Manujay Ranjan Email & Phone Number

India

Delhi, India

India

Qatar

Managed all Desk operations, Records, Lost & Found, Emergency items etc. Managed General Stores, Stock level and monitor Usage Factor. Managed periodic inventories of linen, Operating Equipment and other items. Assisted Executive Housekeeper in Budgeting and Forecasting. Trained subordinates monitor and assess their performance for continuous improvement. Directed team to adhere to hygiene and safety procedures. Coordinated activities at the Reception / Front- Desk… Show more Managed all Desk operations, Records, Lost & Found, Emergency items etc. Managed General Stores, Stock level and monitor Usage Factor. Managed periodic inventories of linen, Operating Equipment and other items. Assisted Executive Housekeeper in Budgeting and Forecasting. Trained subordinates monitor and assess their performance for continuous improvement. Directed team to adhere to hygiene and safety procedures. Coordinated activities at the Reception / Front- Desk area. Monitored levels of Inventory to replenish for supplies as and when required. Implemented effective measures to reduce wastage and costs. Preparing daily, weekly, monthly and yearly schedules for team member’s vacation plans & duty roasters. Taken feedback from guests and take positive steps to achieve Guest delight. Managed the day to day operation of Guest rooms, Public areas, Flower room, Minibar, Linen room and several stores/pantries. Plan & organize team building activities Show less

Madikeri Area, India

 Maintain guest service levels by monitoring and streamlining operational policies and procedures. Manage all Desk operations, Records, Lost & Found, Emergency items etc. Manage General Stores, Pantries, Stock level and monitor Usage Factor. Train subordinates, monitor and assess their performance for continuous improvement. Manage all activities related to setting of properties. Perform Post-check out inspection of Room cleaning and maintenance issues. Direct… Show more  Maintain guest service levels by monitoring and streamlining operational policies and procedures. Manage all Desk operations, Records, Lost & Found, Emergency items etc. Manage General Stores, Pantries, Stock level and monitor Usage Factor. Train subordinates, monitor and assess their performance for continuous improvement. Manage all activities related to setting of properties. Perform Post-check out inspection of Room cleaning and maintenance issues. Direct staff to adhere to hygiene and safety procedures. Coordinate activities at the Reception / Front- Desk area. Monitor levels of Inventory to replenish for supplies as and when required. Implement effective measures to reduce wastage and costs. Plan & organize team building activities. Show less

Kerala

 Ensure high quality cleaning service in guest rooms. Contributed and assisted in implementing a new training process and policies. Resolve guest complaints, ensuring guest satisfaction Establish and maintain effective employee working relationship. Report all room maintenance issue to floor Supervisor. Contribution in upselling of hotel facilities and Services. Maintain guest service levels by monitoring and streamlining operational policies and procedures.

Bachelor Of Hotel Management And Catering Technology., Hotel/Motel Administration/Management

Intermediate, Humanities/Humanistic Studies