Manuel P. Email and Phone Number
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Manuel P. personal email
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At Titan Specialized Services, we deliver critical electrical distribution and uninterruptable power solutions with precision and purpose. As a certified Women-Owned Small Business, we've spent over two decades mastering critical electrical infrastructure and uninterruptible power systems. Our success stems from building lasting client relationships, emphasizing proactive maintenance, and executing flawless installations. While our expertise spans the globe, our commitment remains personal – ensuring each client's operations run seamlessly through any challenge. This dedication has driven us to expand our services across all construction phases, offering comprehensive support our partners trust.
Titan Specialized Services
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Managing DirectorTitan Specialized Services Feb 2019 - PresentEden, Ut, Us
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Director Of Client SuccessArise Virtual Solutions Inc. 2014 - 2018Miramar, Florida, UsI directed key client accounts generating with full profit & loss oversight, driving client engagement, results delivery, revenue maximization, and account growth. • Provided consultative client support services, leading call center agents, floor leads and managers.• Ensured optimal team performance, delivering individualized training, coaching, and development for managers and leads. • Delivered key performance indicators (KPIs) emphasizing individual and team accountability, managing resources, profitability, and target achievement.Select Achievements:• Grew client portfolio revenue 3.4x, negotiating and implementing 3 additional lines of business.• Successfully obtained profitable multiyear contract extensions for both clients, assessing, negotiating, and implementing new KPIs.• Developed multiple top performers, leveraging training and mentorship to promote career growth. -
Director Of Implementations (2011-2014)Arise Virtual Solutions Inc. 2011 - 2014Miramar, Florida, UsI spearheaded execution of new client implementations and enterprise technology projects encompassing client platforms and corporate transformation initiatives. Providing a consultative approach, I assessed needs, developed strategy, and implemented transformative solutions.• Led 4 person implementation team, overseeing enterprise-wide Project Management office. • Managed integration and launch of new client programs, consulting services, and strategic projects. Provided data-driven program analysis to determine efficacy.Key Achievements:• Successfully deployed US, UK and Canada programs totaling $23M in new revenue.• Improved internal business management system by program managing the development, customization, and successful implementation of Microsoft Dynamics CRM.• Facilitated 50% reduction in operational telephony cost by heading rollout of new telecom solution and process change.
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Sr. Implementations ManagerArise Virtual Solutions Inc. 2007 - 2011Miramar, Florida, Us• Delivered project management for client launches from initiation to planning, executing, controlling and closing.• Developed relationships with client counterpart to align goals and expectations.• Served as liaison between project team and CEO, leading weekly project status reviews.Select Achievements: • Drove operations launch in Ireland, UK, and Canada, leading to $4.5M of new revenue in year one.• Launched US and UK retail client services within scope, budget, and deadline.
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Lead, Instruction & EvaluationArise Virtual Solutions Inc. 2006 - 2007Miramar, Florida, UsI led virtual (eLearning) delivery of client certification programs for 20+ Fortune 500 clients. • Responsible for classroom and virtual delivery of client training for contact center agents and supervisors.• Recruited, interviewed, and hired contract instructors for QA and development, spearheading training transition from classroom to eLearning with 100% virtual training delivery. Project managed curriculum development and instruction delivery.
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Executive ProducerEurocrime! The Italian Cop And Gangster Films That Ruled The 70S Jan 2006 - Dec 2012Co-executive produced Eurocrime! The Italian Cop and Gangster Films that Ruled the 70s. A feature length film documentary concerning the Italian 'poliziotteschi' cinematic movement of the 1970s.
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Owner & Training ConsultantMp Training Solutions 2003 - 2006• Provided curriculum development and new-hire training delivery services• Certified call center agents for retail, airline and utility client programs for Willow CSN (precursor to Arise Virtual Solutions)
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Quality Consultant (2001-2002); Retirements Specialist I & Ii (2000-2001)Charles Schwab & Co., Inc. 2000 - 2002Westlake, Texas, Us -
Investor Services Representative IiAtlas Securities 1999 - 2000
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Marketing CoordinatorInstituto Americano, S.A. 1998 - 1999
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Fund Information RepresentativeFranklin Resources, Inc. 1997 - 1998
Manuel P. Skills
Manuel P. Education Details
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Troy UniversityMarketing -
LandmarkAnd Selp
Frequently Asked Questions about Manuel P.
What company does Manuel P. work for?
Manuel P. works for Titan Specialized Services
What is Manuel P.'s role at the current company?
Manuel P.'s current role is Managing Director @ Titan Specialized Services | Government Contracting, Project Management & Operations Excellence.
What is Manuel P.'s email address?
Manuel P.'s email address is mp****@****ise.com
What is Manuel P.'s direct phone number?
Manuel P.'s direct phone number is +195489*****
What schools did Manuel P. attend?
Manuel P. attended Troy University, Landmark.
What are some of Manuel P.'s interests?
Manuel P. has interest in Reading, Mountainbiking, Training And Development, Cinema, Children, Snowboarding, Environment, Education, Adventures, Reference Requests.
What skills is Manuel P. known for?
Manuel P. has skills like Training, Program Management, Management, Call Centers, Crm, Outsourcing, Team Leadership, Call Center, Process Improvement, Project Management, Vendor Management, Bpo.
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