Experienced Quality and Program Manager who has implemented quality improvement initiatives across Engineering and Manufacturing functions including Customer Engineering, saving organizations nearly $20M. Certified Master Black Belt skilled at solving complex problems. Exceptional ability to engage team members and drive multiple projects to completion. Able to assess, design and implement solutions that meet the needs of internal and external customers and suppliers. Consistently produce deliverables that exceed performance measures. Effective bilingual communicator and leader of cross-functional, global teamsSpecialties / Expertise: Voice of the Customer (VOC) Research • Six Sigma - DMAIC & DFSS • Project Management • Cross-functional Leadership • Problem Solving • New Product Introduction (NPI) • Customer Support Excellence •
Listed skills include Leadership, Six Sigma, Apqp, Lean Manufacturing, and 28 others.