Engineering Network Performance Team (West Region)• Contributed in the San Francisco UMTS Launch by facilitating and provisioning multiple ATM assignments for the 2G to 3G T1 re-groom project• Implemented and deployed the UMTS solution on the Alcatel RSP platform, Tellabs DCS, and the remaining overall layer 1 design (UTRAN Iub, Iur, IuCS and IuPS) • Work as a team with Ericsson engineers to achieve RNC and node B alarm resolution• Provision T1 facilities and/or troubleshoot… Show more Engineering Network Performance Team (West Region)• Contributed in the San Francisco UMTS Launch by facilitating and provisioning multiple ATM assignments for the 2G to 3G T1 re-groom project• Implemented and deployed the UMTS solution on the Alcatel RSP platform, Tellabs DCS, and the remaining overall layer 1 design (UTRAN Iub, Iur, IuCS and IuPS) • Work as a team with Ericsson engineers to achieve RNC and node B alarm resolution• Provision T1 facilities and/or troubleshoot transport related faults in effort to turn up new traffic and provide design changes to West Region SDDI for GRANITE accuracy Show less

• Managed and supervise staff of eight ATM technicians for Alcatel-Lucent operations for T-Mobile NOC• Provide operational support of multiple transport network elements (Alcatel-Lucent ATM and Alcatel TDM)• Perform hardware installations, routine maintenance on equipment, interpret reports, utilize troubleshooting skills to identify and resolve complex system hardware/software troubles• Implemented, configured and deployed Digital Cross Connect Systems (DCS), ATM platforms, system… Show more • Managed and supervise staff of eight ATM technicians for Alcatel-Lucent operations for T-Mobile NOC• Provide operational support of multiple transport network elements (Alcatel-Lucent ATM and Alcatel TDM)• Perform hardware installations, routine maintenance on equipment, interpret reports, utilize troubleshooting skills to identify and resolve complex system hardware/software troubles• Implemented, configured and deployed Digital Cross Connect Systems (DCS), ATM platforms, system testing platforms, SONET fiber systems, and other related transmission equipment• Collaborate with ATM Engineering to help perform assigned tasks such as cleanup of connected “down” circuits and links Show less

• Supervised project applications while maintaining accounts and documents related to the project• Terminated and installed category 5e rated cable to meet industry standards while enforcing cable management• Installed and terminated 25 pair cable on a ‘66’ style 25 pair block• Built and installed Aluminum Rack 7' x 19”• Installed and terminated 48-port patch panels• Performed cable tests to ensure successful data/voice continuity

•Administered network of 400 users and over 150 workstations on a Windows NT based network with multiple Alcatel routers on an ATM Fiber backbone in a star/bus topology•Configured access rights for users in Active Directory. Planned, implemented, and managed network infrastructure growth aboard the Air Station •Team leader in charge of all the trouble tickets in an eight-person shop; assured all tickets were completed in a timely manner with quality assurance•Installed and… Show more •Administered network of 400 users and over 150 workstations on a Windows NT based network with multiple Alcatel routers on an ATM Fiber backbone in a star/bus topology•Configured access rights for users in Active Directory. Planned, implemented, and managed network infrastructure growth aboard the Air Station •Team leader in charge of all the trouble tickets in an eight-person shop; assured all tickets were completed in a timely manner with quality assurance•Installed and configured new hardware/software directed toward client workstations•Researched and analyzed information technology to procure computer hardware/software •Conducted Public Key Infrastructure training to ensure user compliance with policies and practices •Created and managed user accounts and restrictions•Maintained backup/disaster recovery procedures using VERITAS •Provided technical support for MS Office programs•Composed network diagrams using MS VISIO Show less