Manura Dissanayake

Manura Dissanayake Email and Phone Number

Head of Data Science and Engineering @ Boost Bank
Kuala Lumpur, MY
Manura Dissanayake's Location
WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Malaysia
Manura Dissanayake's Contact Details

Manura Dissanayake personal email

Manura Dissanayake phone numbers

About Manura Dissanayake

Dedicated and result-driven Data science professional with 20+ years of experience in data science, analytics and engineering; with a strong telco engineering background and well-versed in mathematics and statistics. Possess in-depth knowledge in applying machine learning, data mining and statistical techniques to solve business problems. A seasoned professional in the telecommunications industry with substantial international experience. Strong Analytical and critical thinking skills with a great passion for data science.Malaysia Resident Pass (Talent) holder.FinTech • Developed alternative credit scoring models for microfinancing products.• Led a data engineering team during the digital bank build phase to implement data lake and related governance policies. Active involvement in the Digital banking license application stage. • Led a team of data scientists to develop alternative credit scoring models using e-wallet and mobile network operators’ customer behaviour to pre-qualify for SME and consumer lending opportunities including Buy Now Pay later products. • Guiding Data Science and Data Engineering teams in developing data products to assist microfinancing services for a top three e-wallet provider in Malaysia; overseeing analytical activities and quantifying the model outcomes, especially on the lending portfolio to ensure alignment with the company-wide vision.• Experienced in Model evaluation, monitoring, and model governance processes.Data Science• Experienced in using Python, R, MATLAB, and SAS for machine learning, data mining and statistical analysis techniques; Proficiency in SQL with working knowledge of Hadoop, Netezza, Greenplum and Teradata platforms.• Deeper exposure to Reporting and Visualization tools (Qliksense and Tableau).• Hands-on experience in Big Data tools (Hue, Impala, Hive and Sqoop).• Implemented data products for telco and expert knowledge in working with signalling probe data and CDR.Customer Experience Management • Possess a service and business mindset with an understanding of customers' experience and the associated impact on Subscribers and revenue. • Developed CEM use cases for Celcom Axiata by defining Key Quality Indexes for voice and data experience.

Manura Dissanayake's Current Company Details
Boost Bank

Boost Bank

View
Head of Data Science and Engineering
Kuala Lumpur, MY
Website:
aspirasi.co
Employees:
193
Manura Dissanayake Work Experience Details
  • Boost Bank
    Head Of Data Science And Engineering
    Boost Bank
    Kuala Lumpur, My
  • Boost Bank
    Head Of Data Science & Engineering
    Boost Bank Aug 2023 - Present
    Kuala Lumpur, Kuala Lumpur, My
    - Led a data engineering team during the digital bank build phase to implement data lake and related governance policies. - Implemented data governance framework and data management, governance procedures to ensure compliance with license obligations and reduce operational risks. Working closely with Risk, Compliance and Security teams to ensure data standards and data security in all aspects of data management and reporting. - Enabling Self-Serve analytics to empower business users with data-driven decision-making. - Active involvement in the Digital banking license application stage.
  • Boost
    Head Of Data Science & Engineering
    Boost Apr 2021 - Jul 2023
    Kuala Lumpur, Wilayah Persekutuan, My
    Head of Data Science and Engineering – Axiata Digital Capital (Aspirasi) Apr 2021 – July 2023.• Led a team of data scientists and data engineers in developing and implementing machine learning models and advanced analytics solutions, including data lake and reporting layer in the FinTech domain. • Oversaw end-to-end data science projects, from data collection and preprocessing to model development, validation, model approvals through risk management committee, deployment and model monitoring.• Implemented best practices for data governance, quality, security and machine learning model governance to ensure compliance with industry standards.• Developing Alternative credit scoring models with e-wallet transaction behaviour and mobile Network Operators' customer usage behaviour using machine learning and statistical models to infer borrower creditworthiness/default probability to assist SME and consumer Lending products by selecting proper leads, emphasizing alternative data.• Conducted weekly huddles with the teams, conducted regular performance evaluations, provided mentorship, and facilitated professional development opportunities for team members.• Manage data science teams, oversee analytical activities and quantify the model outcomes especially on the lending portfolio to ensure alignment with the company-wide vision.• Overall responsibility for developing data lake, credit scoring models, fraud detection models, and enabling business users for self-service analytics.
  • Aspirasi
    Lead Data Scientist
    Aspirasi Jan 2019 - Apr 2021
    Kuala Lumpur, Kuala Lumpur, My
  • Axiata
    Senior Data Scientist
    Axiata Aug 2016 - Jan 2019
    Kl Sentral, Kuala Lumpur, My
    • Developed machine learning models to predict customer behaviour and data mining techniques for customer segmentation based on business requirements.• Hands-on experience in developing mobility analytics products, which includes Point of Interest insights, customer roaming behavioural insights and origination-destination mobility analysis, for Axiata operating companies and external clients.• Experience in developing product recommendation models for payment transactional data and providing product recommendations based on findings.• Experience in developing and operationalizing data products for MVNO customers, which provides descriptive insights of revenue, usage customer behaviour insights.
  • Axiata
    Analyst - Network Analytics
    Axiata May 2015 - Aug 2016
    Kl Sentral, Kuala Lumpur, My
    • Developing and deploying Network Analytics Products/Services to Operating Companies (OPCO), or any external/internal customers including Proof of Concepts thus to enable them on network operational improvement initiatives , marketing & sales initiatives.• Deployed campaign analytic and user behavioral analysis products to Digital Services team at PT XL Axiata, Indonesia.• Integrated device change analysis and Point of Interest (POI) insights to behavioural analysis with clustering insights of POI derived using R environment.
  • Axiata
    Customer Experience Analyst
    Axiata Jan 2014 - May 2015
    Kl Sentral, Kuala Lumpur, My
    • Performed Customer experience management by designing analytical approaches to correlate Voice & Data quality of service indexes with demographics, such as Customer Segment, Device, Location, Network Element & time, to provide customer experience insights for the specific service/domain. • Enhanced and operationalized the Worst cell Analytics for Axiata operating company (Celcom Axiata), which also included the improvement of operational process of Worst Cell Analytics.• Developed Analytical models to provide recommendations on issues related to Mobile Devices affecting Customer Experience by analyzing performance counters, usage and related external data.
  • Axiata
    Customer Experience Optimisation Engineer
    Axiata May 2012 - Dec 2013
    Kl Sentral, Kuala Lumpur, My
    • Recommended advanced proactive monitoring techniques and identified potential problems that are impacting Customer Experience by detecting CEI/KQI/KPI abnormal degradations.• Provided detail analysis reports for complex problems which enabled the operational teams to take long term permanent fixes and worked with relevant OpCo representatives to ensure timely and effective resolution of problems. • Developed and maintained documentation related to the operational processes, Standard Operating Procedures and user manuals ensuring adherence to standards.
  • Dialog Telekom Plc
    Assistant Engineer - In Operations
    Dialog Telekom Plc Jun 2004 - May 2012
    Colombo 2, Western Province, Lk
    • Handled Incident & Problem management to ensure effective and smooth operation of online charging platforms and performed Change Management of related signaling platforms.• Performed real time charging related service configuration and Preliminary Acceptance Testing of new Services and platforms.• Managed Network Number Inventory across OCS platforms, Recharge voucher and prepaid starter pack generation & Recycling.• Actively participated in OCS Post-Paid migration project to enable convergent charging & billing.• Assisted Fraud & Revenue Assurance to identify and decrease revenue leakage and prevent fraud related to Converged Charging. • Prepared documentation for Charging changes, system & services architecture and preparation of utilization & traffic related reports.
  • Hutchison Telecommunication Lanka (Pvt) Ltd
    Technical Officer - Network Department (Switch)
    Hutchison Telecommunication Lanka (Pvt) Ltd Nov 2003 - Jun 2004
    Colombo 04, Lk
    • Operational tasks of NSS and BSS of mobile network.• Resource Performance Management of NSS & BSS nodes.• Technical assistant to non-technical divisions and technical related customer complaint handling

