• Assisted new and used buyers select their vehicle purchase.• Qualified buyers by understanding needs and interests.• Developed trusting relationships with customers, finance managers, and desk managers.• Negotiated and communicated financial information such as credit scores and income.• Completed purchase and sales contracts.• Explained vehicle technology and delivered finalized product.• Ensured extensive knowledge of product inventory, market trends, and warranties.• Met dealer sales quotes and ensured 100% customer satisfaction.• Cold call and follow up with customers.

• Managed a team of 22 automotive detail employees. • Interviewed and screened prospective employees and assisted in the on boarding process.• Responsible for opening and closing department. • Ordered detail products as needed.• Communicated with other internal departments via telephone, email, and • Formulated employee job shifts and schedules weekly. • Ensured payroll hours were completed and signed off on. • Completed and closed work orders.• Inspected and ensured all vehicles were properly detailed and ready for delivery. • Handled customer service issues. • Provided prompt remedies to last minute customer problems and requests. • Maintained availability and flexibility in schedule in order to best serve company.

• Lead a team and supervised furniture installation process. • Drove company truck. Installed office furniture. • Cleared out offices. • Analyzed blue prints.