Leading and managing complex projects with a focus on the harmonization of global processes and their implementation / rollout.Project scoping in consultation and collaboration with senior management globally.Supporting the development and implementation of a standardized process landscape in close cooperation with the respective departments.Monitoring and communicate project status, risks and milestones to stakeholders and senior management.Coordinating interfaces and clarifying requirements between departments and projects.Implementation of change management activities to ensure a smooth introduction and acceptance of the new processes and systems / system adaptations.Coordinate with cross-functional teams, including DevOps team to ensure alignment and collaboration.Lead global IT operations and IT shared service center for EMEA, APAC & NA region with external IT service partner.Coordination of IT 3rd level support with external service providers and global IT shared services.

Manage and represent the projects from start-up to completion including hyper care and stabilization phases.Plan and organize the projects, allocate internal or external resources to accomplish project tasks.Coordinate and lead to design technical infrastructure details on the client sites and external sites.Responsible for cost controlling of IT projects in central Europe.Manage client IT demands/projects with various technical delivery departments and in partnership with key corporate stakeholders.Ensure all project activities concerning coordination between client, global offshore shared service center, various IT teams and external vendors.Proactively contribute to the customer corporate EMEA region and department specific transformation programs.Act as a liaison and ensure integration between the suppliers, internal project team, internal management and customer stakeholders are maintained and up to date.Maintain control over the project's status and budget to achieve the project objectives.Report project status and issues where help is needed to the Steering Committee.

Lead IT operations and services for Switzerland, Germany, Austria client sites and external sites in the aspects of “Run The Business”.Lead the implementation of customer application enhancements, measures to continuously improve services, and deliverables.Manage the application delivery team on customer operation support, releases and change management including external suppliers/service providers.Responsible for task allocation, prioritization and workload balancing for the IT services desk team in central European client sites.Analyze and collaborate with external vendors to obtain the best possible service and value for the customer business needs.

IT Manager responsible for end to end IT requirements and business process for the Invacare Europe HQ.Act as mentor to various team members and managers raising awareness and knowledge transfer providing for continued internal growth and IT change awareness.Manage business cases processes required to support the business on IT applications or changes based upon the technical and business level requirements.Identifying business challenges and developing strategies and solutions to deliver added value to the business.Support the EMEA business on change management and operational out sourcing.Support VIPs (VPs, Board of director, Senior Executive members) on IT business process as usual.Ensure proper administrative and control processes are continually in place to support IT requirements.Manage all external local IT suppliers to ensure proper levels of governance and escalation procedures are in place.Communicates to all HQ users regarding the planned and short-term IT & Application maintenance work.Local IT Project Manager for IT demands, business process changes and coordinate global IT projects locally.Manage ERP systems (QAD/MFGPro) and EMEA IT applications in coordination with the central IT team.

Technology Lead for the Quality Management System EMEA

Local Data Protection Delegate/Officer to monitor GDPR recording of personal data processing for Switzerland.Inform and support the local organisation and employees about their data protection obligations under the GDPR.Monitor all the new/existing applications and processes with the business process owners to ensure the compliance with the GDPR and internal data protection policies and procedures.The local contact point for all data protection issues, including data breach reporting.

IT Manager responsible for end to end IT requirements for Küschall AG/ Invacare AG.Act as mentor to various team members and managers raising awareness and knowledge transfer providing for continued internal growth and IT awareness.Manage business cases process required to support the IT applications or changes based upon the technical and business level requirements.Ensure proper administrative and control processes are continually in place to support IT requirements.Manage all internal and external IT suppliers for Küschall and ensure proper levels of governance and escalation procedures are in place.Communicates to all site users regarding the planned and short-term IT maintenance work.Manage local IT projects, demands and coordinate global IT projects locally.Manage ERP systems (QAD/MFGPro) and IT applications in coordination with the central IT team.Manage and support the PBX system (Telephones) with the telecom partner.Responsible for all the below IT requirements for Invacare EMEA HQ.• Manage site IT Infrastructure, security and performance modelling• Controlling ,monitoring site networks , servers and applications• Deployment and IT access Management• Local IT Project Manager• Monitor and escalate open IT issues• Incident Management• System administration

Project Manager responsible for the rollout of the SAP Time Management and Site Access Management on a short term contract.Coordinate of HR project rollout plans for Time Management and Site Access Management.Responsible for HR Business process implementation and design for SAP Time Management and Site Access Management.Lead GAP analysis for Time Management, Site Access Management, Organizational Management and for the upcoming Payroll outsourcing project requirements.Responsible for the definition of the HR processes, requirements and reflection of the requirements with the appropriate functionalities.Support the rollout of ESS/MSS in Switzerland.

