Manuel Familiar Email & Phone Number

Monterrey, N.L., Mx

Responsibilities Include:- Overseeing travel logistics for all operators involved- Collaborating with client executives to facilitate and ensure smooth operation for events- Internal Administration: Data analysis, Cost Tracking, Pre-Billing, Quote creation - Hiring new talent 40+ Projects, including: 22/23 SKY PGA Tours Sky Cart Touchscreen22/23 HBCU GO College Football Virtual Placement/Paint project22/23 Discovery Networks - Allsvenskan Virtual Placement project2022 FMA/FIFA World Cup Asia Qualifiers Virtual Ad Project 2022 UK Rugby Super League Virtual Ad Project

- Drive new business initiatives- Coordinate with Marketing department to push new content on social media and networking platforms- First point of contact for new clientele

Monterrey, Nuevo León, Mexico

Univision/LigaMX Project - Head of Administration in Latin America Responsibilities include:- Developing and expanding ChyronHego's football (soccer) tracking business in Latin America (US and Mexico currently)- Overseeing infrastructure installation in contracted stadiums- Collaborating with client executive project team for project rollout- Creating cost tracking/budget/scheduling spreadsheets for project management- Receiving and processing contractor and third party invoices- Scheduling/Hiring operators

Dallas/Fort Worth Area

Responsibilities include:- Spoke with clients and prospects in 10+ countries and facilitated the on-boarding process onto the platform- Contributed to company sales with a 71% conversion rate average from initial call, sale, and implementation of account- Worked together with a dynamic team of multilingual peers and spearheaded expansion of the company into the emerging LatAm market- Researched and developed 20+ reference documents to improve efficiency in internal processes- Produced and presented daily, weekly, monthly reports from data driven sources- Managed 15 customer accounts of 1000+ employee companies - Experienced in speaking with executive management about the product - Presented in front of +100 people for metric analyses meetings

Dallas, Tx

Responsibilities include:• Ensure customers receive first class service consistent with IHS Markit’s expectations including but not limited to identifying and resolving client issues, following up with clients based off SLAs, conducting client demos, training clients on the platform, and managing additional client inquiries/needs as required.• Cultivate, foster, and manage relationships with assigned clients as well as to serve as the only Latin American client support liaison for all Spanish speaking clients• Actively speak with customers to ensure they understand how to use the functionality of Regulatory & Compliance product suite and understand the full capability of our products' industry initiatives• Increase client adoption of the platform through education of new product features and offering, ultimately driving efficiency and cost reduction for clients• Provide front line daily support for all clients including capture of bugs and enhancements.• Work with business partners to validate the integrity of data and documents loaded on the platform• Become familiar with regulatory initiatives and industry-wide events that have an impact on our different business lines• Become highly skilled in the suite of solutions such as Core, Regulations, Tax Utility, Contracts & Credit and KY3P• Assist global operation team members in any capacity on a day to day basis and in particular during high volume periods

Dallas/Fort Worth Area

Responsibilities include: • Accurately processing trade settlement, daily activity, new deal closings, restructures and amendments for all asset types (loans, bonds, ABS, equities, CDS)• Balancing and publishing of cash ledgers• Review system generated reports to ensure proper monitoring of the facilities and handle exception items• Insure timely and efficient processing of all new borrowings, increases, rollovers, pay downs, and commitment reductions• Interact with appropriate individuals/entities to gather all pertinent information.Markit is a leading global diversified provider of financial information services. We provide products that enhance transparency, reduce risk and improve operational efficiency. Our customers include banks, hedge funds, asset managers, central banks, regulators, auditors, fund administrators and insurance companies. Founded in 2003, we employ over 3,000 people in 10 countries.

Dallas, Tx

While in this position, I have taken on the leadership role of coordinating, executing and managing countless outdoor trips that include but not limited to: Backpacking, skydiving, caving and kayaking. These trips range anywhere from short day trips to week long expeditions. My job is to ensure the participants are always kept safe so I have had to use training in First Aid, Wilderness First Aid and Kayaking Level 2 to guarantee a safe and fun excursion for participants. I am a certified Group Facilitator and have facilitated group activities for up to 150 participants in which I encouraged team building, leadership, communication and trust within the groups. I also observe the dynamics of the groups as well as their needs and time constraints to ensure each activity is adjusted accordingly.

Dallas, Tx

I took charge of conducting main events and project trips that gained SMU Outdoor Adventures national recognition with college campuses throughout southwest region of the United States. For these events, I took on the role of Logistics Director in which I prepared the budget and coordinated directors for event implementation that included an annual climbing competition. I also collaborated closely with Sponsorship and Advertising Directors during event planning and implementation and I made sure that the $5,000 budget was not exceeded for wages, food and materials. During this time, I also managed 50+ multi-national employees and I planned, reported, delivered and managed orders and reservations of rental equipment. Additionally, I strove to always encourage morale by promoting a team-building atmosphere. I presented reports in cash flow statements, monthly reports and future program projections and I maintained financial records and confidential employee information.Achievements* For two consecutive years, I was recognized as the “Most Outstanding Employee”.* I worked to maximize efficiency within the 3 programs by assigning strength-oriented tasks to employees.* Through analytics and reporting, I accounted for $35K+ in rental equipment revenue and inventory.* I successfully planned and executed 2 major events (with over 200 participants) with not a single incident.

Monterrey Area, Mexico

I developed a great amount of patience and professionalism while working in this position which involved supervising a total of 300 students in every grade and subject from Kindergarten up to 12th grade. I also monitored end-of-year examinations of up to 150 students at one time.