Manura Dissanayake Skills

Data Science Machine Learning Predictive Analytics Exploratory Data Analysis Data Visualization Convergent Charging And Billing Network Analytics Gsm 2g 3g Gprs Core Network Umts Telecommunications Ss7 Vas Ip Wcdma Lte Intelligent Networks Wireless Cisco Technologies Customer Experience Management Qos Sigtran Ngn Customer Experience Analysis Analytics Problem Analysis Network Optimization Business Support System Problem Management Service Quality Management Charging Systems Data Analytics Value Added Services Quality Of Service Internet Protocol Etom Incident Management 3gpp Behavioral Analytics Statistical Inference Descriptive Analysis Business Process Frameworx Network Operations And Management Prescriptive Analytics

Manura Dissanayake Education Details

  • University Of Malaya
    University Of Malaya
    Data Science
  • Sikkim Manipal Institute Of Technology - Smu
    Sikkim Manipal Institute Of Technology - Smu
    Telecom Technology
  • Engineering Council (Uk)
    Engineering Council (Uk)
    Electronics & Telecommunication
  • University Of Moratuwa
    University Of Moratuwa
    Electronics & Telecommunication Engineering;
  • Prince Of Wales’ Collage, Moratuwa
    Prince Of Wales’ Collage, Moratuwa
    Mathematics

Frequently Asked Questions about Manura Dissanayake

What company does Manura Dissanayake work for?

Manura Dissanayake works for Boost Bank

What is Manura Dissanayake's role at the current company?

Manura Dissanayake's current role is Head of Data Science and Engineering.

What is Manura Dissanayake's email address?

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What is Manura Dissanayake's direct phone number?

Manura Dissanayake's direct phone number is +601967*****

What schools did Manura Dissanayake attend?

Manura Dissanayake attended University Of Malaya, Sikkim Manipal Institute Of Technology - Smu, Engineering Council (Uk), University Of Moratuwa, Prince Of Wales’ Collage, Moratuwa.

What are some of Manura Dissanayake's interests?

Manura Dissanayake has interest in Deep Learning Malaysia, Dialog Axiata, Community, සචරකයග සටහන, Old Cambrians Uae Wing, Lava, Espncricinfo, Band, Craneballs, Jetwing Hotels.

What skills is Manura Dissanayake known for?

Manura Dissanayake has skills like Data Science, Machine Learning, Predictive Analytics, Exploratory Data Analysis, Data Visualization, Convergent Charging And Billing, Network Analytics, Gsm, 2g, 3g, Gprs, Core Network.

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