Cnc Service Engineer
Current- Provide customer support via phone and on-site at customer locations to quote, diagnose, repair, and maintain CNC grinding machines for the carbide indexable insert industry- Full-life cycle support including new machine installations, run-offs, updates, retro-fitting of additional options/accessories, and operator training of grinding equipment- Apply test and scientific methods to troubleshoot issues across the entire system - mechanical, hydraulic, pneumatic, electrical, software, robot, etc.- Create customer report outlining root cause and solution for management review with Maintenance Manager and Plant Manager at the end of each job