Manage a team of logistics professionals working together to ensure outbound trucking service levels and budget targets are met through the management of all carrier related activities including contract rates, spot bids, KPI reviews and network optimization. Responsible for monthly financial reporting and accruals as well as maintaining accurate and timely completion. Handle all necessary data analysis and run project-based scenarios to manage freight spend. Continue to build, develop and… Show more Manage a team of logistics professionals working together to ensure outbound trucking service levels and budget targets are met through the management of all carrier related activities including contract rates, spot bids, KPI reviews and network optimization. Responsible for monthly financial reporting and accruals as well as maintaining accurate and timely completion. Handle all necessary data analysis and run project-based scenarios to manage freight spend. Continue to build, develop and manage automated reporting tools using PowerBI. I Navigated a highly volatile trucking market and secured contract rates in January 2021, as well as implemented a new fuel surcharge program that is projected to save 350k in spend annually. Show less

Manage all US based outbound freight costs through procurement and rate validation. Develop and maintain an automated process for financial and service reporting metrics. Manage the invoice auditing team in their daily functions and assist in the operations of all aspects of the supply chain including global outbound trucking, draying and ocean freight. I was the business unit lead for an outbound trucking bid that generated over 4.2 million dollars in annual savings. Developed a tracker from… Show more Manage all US based outbound freight costs through procurement and rate validation. Develop and maintain an automated process for financial and service reporting metrics. Manage the invoice auditing team in their daily functions and assist in the operations of all aspects of the supply chain including global outbound trucking, draying and ocean freight. I was the business unit lead for an outbound trucking bid that generated over 4.2 million dollars in annual savings. Developed a tracker from scratch for tracking and reporting savings in real time and consulted with other business units to replicate. Show less

Ensure purchase orders are shipped timely and accurately while working directly with both carriers and customers. Part of the team who initially implemented Oracle Transportation Management software. Manage trucking costs through use of Oracle software. Monitor inventory and plan shipments based on availability. Procure carriers through spot bid process and long-term rate commitment throughout the United States.

Handle all aspects of the ordering process. Review and confirm orders directly with customers. Manage inventory levels to ensure product availability. Communicate order status with customers and other company stakeholders. Maintain and manage a shared company inbox with a variety of order related inquiries. Also handled all similar responsibilities related to our subsidiary JUSTIN Wine.

Examine a variety of insurance related claims, including property damage, bodily injury, comprehensive and collision. Assist both policy holders and claimants in the complete handling of the policy coverages. Understand and apply specific insurance laws from 9 Western states. Develop knowledge of medical procedures and the standard costs associated to care plans. Negotiate and settle bodily injury claims with both individuals and attorneys. I exceeded monthly and annual targets for first call… Show more Examine a variety of insurance related claims, including property damage, bodily injury, comprehensive and collision. Assist both policy holders and claimants in the complete handling of the policy coverages. Understand and apply specific insurance laws from 9 Western states. Develop knowledge of medical procedures and the standard costs associated to care plans. Negotiate and settle bodily injury claims with both individuals and attorneys. I exceeded monthly and annual targets for first call settlements and total claims processed. Show less

Review claims in which liability was disputed and determine fault and applicable coverages. I was also assigned to a special investigations team which focused on the handling of claims where fraud was suspected. Was in the top 10 percent of claims representatives in customer satisfaction review scores and total claims processed.