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Manuel Santos Email & Phone Number
Fullstack Developer
at
Critical TechWorks
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Fullstack Developer
Location
Amadora, Lisbon, Portugal
Company size
Who is Manuel Santos? Overview
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Quick answer
Manuel Santos is listed as Fullstack Developer at Critical TechWorks, a with 797 employees, based in Amadora, Lisbon, Portugal. AeroLeads shows a matched LinkedIn profile for Manuel Santos.
Manuel Santos previously worked as Rockstar Developer at Critical Techworks and Senior Technical Support Advisor at Webhelp. Manuel Santos holds Full Stack Developer Bootcamp, Full Stack Programming from <Academia De Código_>.
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Email format at Critical TechWorks
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Critical TechWorks
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Profile bio
About Manuel Santos
As a highly adaptable and curious programmer, my diverse background has equipped me with a unique blend of skills that enable me to approach problems from multiple angles. My professional journey has taken me through various industries and roles, including:* A Bachelor's degree in Psychology, where I developed strong research and analytical skills* A Master's degree in Music Therapy, which taught me to approach problems creatively and think outside the box* Hands-on experience in the Customer Support Industry, where I honed my attention to detail and ability to work well under pressure* Expertise as a Sound Technician and Music Producer, allowing me to effectively communicate with artists and teamsDespite being relatively new to programming, I've quickly adapted to this fast-paced field due to:* My natural talent for learning new technical skills at an incredible pace* A relentless drive to stay up-to-date on the latest developments in technology* The unwavering support of colleagues who have become my go-to resourcesThroughout my journey, I've faced challenges, but I've consistently found solutions by:* Collaborating with peers and mentors* Conducting thorough research and experimentation* Focusing on understanding the underlying business logic behind each projectAs a result, I'm proud to say that I've developed a solid foundation in programming and a keen sense of how to apply technical skills to real-world problems. My goal is to continue growing as a programmer while exploring new opportunities where my unique blend of skills can make a meaningful impact.
Current workplace
Manuel Santos's current company
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Critical Techworks
5 roles
Manuel Santos work experience
A career timeline built from the work history available for this profile.
Rockstar Developer
Full Stack and DevOps development of a Multi-Brand, Multi-Market E-Commerce Website.Main technologies used: - Typescript- AWS- Next.js- Github Actions
Senior Technical Support Advisor
As a Senior Advisor, my main responsibilities were to take care of escalations from iOS level 1 and follow up with the customer until the issue was resolved, communicating with engineers to find possiblesolutions.The main goal remains to ensure customer satisfaction.As an experienced advisor, I started to be the one that the advisors would shadow to find different approaches.
Dec 2022 - Mar 2023
Macos Technical Support
The main goal was to deliver premium customer service, starting from the day-to-day questions to the more advanced questions regarding all devices with iOS, iPadOS, macOS, tvOS and WatchOS.The focus was on ensuring customer satisfaction, dealing with complaints and thinking out of the box, personalizing experiences, and making the customer's journey as easy as possible.As an experienced advisor, I started to give mentoring to the new advisors joining the company, explaining best practices, also doing floorwalking answering all the pertinent questions and providingfeedback to the Training Department.I also supported billing issues related to iTunes, including but not limited to refund requests, denied and banned payment methods, cancelled purchases and simple how-to guidance related to the adding and using the payment methods inside the iOS, iPadOS or macOS systems.
Dec 2021 - Dec 2022
Ios And Ipados Technical Support
The main goal was to deliver premium customer service, starting from the day-to-day questions to the more advanced questions regarding all devices with iOS and iPadOS and watchOS.The focus was on ensuring customer satisfaction, dealing with complaints and thinking out of the box, personalizing experiences, and making the customer's journey as easy as possible.
Mar 2021 - Dec 2021
Team & coworkers
Colleagues at Critical TechWorks
Other employees you can reach at criticaltechworks.com. View company contacts for 797 employees →
JF
João Ferreira
Colleague at Critical TechworksPortugal
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HP
Hugo Proença
Colleague at Critical TechworksLisboa, Lisbon, Portugal
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PA
Pedro Albuquerque
Colleague at Critical TechworksCascais, Lisbon, Portugal
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HM
Hugo Morais
Colleague at Critical TechworksPorto, Portugal
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ST
Sérgio Teixeira
Colleague at Critical TechworksPorto, Portugal
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DT
Diogo Teixeira
Colleague at Critical TechworksPorto, Portugal
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DM
Diana Magalhães
Colleague at Critical TechworksVila Nova De Gaia, Porto, Portugal
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JS
João Sousa
Colleague at Critical TechworksPaços De Ferreira, Porto, Portugal
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NP
Nuno Pinto
Colleague at Critical TechworksPortugal
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MA
Mariana Almeida
Colleague at Critical TechworksPorto, Portugal
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João Ferreira
Colleague at Critical TechworksPortugal
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HP
Hugo Proença
Colleague at Critical TechworksLisboa, Lisbon, Portugal
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PA
Pedro Albuquerque
Colleague at Critical TechworksCascais, Lisbon, Portugal
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HM
Hugo Morais
Colleague at Critical TechworksPorto, Portugal
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ST
Sérgio Teixeira
Colleague at Critical TechworksPorto, Portugal
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DT
Diogo Teixeira
Colleague at Critical TechworksPorto, Portugal
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DM
Diana Magalhães
Colleague at Critical TechworksVila Nova De Gaia, Porto, Portugal
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JS
João Sousa
Colleague at Critical TechworksPaços De Ferreira, Porto, Portugal
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NP
Nuno Pinto
Colleague at Critical TechworksPortugal
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MA
Mariana Almeida
Colleague at Critical TechworksPorto, Portugal
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2 education records
Manuel Santos education
Full Stack Developer Bootcamp, Full Stack Programming
Psicologia, Social Sciences
FAQ
Frequently asked questions about Manuel Santos
Quick answers generated from the profile data available on this page.
What company does Manuel Santos work for?
Manuel Santos works for Critical TechWorks.
What is Manuel Santos's role at Critical TechWorks?
Manuel Santos is listed as Fullstack Developer at Critical TechWorks.
Where is Manuel Santos based?
Manuel Santos is based in Amadora, Lisbon, Portugal while working with Critical TechWorks.
What companies has Manuel Santos worked for?
Manuel Santos has worked for Critical Techworks and Webhelp.
Who are Manuel Santos's colleagues at Critical TechWorks?
Manuel Santos's colleagues at Critical TechWorks include João Ferreira, Hugo Proença, Pedro Albuquerque, Hugo Morais, and Sérgio Teixeira.
How can I contact Manuel Santos?
You can use AeroLeads to view verified contact signals for Manuel Santos at Critical TechWorks, including work email, phone, and LinkedIn data when available.
What schools did Manuel Santos attend?
Manuel Santos holds Full Stack Developer Bootcamp, Full Stack Programming from <Academia De Código_>.
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