Manussanan (Bo) Sawangvareesakul Email & Phone Number

Melbourne, Vic, Au

Melbourne, Vic, Au

Sydney, Australia

Marketing Automation platform Implementation: Implementing a platform to support marketing automation, using IBM unica, Salesforce Marketing Cloud and Tableau report Designed processes to migrated/extracted data from client’s existing data platformDesigned data mart capturing and storing data required for campaign marketing and analysis, including batch processes to support in/outbound data Using Hadoop, Apache parquet and SPARK technologies to transform and process… Show more Marketing Automation platform Implementation: Implementing a platform to support marketing automation, using IBM unica, Salesforce Marketing Cloud and Tableau report Designed processes to migrated/extracted data from client’s existing data platformDesigned data mart capturing and storing data required for campaign marketing and analysis, including batch processes to support in/outbound data Using Hadoop, Apache parquet and SPARK technologies to transform and process data. Designed processes to integrate data between different platforms, including oracle data mart, IBM unica and Salesforce marketing cloudDesigned and built processes to support campaign response tracking, measuring campaign performance and customer engagement. Conducted and QA E2E data flows testing Manage client expectation with problems and issues in regard to data load,marketing campaigns and reporting processesLoyalty Program & real-time Web Application Implementation: Implemented a system and web application delivering E2E member rewards & loyalty program for a big electronic payment company in Thailand Understood solutions and processes of client’s existing loyalty system. Gathering business requirements in using loyalty and rewards programs andexpectation after migrated to a new platform Suggested and identified areas for improvements to enhance systemperformance and customer satisfaction. Designed processes to migrated data from old system Designed data workflows and diagrams of a new loyalty system supportingREST API technology Documented user stories and use case scenarios for testingDesigned data extraction and batch processes to support outboundprocesses. Conducted REST API and web application testing. Conducted and supported user acceptance testing (UAT) Show less

Bangkok Metropolitan Area, Thailand

 Gathered business requirements which relevant to campaign marketing and customer base reports Designed Data Warehouse and structure, storing data for reporting purpose Designed ETL processes and workflows to extract and aggregate datarelevant/required for reporting and analysis Advised and Consulted clients associated with data and reporting strategies Due with problems and issues in regard to data load and reporting processes Communicated and managed clients… Show more  Gathered business requirements which relevant to campaign marketing and customer base reports Designed Data Warehouse and structure, storing data for reporting purpose Designed ETL processes and workflows to extract and aggregate datarelevant/required for reporting and analysis Advised and Consulted clients associated with data and reporting strategies Due with problems and issues in regard to data load and reporting processes Communicated and managed clients expectation Managed reporting team resources and tasks management Show less

Bangkok Metropolitan Area, Thailand

 Understood client business and key metrics driven their marketing strategy Developed interactive reports and dashboard using IBM Cognos and Tableau Deeply understand data relationship and data its significant which drivenKPIs and Executive reports/dashboards interest.Deeply understand data aggregation with a strong used of SQL skill tofacilitate report developmentInvestigated problems and issues in regard to data load and reportingprocesses

Bangkok Metropolitan Area, Thailand

Understood database design and structure of old platform of telecom company in Thailand Collected data requirements required in a new platform and design a data warehouse and structure to serve the goals Designed processes to migrate data from old platform, including processes of extract, transform and load data. Developing Store Procedure to extract, transform and load data, including initialisation and ongoing processes. Creating Batch processes to manage inbound and… Show more Understood database design and structure of old platform of telecom company in Thailand Collected data requirements required in a new platform and design a data warehouse and structure to serve the goals Designed processes to migrate data from old platform, including processes of extract, transform and load data. Developing Store Procedure to extract, transform and load data, including initialisation and ongoing processes. Creating Batch processes to manage inbound and outbound Conducted E2E testing of data initialisation and daily/weekly data processes. Show less

Bangkok Metropolitan Area, Thailand

 Developed transaction summary, Sales and Members base reports using SAP Crystal Report for a telecom company in Thailand Documented technical specification documents associated with reporting solutionsDeveloped SQL scripts to aggregate raw data from Database to support reporting requirements and needs. Created a process to automate and schedule SAP Crystal Reports. Created test Scenarios for end-to-end reporting process and workflowstesting Performed end-to-end… Show more  Developed transaction summary, Sales and Members base reports using SAP Crystal Report for a telecom company in Thailand Documented technical specification documents associated with reporting solutionsDeveloped SQL scripts to aggregate raw data from Database to support reporting requirements and needs. Created a process to automate and schedule SAP Crystal Reports. Created test Scenarios for end-to-end reporting process and workflowstesting Performed end-to-end reporting process and workflows testing Documented user guide and manual documents and conducted trainingsessions for end users Show less

Master’S Degree, Information Technology, 3.31

Major in Business Information System

Bachelor’S Degree, Computer Science, 2.77

Academic Experience E-commerce Application Developing e-commerce website. Using API and FBML technologies embedding website to work.

High School, Mathematic & Science Program, 3.31