Manuj Rawal Crme Email & Phone Number

Melbourne, Australia

• Maintaining a portfolio of over 20 properties with 500+ rooms and acting as a primary contact for the purposes of providing Revenue Management services• Establishing a good relationship with key stakeholders at the properties and create awareness about Revenue management • Train franchisees on Revenue management systems and other Choice internal reporting systems • Generate a Rate strategy for the properties in the portfolio for next 12 months and assess on a rolling 90-day basis for potential changes based on reporting data at hand (forecasting, booking pace, Room/Rate efficiency and pick up)• Hosting regular strategy calls with Stakeholders and provide them guidance on pricing and distribution• Complete Annual performance review for all the properties in the portfolio• Analyze and interpret different reports including STR, OTA Insight, Agency 360 and different PMS specific reports • Maintain up to date information about the progress of individual properties in internal CRM• Perform regular ad hoc audits to check rate and distribution for all the properties and enforcing rate parity across all channels• Work closely with regional sales team to drive more business into the portfolio by use local and Agency 360 lead pipeline• Assist properties in completing RFP’s on Lanyon/direct by providing them rate recommendations based on historical performance and market analysis

Melbourne, Australia

• In charge of Revenue Management for Bayview hotels in inner Melbourne, total of 395 rooms• Develop revenue culture within the hotel • Create direction and oversee overall revenue strategy • Creating monthly audit report for stakeholders• Create and develop pricing strategies to differentiate the hotel from the competitor set • Act as a hotel system and procedure expert of rooms division • Responsible for correct set up and performance of all systems and conduct necessary training for all levels of associates• Responsible for ensuring best practice of industry and brand standards are implemented in: competitor analysis; distribution yield management; business mix yield management; length of stay yield management; inventory availability by channel; pricing control and new pricing concepts• Assist in budget preparation and generate monthly reporting with weekly forecast review• Responsible for minimising cost of distribution and deliver more cost effective ways to generate revenue via Direct channels • Monitoring and adjusting rates daily for 30 days out, weekly for 90 days out and monthly for 180 days out• Working closely with Sales team to quote rates for all group bookings • Ensure hotels are selling and tracking as they should in regards to Special Events, by making sure the rate position is correct for the current market conditions.• Receive the daily and monthly finance figures and analyse where and why the properties underperformed or performed well, and what areas need to be focused on.• Submit and load special offers for any tactical campaigns we need to be involved in, in order to build base for future dates.• Build and reinforce relationships with third party websites and Wholesalers • Using different market place reports to analyse and measure against competitor sets and ensure correct market placement, in regards to Rate and RevPar.• Verify and maintain revenue data quality for reporting accuracy

Melbourne, Australia

• Using Salesforce as a CRM tool for creating opportunities and tasks, sales tracking, reporting, prospecting and generating contracts.• Cross-selling and up-selling different products, creating reports, business reviews and establishing relationships with existing and new clients over phone or in person and assisting with suggestions, additional training and follow up.• Identifying and driving process improvements to optimize yield, increase conversion and maximise revenues by regularly auditing hotel websites and assessing demands and market conditions across all distribution channels (Web/GDS/OTA)• Extensive exposure in negotiating and understanding client requirements, together with developing processes (both system and business) to deliver an efficient solution. • Be across TravelClick’s Suite of Products, to ensure hotels in our Portfolio are successful thus achieving high level of retention.• Working closely with Implementation and Customer Service teams across the Asia Pacific Region to ensure revenue maximisation for all the properties.• Managing and promoting TravelClick products: iHotelier (CRS), Business Intelligence products, credit card processing, PMS integration, GDS setup and GDS Media Advertising for hotels across Asia Pacific.• Organising and representing TravelClick in various Tradeshows and conferences for business development.• Working under strict KPI’s to achieve the personal goals and in turn assist TravelClick to achieve its quarterly targets.

Masters Of Business, Industrial Relations/Human Resource Management

Masters Of Business