Manuel Gutierrez Email & Phone Number

Charlotte, NC, US

Charlotte, NC, US

Detroit, MI, US

• Monitored risk and performance metrics for portfolios totaling $7.8B AUM
• Utilized unsupervised learning algorithms such as K-Means Clustering to identify client segments for cross-sell opportunities - motivating an average of 50,000 new brokerage customers to fund per year
• Automated chat review control process in PySpark using Natural Language Processing (NLP) to decrease Service Team managers' workload in identifying FINRA written complaints by 97% - saving $175,000 per year
• Applied supervised learning models such as Random Forests to highlight factors of client attrition - leading to a yearly decrease in attrition by 39%
• Evaluated multiple machine learning algorithms such as logistic regression, support vector machine, decision trees, and neural networks to predict bankloan defaults - resulting in an ROC of 73%
• Developed robust SQL queries in AWS and Apache Impala to extract data for publishing detailed weeklymarket studies in Power BI, Tableau, and Looker for senior directors to present live on CNBC weekly

Boone, NC, US

• Deployed climate-smart mapping application from processed, real-time data in Tableau to providedetailed apiary solutions to clients - scaling access from North Carolina to across the United States tomotivative the.
• Validated and published honeybee flight and cluster hour predictive model capability in order forover 200 local apiarists to gain insight on geographic locations for next hive placements
• Collected and tidied over 30 years of hourly weather attributes by utilizing advanced querying, webscraping and analytics tools to achieve quality data for stakeholders
• Gained familiarity with different machine learning approaches such as supervised, unsupervised and reinforcement learning techniques to better understand and solve analytics problems
• Identified, measured and recommended improvement strategies for KPIs through applicationdevelopment while maintaining alignment with key stakeholder requests
• Automated, standardized and documented data collection processes to ensure further researchconsistency

Boone, NC, US

• Aided initiative to overhaul the Computer Information Systems degree to a fully-online platform
• Built various web-scraping scripts for data mining in order to aid with department marketing plans
• Automated class bulletin search utilizing Python and Selenium to decrease search time by 97%
• Utilized R programming for statistical exploration to assess viability of each data project
• Applied feature engineering in order to isolate key information and bring in domain expertise
• Visualized data for industry-leading executives during our semi-annual Advisory Board Meeting

Boone, North Carolina, US

- Ensured data replication integrity across a vast network of thousands of point of sale systems spanning the entire United States, employing rigorous monitoring and validation techniques.- Provided online support encompassing networking, data integrity, PCI compliance, and process improvement, fostering seamless operations and enhanced security measures..

Mount Laurel, NJ, US

-Synthesized new ideas to increase organization membership and involvement-Lead and organized all AITP functions-Re-imaged organization laptops with Ubuntu to allow greater data security -Resolve disputes between Officers and enforce rules of organization-Monitor administrative work procedures for tracking daily tasks to maintain organizational direction

Winston-Salem, NC, US

-Utilized Microsoft Deployment Tool Kit, MCCM and SCCM to automate enterprise level application deployments and machine re-imaging for on-site and remote employees-Created various automation scripts using PowerShell to facilitate process improvement and greater cost effectiveness-Provided solutions to complex end-user technical issues to ensure optimal.

US

Provided exceptional service to all customers by demonstrating a professional and friendly demeanor in a fast-paced environment to ensure customer satisfactionProcessed incoming and outgoing mail in a timely manner to ensure an accurate delivery for the customerOperated scanner, fax machine, copier, postage meter and register accurately to determine proper.

Assisted 4 servers by taking food and beverages to customers, clearing tables and performing various side work duties in order to keep restaurant operations flowing efficientlyResponsible for cleaning the restaurant and outside patio area to ensure restaurant cleanliness for all customers

Master Of Science - Ms, Applied Data Analytics

Bachelor Of Science Business Administration, Computer Information Systems

Associate Of Arts (A.A.), Computer And Information Sciences And Support Services