Manuel Alejandro Lopez Jimenez
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Manuel Alejandro Lopez Jimenez Email & Phone Number

Customer Success Specialist at Reply Pro
Location: Bogotá, Capital District, Colombia 4 work roles 3 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Role
Customer Success Specialist
Location
Bogotá, Capital District, Colombia

Who is Manuel Alejandro Lopez Jimenez? Overview

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Manuel Alejandro Lopez Jimenez is listed as Customer Success Specialist at Reply Pro, based in Bogotá, Capital District, Colombia. AeroLeads shows a matched LinkedIn profile for Manuel Alejandro Lopez Jimenez.

Manuel Alejandro Lopez Jimenez previously worked as Jr Business Developer at Reply Pro and CSS Fiat at Binance. Manuel Alejandro Lopez Jimenez holds Finanzas from Pontificia Universidad Javeriana.

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Profile bio

About Manuel Alejandro Lopez Jimenez

Blockchain enthusiast, I am passionate about using technology to drive innovation and improve processes. With a strong understanding of the industry and a keen eye for detail, allowing people to access into the Finance ecosystem through new technology and products.

Current workplace

Manuel Alejandro Lopez Jimenez's current company

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Reply Pro
Reply Pro
Customer Success Specialist
Bogotá, Bogota, CO
AeroLeads page
4 roles

Manuel Alejandro Lopez Jimenez work experience

A career timeline built from the work history available for this profile.

Customer Success Specialist

Bogotá, Bogota, CO

Jr Business Developer

Current

Bogotá, Capital District, Colombia

- Acted as the key liaison between clients and the engineering team at Reply Pro, ensuring seamless communication and support.- Provided daily assistance to clients, including generating reports and managing CRM administration.- Developed strong skills in client relationship management and problem-solving within a remote work setting.

Jul 2023 - Present

Css Fiat

Bogota, D.C., Capital District, Colombia

- KYC Verification: Perform Know Your Customer (KYC) checks, verifying user identity, and conducting Enhanced Due Diligence (EDD) to ensure regulatory compliance.- Compliance with Security/Privacy Policies: Verify documents and customer profiles to ensure adherence to security standards, privacy policies, and proper handling of Personally Identifiable.

Mar 2022 - Jan 2023

Technical Support Specialist

Bogota, D.C., Capital District, Colombia

- Real-Time Customer Support: Assist customers in troubleshooting and resolving technical issues with Apple products.- Performance KPIs: Consistently achieved high scores in key performance areas:Customer Satisfaction (CSAT) > 87%Quality Assurance (QA)Average Handle Time (AHT)- Top Performer: Recognized for exceptional performance in achieving service.

Feb 2019 - Dec 2020
3 education records

Manuel Alejandro Lopez Jimenez education

FAQ

Frequently asked questions about Manuel Alejandro Lopez Jimenez

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What company does Manuel Alejandro Lopez Jimenez work for?

Manuel Alejandro Lopez Jimenez works for Reply Pro.

What is Manuel Alejandro Lopez Jimenez's role at Reply Pro?

Manuel Alejandro Lopez Jimenez is listed as Customer Success Specialist at Reply Pro.

Where is Manuel Alejandro Lopez Jimenez based?

Manuel Alejandro Lopez Jimenez is based in Bogotá, Capital District, Colombia while working with Reply Pro.

What companies has Manuel Alejandro Lopez Jimenez worked for?

Manuel Alejandro Lopez Jimenez has worked for Reply Pro, Binance, and Teleperformance.

How can I contact Manuel Alejandro Lopez Jimenez?

You can use AeroLeads to view verified contact signals for Manuel Alejandro Lopez Jimenez at Reply Pro, including work email, phone, and LinkedIn data when available.

What schools did Manuel Alejandro Lopez Jimenez attend?

Manuel Alejandro Lopez Jimenez holds Finanzas from Pontificia Universidad Javeriana.

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