Manuel Vivanco Moreno Email & Phone Number

Peru

Peru

• Supervise and lead the distribution and sales administration teams, ensuring the effective execution of their functions while fostering a collaborative work environment, achieving a 97% satisfaction rate
• Implement and optimize logistics processes to improve efficiency and productivity, continuously evaluating and adjusting operational procedures to meet business needs. This includes enhancing the interfaces between the.
• Lead and supervise the execution of strategic projects, adopting new technologies to improve operational efficiency. This includes the online transport route and settlement monitoring project, which is an in-house.
• Analyze KPIs and develop short- and long-term operational plans aligned with the company's strategic objectives. One objective is to reduce the sun per ton by 9 points, achieving significant savings for the area.
• Coordinate with our internal and external customers to ensure the proper functioning of logistics and distribution flows.

Lima, Perú

• Supervise and lead the sales and billing management teams, ensuring the effective execution of their functions while fostering a collaborative work environment, achieving a 95% satisfaction rate.
• Implemented and optimized business processes to improve efficiency and productivity, continuously evaluating and adjusting operating procedures to adapt to business needs. For example, the automation of customer claims.
• Direct and supervise the execution of strategic projects while adopting new technologies to enhance operational efficiency. This includes the transport route tracking project and the online stock validation for order.
• Analyze KPIs and develop short- and long-term operational plans aligned with the company's strategic objectives. One objective is to increase collections by 30% per month by optimizing document management processes.
• Coordinate with various departments to ensure the proper functioning of the commercial flow.

Lima, Perú

• Supervising and leading the invoicing team, ensuring the effective execution of its functions while fostering a goal-driven collaborative work environment. Optimizing and unifying the order creation process from a.
• Participating in various projects involving the commercial area, with the main one being the implementation of the SAP S4/HANA system, where I deployed the SD module.
• Achieving short- and long-term goals with my team, such as 0% rejections due to errors in the invoicing area.
• Coordinating with our internal and external customers to ensure the proper functioning of the commercial flow.
• Providing tier 1 and tier 2 user support in SAP SD and MM, as well as in operational processes

Lima, Perú

• I enter and modify orders in the BAAN Infor ERP system from various customer sources (EDI, Excel, CSV, TXT, PDF). I generated a template in Excel to process all orders, optimizing the creation time from 15 minutes per.
• Responsible for manually issuing value vouchers (invoices, tickets, credit notes, debit notes, waybills, drafts), which were systematized and processed electronically through the Infor BAAN ERP system. I was a key user.
• Coordinating with different departments to ensure the proper functioning of the commercial flow.
• Transfer data between applications such as Microsoft Excel and Microsoft Access
• Create digital records using a scanner and store them in files on the system.

Lima, Perú

• I am responsible for continuously weighing and issuing value vouchers (invoices, tickets) mechanized through the Oracle system for live birds, processed and packaged products.
• Receive and register documents according to the specified format, and verify the accuracy and completeness of data in the system.
• Transfer data between applications such as Microsoft Excel and Microsoft Access
• Create digital records using a scanner and store them in files on the system.

Lima, Perú

• Manage user access to different networks, access levels, and software.
• Assist users who encounter difficulties with their computers or various software applications.
• Consult user guides, technical manuals, and other documents to find and apply solutions.
• Provide advice and training to users in response to identified issues.
• Participate in the redesign of applications, equipment modifications, cabling structure, and other software programs.
• Provide customer service and Manage incidents.

Grado En Ingeniería, Systems Engineering

Ingles