Manu Vallyon Email & Phone Number

Dubai, Ae

Los Angeles, California, Us

Product advisor for well backed web3 fintech providing financial portability and equality to the world's citizens, starting with untapped opportunity in the Caribbean.

Experiments in audience activation and engagement. • Reach audiences across multiple touchpoints at the same time. • Build trusted long term 1:1 relationships while engaging audiences at scale.• Utilize technologies such as AI as a tool, but focus on the human experience. • Give non-technical creators a sense of magic in what they can achieve.

Vevey, Ch

CheckMark is an internal design agency within the larger Nestlé group of companies. My role over two years was to lead the design of a connected device ecosystem that uses AI to monitor pet wellbeing. • Key stakeholders including Cambridge Consulting, Google, AWS and Tiger Analytics.• Collaboration with AI specialists, behavior scientists, subject matter experts and engineers. • Launch version of the app rated 4.7 on the App Store.• Product received a 8/10 Highly Recommended review from Wired magazine.

Purchase, Ny, Us

From complexity to clarity, Guidea helps organizations innovate, launch, and lead with exceptional UX design. Working within a small team of senior designers, we worked with Mastercard to implement a new AML rules engine. • AI used to help predict and prevent credit card fraud.• Product needed to accommodate complex user personas and behaviors. • Highly detailed design hand-off, with multiple states and roles.

Strategy, design, research and rapid prototyping for a number of clients from lean startups through to Fortune 500 companies. Tasks include current state analysis, pattern guides, user journeys, product schemas, high fidelity designs and functional specifications. I collaborate closely with entrepreneurs, project owners, customers, developers, designers and other team members to understand what challenges need to be solved and demonstrate opportunities to engage and enrich the experience for end users.

Portland, Oregon, Us

Ask Nicely is a series B funded customer empathy platform, utilizing CSAT surveys to initiate deeper conversations with customers. • Worked on conversational UI, dashboards and gamified app experiences.• Ideation and rapid prototyping of new customer engagement tools. • Collaborated closely with product engineers and the sales team in Portland. • Ask Nicely was awarded ‘Emerging Company of the Year’ in 2019.

Auckland, Auckland, Nz

Spark is New Zealand's largest telecoms provider. Working with the excellent team at Platform 29, I lead the UX component of three projects (Skinny redesign, the WeDo marketplace and a revised Spark onboarding). We embedded ourselves across the agile delivery cycle, working closely with the delivery team at Spark as well as with developers and testers to ensure a product that customers love.

Albany, Auckland, Nz

Mitre 10 is New Zealand’s largest retailer with over 1 billion NZD turnover. Mitre 10's DIY videos published on YouTube attracted over 10 million views. To improve engagement with customers we built a new video platform proving useful DIY information as well as a seamless path to purchase and "clicks to bricks". For my second Mitre10 project, a complex and dated supplier portal was rebuilt to streamline the management of suppliers and stock (including over 100,000 SKU's). This included a mechanism where suppliers could self manage their presence on the Mitre10 marketplace.

Auckland, Nz

Genesis Energy is New Zealand’s largest energy retailer, and is also a generator with investments in hydro, wind, natural gas and oil assets. My initial deployment looked at improving performance of CSR’s at the call centre, which evolved into a longer term engagement rebuilding MyAccount, so that customer could better manage their account. Workflows were improved to reduce barriers of entry, sensorweb tools were introduced and navigation rebuilt along user centric design principles.

Auckland, Nz

AugView is an award winning geospatial tool that uses augmented reality to help utility companies to better manage and deploy their infrastructure assets using tablets, mobile and virtual reality hardware. For this role I undertook considerable research in the field and redesigned the user interface to better meet customer needs. Special consideration was given to the outdoor operating environments that many contractors work in.

Washington, Dc, Us

NASA’s Jet Propulsion Laboratory tracks potentially hazardous near earth objects using an old java app called Orbit Viewer. As part of the 2015 Auckland Space Apps challenge, Orbit Viewer was rebuilt as a universal web app. I designed a new interface with improved visual definition, better filtering, and improved ease of use. NASA are considering adopting this new app for tracking near earth objects.

Auckland, Nz

The RIMU team at Auckland Council are responsible for collecting demographic, economic, ecological and transport knowledge for a dynamic and complex region. I took the lead role for an Information Architecture review of seven legacy Auckland Council sites run by the RIMU team. Recommendations were provided to align these into a single platform that would be easy to use and understand by decision makers, staff and the community. This work was done on behalf of Enspiral.

Nelson, Nelson, Nz

The largest independent sciences institute in New Zealand works in biosecurity, aquaculture, lab testing and environmental monitoring. Working with Cawthron scientests, I wrote their ICT Innovation strategy to help the organisation embrace emerging technologies such as sensors, drones and smart web services. The overall focus was on making scientific data more accessible to non-technical stakeholders.

Founder of Meta4 labs, one of the earliest iOS publishers in Switzerland. I lead design and built a remote team of developers around Europe. Our largest project was a platform of over 40 apps for Europe’s largest independently owned city guide publisher. We integrated a number of novel geolocation features that were uncommon at the time and were the first fully featured guides for cities like Riga, Sarajevo, București, Tirana, etc. We achieved number one on many national app store charts (which used to be a thing back then) and drove the platform to over one million+ active users.

Director for publisher during start-up phase. Leadership in areas of production planning of print and digital products, development of internal systems, distribution partnerships and web development. Achievements include new flagship products and two industry awards.

During this time with Garyne Design (now GardyneHolt) I had the opportunity to work with many of New Zealand's leading companies. Some project highlights include:CENTRAL AUCKLAND WAYFINDINGThe America’s Cup saw parts of Auckland’s waterfront redeveloped and opened to the public for the first time. Wayfinding signs and maps were commissioned and still used in the Auckland CBD today. PACIFC BUSINESS TRUSTAuckland has the largest Polynesian community in the world, but many live in underprivileged circumstances. A range of stationary and promotional materials were created to help the Pacific Business Trust stimulate Maori and Pacific Island commerce in the Auckland region. ONEHUNGAA community branding project was undertaken as part of an urban regeneration project. Bright colours and imagery were used to depict a dynamic and communal atmosphere that is missing in nearby malls and applied to a number of mediums including stationary, promotional material and wall murals.

Creative editor of three magazines and one trade newspaper (New Zealand Wilderness, New Zealand Surfing, FreeRide and Trade News) in a deadline driven environment.

Startup School

Fundamentals Of Entrepreneurship

Master Of Business Administration (M.B.A.), Business, Computing, Resource Management, Ontology

Venture Deals

Graphic Design, Autocad

Cop, Architecture, Urban Design