representative, Total Rewards
    Caesars Entertainment, Inc. Dec 2012 - Jun 2014
    Las Vegas, Nv, Us
    My accomplishments, task and responsibilities as a Citywide Lead Representative are the following but not limited to:• Ensure the smooth day-to-day operations of the Total Rewards Center, which includes managing a frontline staff of 14 members.• Assist Total Rewards representatives in providing answers and resolutions with guests questions and concerns.• Acts as supervisor-in-charge in the absence of a Manager.• Provide support with other Total Rewards Centers within the Las Vegas Market in the absence of their Manager or Supervisor.• Complete the department’s weekly supply inventory and other office work which includes responding to guest inquiries via phone or eMail and execute all data entry such as Poker adjustments and Total Rewards Non-Gaming (TRNG).
  • Caesars Entertainment, Inc.
    Citywide Total Rewards Representative
    Caesars Entertainment, Inc. Oct 2010 - Dec 2012
    Las Vegas, Nv, Us
    As a Citywide Total Rewards Representative I was able to fulfill the following tasks and responsibilities:• Assist the department’s management team in assuring all requirements are met and exceeded during the Forbes Accreditation.• Provide our guests with the highest level of customer service in signing-up for the award-winning Total Rewards program and assist current members with their Tier benefits, promotions, reservations and more.• Fulfilled other clerical and office duties as needed within the department.
  • Caesars Entertainment, Inc.
    Property Marketing Intern
    Caesars Entertainment, Inc. Nov 2010 - Jun 2011
    Las Vegas, Nv, Us
    Below are my accomplishments during my internship with the Property Marketing team at the Flamingo Hotel & Casino.• Contributed with the rebranding of the Flamingo Hotel & Casino by assisting the Property Marketing team with all work needed in rebranding all property print Ad’s, billboards, posters and signage.• Assisted in assuring that all advertisements, posters, signage across the property are properly maintained and updated.• Executed all other clerical and office duties.
  • Caesars Entertainment, Inc.
    Database Coordinator, Total Rewards
    Caesars Entertainment, Inc. Apr 2010 - Oct 2010
    Las Vegas, Nv, Us
    During my term as a Database Coordinator for Total Rewards I was able to contribute with the merging of Planet Hollywood Resort & Casino into the Caesars Entertainment family of resorts and casinos by performing the following duties:• Maintained the general hygiene of information for all members of our Total Rewards program.• Combined duplicate Total Rewards accounts in the Player Database (PDB). • Merged all Planet Hollywood ‘A List’ Players Club accounts into the Total Rewards program.• Processed Cognos and win/loss reports.• Responded to customer phone call and queries.• Fulfilled data entry and other clerical duties.
  • Caesars Entertainment, Inc.
    Total Rewards Representative
    Caesars Entertainment, Inc. Sep 2009 - Apr 2010
    Las Vegas, Nv, Us
    As a Total Rewards Representative I was able to fulfill the following tasks and responsibilities: • Provide quality level of assistance to all new and current loyalty members with their Tier benefits, promotions, reservations, sign-ups and more.• Fulfilled other clerical and office duties as needed
  • Fry'S Electronics
    Customer Relations Specialist
    Fry'S Electronics Nov 2008 - May 2009
    As a Customer Service Specialist I was able to perform the following tasks and responsibilities:• Represent Fry's Electronics to its clientele via telephone, eMail communication, and in-store customer inquiries. • Addressed and provided resolution to customer concerns and assuring customer satisfaction.• Assist customers by providing information regarding product delivery, status of orders, freight claims, promotions, and product returns and replacements.
  • Bbc
    Production Intern - Bbc Asia
    Bbc Mar 2008 - Jun 2008
    London, England, Gb
    College internship for news and media production
  • Dow Jones
    Project Intern
    Dow Jones Mar 2008 - Jun 2008
    New York, Ny, Us
    College internship for news writing
  • Viacom
    Production Intern - Mtv Asia
    Viacom Mar 2008 - Jun 2008
    New York, Ny, Us
    College internship for entertainment and media production
  • Pep Tv
    News Intern
    Pep Tv Mar 2007 - May 2007
    College internship for news and media production.

Manuel Domingo, Jr. Skills

Media Creative Writing Freelance Writing News Reporting Communication Skills Advertising Customer Service Event Planning Marketing Marketing Strategy Microsoft Office Public Speaking Social Media Social Media Marketing Social Networking Entertainment Public Relations Leadership Hospitality

Manuel Domingo, Jr. Education Details

  • University Of Nevada-Las Vegas
    University Of Nevada-Las Vegas
    Public Relations And Advertising
  • Geoffrey Blake - The Working Actors Studio
    Geoffrey Blake - The Working Actors Studio
  • John Armond Actors Studio
    John Armond Actors Studio
    Acting
  • Angeles University Foundation
    Angeles University Foundation
    Mass Communication/Media Studies

Frequently Asked Questions about Manuel Domingo, Jr.

What company does Manuel Domingo, Jr. work for?

Manuel Domingo, Jr. works for Resorts World Las Vegas

What is Manuel Domingo, Jr.'s role at the current company?

Manuel Domingo, Jr.'s current role is Marketing & Operations Professional | Change Management Practitioner | Method Actor | Fitness and Mental Health Advocate.

What is Manuel Domingo, Jr.'s email address?

Manuel Domingo, Jr.'s email address is mj****@****hoo.com

What schools did Manuel Domingo, Jr. attend?

Manuel Domingo, Jr. attended University Of Nevada-Las Vegas, Geoffrey Blake - The Working Actors Studio, John Armond Actors Studio, Angeles University Foundation.

What skills is Manuel Domingo, Jr. known for?

Manuel Domingo, Jr. has skills like Media, Creative Writing, Freelance Writing, News Reporting, Communication Skills, Advertising, Customer Service, Event Planning, Marketing, Marketing Strategy, Microsoft Office, Public Speaking.

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