Professional in Business Administration from the University of Los Andes, with a focus on marketing, and experience in project management and business consulting processes. As a professional with customer management experience, I am capable of designing comprehensive strategies for handling and retaining a company's clients, considering both customer service and experience. By utilizing data analysis techniques and management tools for decision-making, I can identify improvement opportunities and generate added value with more efficient and profitable results for all parties involved. I am a creative, dynamic, resourceful, responsible, punctual, and empathetic individual with the ability to work in teams. I am committed to the tasks at hand and the objectives to be achieved. I have a keen interest in the areas of project management, marketing, and analysis.