Manuel Mayorga Email & Phone Number

Sydney, New South Wales, Australia

• Own the capital and technology plan for the Fulfilment and Delivery segment of the business, managing the prioritization, and driving innovation and efficiency.• Uphold high standards of efficiency and accuracy in product/service delivery to customers• Accountable for Last Mile delivery service and compliance for the team, working closely with the Legal, Finance and Sales. • Contributing with the sales and operations planning of the company to make sure that we meet the revenue goals of the company• Lead process improvement projects to ensure we keep innovating and finding new ways to give the best customer service• Financial analysis on revenue and forecast to meet the business expectations • Managing a large team, suppliers and area KPIs to make sure we maintain and improve levels of productivity• Transport suppliers’ monthly meetings and follow ups to build strong relationships with business partners and to develop high levels of efficiency and customer service

Sydney, New South Wales, Australia

• Managing third party distribution and logistics suppliers, support export and import process.• Maintain business logistical and inventory processes and documentation, proposing and generating process improvements as required. • Inbound and outbound supplier’s performance management and design of new strategies to improve their performance and cost efficiency.• Propose and lead projects to drive improvements, optimization, and savings for supply chain and help achieve targets.• Monitor and manage project delivery, monitoring the project timelines and plans, budgets, targets, organizing and attending stakeholders’ meetings as required.• Support Supply & Demand Planning with shipment process, maintaining suitable stock levels to accomplish sales forecast and targets. • Freight and distribution invoice management, analyse rates, statements, and charges from suppliers• Support supplier performance management, monthly and quarterly business reviews with vendors, tracking, services levels, minutes and KPI’s.• Support S&D Planning and warehouse with accurate inventory management, correction and monitoring ensure accuracy in physical and system stocks.• Management and generation of reports for the freight spend, detail view of the spend and analysis of the monthly variances, identify areas of opportunity for cost improvement.• Lead inventory and storage management to minimize Ricoh’s reliance on outside storage, generating dashboards, reports, and stakeholder engagement.• Reporting of the saving projects and spend to the region to align with the global goal and supply chain.• Studying functional statements and project information to determine functions and responsibility of stakeholders and identify areas of duplication for process improvement.• Analyzing workforce utilization, operational data, and costs to determine the optimum resources needed it for the operation and projects and continuous process improvement.

Bogotá D.C. Area, Colombia

Achievements ➢ Raising productivity levels of the fleet until 110%➢ Mix of operations with others business areas to increase productivity in the own fleet➢ Innovation developments such as transformer tracks to reduce costs of the fleet➢ Reduction of the accidents and negatives events of the own fleet until 90%Responsibilities ➢ Planning logistics and operation of the aggregate fleet➢ Budget and expenditure distribution area, profitability analysis and costing of routes➢ Coordination of third fleet and Cemex company-owned fleets ➢ Logistics indicators (KPI)➢ Industrial and road safety, design of new strategies➢ Coordination and screening of advances to both Cemex and contractor fleets own fleet, third fleet trading.

Bogotá D.C. Area, Colombia

Achievements➢ Increasing 35% of customer satisfaction with the supply chain ➢ 99% of effectiveness in inventory ➢ Cost reduction of 40% in transport using mixed transport and allied companies➢ Cost reduction of inverse logistic until 40%Responsibilities ➢ Responsible for carrying out delivery schedule➢ Compliance and reporting to the Administrative Chief Financial performance on delivery indicators as to time and returns to customers,➢ Controlling logistics costs and continuously monitoring the annual budget of the section. ➢ Directing personnel so that shipments of products in the quantity, quality, time and place requested by customers are made.➢ Designing and reporting indicators of suppliers and workers. (KPI)➢ Sales and operation planning ➢ Demand planner ➢ Leader strategic plan improvement of the company's review process, workload study, study improvement in processes throughout the company. Under taking improvements in various processes within the company.

Bogotá D.C. Area, Colombia

➢ Responsible for coordinating all matters relating to the offices of the company➢ Coordinating contracts and other auxiliary warehouse. ➢ Managing everything related to inventory, such as inputs and outputs of merchandise, ➢ Inventory reports and conducting cyclical and monthly inventories.➢ Responsible for the stocktake of the company

Master Of Business Administration And Master Of Global Project Management, Business Administration, Management And Operations, Mba

Specialization, Operations Management And Supervision, Specialization In Engineering Operations In Manufacturing And Service

Bachelor Of Engineering - Be, Industrial Engineering, Engineer