Project Manger for the global ERP rollout in Switzerland. Support Crew Time Management implementation for Switzerland. Act as a coordinator between HRIS implementation project team in the UK and Swiss HR. Lead the projects locally to align with the global HRIS project requirementsAnalysing potential issues and ensuring that they are communicated to business.Design and define HR business processes, data flow models to provide accurate business process and IT system procedures to ensure consistent and optimal use of the Business Applications by the HR community.Deliver the business requirements to timescales agreed with the global HRIS project team and design service delivery model for data integration.Coordinate the design and build of integration interfaces based on the IT standards Provide support to HR system users with the solutions to prevent disruptions to business and the pending resolution of any issues raised.Ensure that the business stakeholders are satisfied with the IT solutions and meet their needs by planning and managing.Plan, execute and monitor significant application and development changes relating to the HR modules.Process root cause analysis, identify and resolve data problems to ensure timely and effective functioning of HR and IT systems.Plan, develop and specify changes for managing the external vendors.

Design, lead and implement SAP Organization Management and Time Management processes globally.Process Owner for Organization Management and Time Management.Responsible for the continuous improvement activities of Organization Management and Time Management.SAP project lead in corporate with reorganizations and propose best practice organization structure to align the structure for all business.

Project Manager for SAP HCM Project implementations with thefunctional support to SAP HR Organizational Management, Personnel Administration and HR Payroll

Project Manager for the implementation and post implementation SAP HR Organisational Management and Personal Administration. Coordinates any additional development required with either in-house or offshore team. Manages the off-shore relationship with external Business Partners. Coordinate global projects to deliver business benefits following the IS operating model, ensuring that solutions are consistent with the IS support models, infrastructure, architecture and data/ information standards. Ensure ongoing data quality of the SAP Human Capital Management (HCM). Communicate well with the stakeholders and the HR community. Support preparation of requirements document. Support the design of business solutions in a regulated SAP environment, including Define integration and implementation plans, Manage user acceptance testing, Provide support to users; write/direct project related documentation and master plans. Provide guidance and support to team members proactively anticipating and overcoming obstacles. Set high standards to achieve objectives. Integrate corporate initiatives into project plans. Provide project management office and Information Technology team leadership with regular project performance status, variances to plan and identification of corrective actions. Improving operational metrics & business case development. Lead role in developing the solution, scope, estimates, client proposal and involved in business case developments. Hands-on consulting delivery role and Assignments with other HR applications or non-SAP tools.

IT Project Consultant for ERP and Integration design

Project Manager for the ERP implementation. Establish and maintain successful partnership with all external team members. Conduct project communication meetings, presentations and documentation. Responsible for project plan, scope, costs, time schedules and quality of deliverables. Lead and mentor as required all project team members on ERP implementation. Define and ensure project resource requirements are staffed to appropriate levels. Manage project resource participation and effective contribution. Manage and document project issues and risk mitigation through resolution. Prepare presentations for business units and for Executive Management Group. Establish and maintain successful partnerships with all team members. Independently manage multiple activities at different locations and organize work to meet deadlines. Manage project staff at multiple locations, develop objectives and conduct performance appraisals.

Create and maintain information technology projects plan that communicates tasks, milestone dates, status and resource allocation as part of customer Outsourcing processing . Utilize software life-cycle methodology. Coordinate delivery of development and production releases that meet quality assurance standards. Conduct project communication meetings, presentations and documentation. Identifies resources needed and assigns individual responsibilities. Establish and maintain successful partnerships with all team members. Assist technical team in design and development tasks. Assist test team in creating test plans and testing efforts. Ensures projects documents to the customers are complete, current, and stored appropriately.

Responsible for ERP developing, implementing, migrations and managing information systems and services. Responsible for planning, acquisition, implementation, maintenance and administration of Headquarters LAN hardware, software and peripherals, including IT infrastructure in support of intranet, web site operations e-mail etc. Plan, organize and manage the information technology, design, set up and maintain servers and LAN, including hardware, software, backup, anti-virus ; and hubs, NIC, NIU, servers, desktop, PCs, Routers, firewall,e applications installations on LAN, desktops and provide user support and training. Review and test new systems, tools and services for integration in IT systems and services operations. Management of ERP software and implementation architecture. Exchange 2000 implementation and architecture. VPN implementation and Global network implementation and design. Trouble shooting and maintaining the complex enterprise network and also for ISDN network

IT Systems Engineer Trainee for computer services and network.Install windows operating systems and establish LAN networking.Setup printers and configure billing inventory software on all company shops.Ensure internet connections are available on local company shops and offices.