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Manuel Ramirez Email & Phone Number
Customer Success Manager
at
Fireblocks
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Success Manager
Location
New York, United States
Company size
Who is Manuel Ramirez? Overview
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Quick answer
Manuel Ramirez is listed as Customer Success Manager at Fireblocks, a with 828 employees, based in New York, United States. AeroLeads shows a matched LinkedIn profile for Manuel Ramirez.
Manuel Ramirez previously worked as Senior Technical Product Operation Specialist at Lukka and Technical Product Operation Specialist at Lukka. Manuel Ramirez holds Bachelor Of Arts - Ba, Business/Managerial Economics from New York University.
Company email context
Email format at Fireblocks
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Fireblocks
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Profile bio
About Manuel Ramirez
Accomplished Technical Product Operation Specialist with 5+ years of experience in enterprise B2B platforms, specializing in driving operational efficiency and delivering data-driven solutions for global clients. Proven track record in streamlining workflows, leading cross-functional teams, and optimizing product functionality in fast-paced, high-growth environments.
Current workplace
Manuel Ramirez's current company
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Fireblocks
8 roles
Manuel Ramirez work experience
A career timeline built from the work history available for this profile.
Senior Technical Product Operation Specialist
CurrentRecruited to onboard and support 25 financial institutions in using Lukka’s Enterprise platform, contributing to $1.3M in ARR.Key Accomplishments:- Partner with account managers to drive $56K in upsell revenue through strategic promotion of advanced features and professional service packages.- Reconcile 273 spot and derivative accounts across various exchanges and blockchains via SQL, ensuring data completeness and calculating accurate cost basis, realized gains/losses, and valuations of holdings.- Contributed to integrating customer service operations into Salesforce, improving customerfeedback visibility and streamlining collaboration between customer success and five product teams, resulting in 10+ new features based on insights.
Jan 2024 - Present
Technical Product Operation Specialist
Nov 2022 - Jan 2024
Senior Product Analyst
Hired to support the digital transformation strategy of American Express’s expense management platform, At Work.Key Accomplishments:- Teamed up with 4 partner teams to launch a customer satisfaction survey across 7 keyinternational markets, boosting response rates by 22% and identifying regional user pain points.- Managed a scrum team to integrate the One Amex experimentation platform across multipleteams, launching a new homepage in 4 key markets as the platform’s first implementation.- Championed At Work’s Voice of Customer strategy by presenting client insights from10+ sources via Power BI, driving data-driven decision making across partner teams and senior leadership.
Sep 2021 - Nov 2022
Product Owner
Reported to the CTO, focused on migrating the application to AWS and driving growth, increasing the user base by 150%.Key Accomplishments:- Transformed leadership’s vision into a strategic product roadmap, defined businessrequirements, and managed backlog refinement and sprint planning to drive successful product delivery.- Developed Python scripts to correct accounting data, improving data accuracy by +98%and ensuring successful completion of Studio Designer’s system migration in November 2020.
Nov 2020 - Sep 2021
Data Analyst
Nov 2019 - Nov 2020
Sports Research Analyst
Jun 2019 - Nov 2019
Summer Intern
Jun 2018 - Aug 2018
Team & coworkers
Colleagues at Fireblocks
Other employees you can reach at fireblocks.com. View company contacts for 828 employees →
RC
Ricardo Coelho
Colleague at FireblocksLondon, England, United Kingdom
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OB
Or Ben Tzion
Colleague at FireblocksTel Aviv District, Israel
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MH
Maddie Hope
Colleague at FireblocksChatham, England, United Kingdom
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NS
Neal Stephenson
Colleague at FireblocksUnited States
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EE
Evan Estes
Colleague at FireblocksAlbuquerque, New Mexico, United States
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NE
Neta Elbaz
Colleague at FireblocksIsrael
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IK
Itzik Krikov
Colleague at FireblocksTel Aviv District, Israel
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SK
Stav Kedar
Colleague at FireblocksIsrael
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SM
Saurin M Shah
Colleague at FireblocksGreater Philadelphia, United States
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ST
Sol T.
Colleague at FireblocksLondon, England, United Kingdom
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Ricardo Coelho
Colleague at FireblocksLondon, England, United Kingdom
View →
OB
Or Ben Tzion
Colleague at FireblocksTel Aviv District, Israel
View →
MH
Maddie Hope
Colleague at FireblocksChatham, England, United Kingdom
View →
NS
Neal Stephenson
Colleague at FireblocksUnited States
View →
EE
Evan Estes
Colleague at FireblocksAlbuquerque, New Mexico, United States
View →
NE
Neta Elbaz
Colleague at FireblocksIsrael
View →
IK
Itzik Krikov
Colleague at FireblocksTel Aviv District, Israel
View →
SK
Stav Kedar
Colleague at FireblocksIsrael
View →
SM
Saurin M Shah
Colleague at FireblocksGreater Philadelphia, United States
View →
ST
Sol T.
Colleague at FireblocksLondon, England, United Kingdom
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2 education records
Manuel Ramirez education
Bachelor Of Arts - Ba, Business/Managerial Economics
Education record
FAQ
Frequently asked questions about Manuel Ramirez
Quick answers generated from the profile data available on this page.
What company does Manuel Ramirez work for?
Manuel Ramirez works for Fireblocks.
What is Manuel Ramirez's role at Fireblocks?
Manuel Ramirez is listed as Customer Success Manager at Fireblocks.
Where is Manuel Ramirez based?
Manuel Ramirez is based in New York, United States while working with Fireblocks.
What companies has Manuel Ramirez worked for?
Manuel Ramirez has worked for Fireblocks, Lukka, American Express, Studio Designer, and Univision Communications Inc..
Who are Manuel Ramirez's colleagues at Fireblocks?
Manuel Ramirez's colleagues at Fireblocks include Ricardo Coelho, Or Ben Tzion, Maddie Hope, Neal Stephenson, and Evan Estes.
How can I contact Manuel Ramirez?
You can use AeroLeads to view verified contact signals for Manuel Ramirez at Fireblocks, including work email, phone, and LinkedIn data when available.
What schools did Manuel Ramirez attend?
Manuel Ramirez holds Bachelor Of Arts - Ba, Business/Managerial Economics from New York University.
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