Develop and nurture an in-depth understanding of the product suite offered to clients.Collaborate with internal and external teams to streamline merchant onboarding.Establish and sustain strong relationships with clients to enhance their operational and business performance.Work closely with Customer Support to resolve issues and reduce operational challenges.Coordinate and engage with multiple stakeholders within the client's organization and partners to address requirements.Facilitate discussions and drive adoption of client's feature requirements.Analyze and collaborate with internal and external teams to enhance client's experience.Contribute to the team's growth and efficiency by streamlining processes.Contribute towards documentation and promote knowledge sharing.

Part of the southern team with core responsibilities of foreseeing the complete transition of a client from onboarding to go-live. Majorly looking into the SCM management and planning to execute a detailed plan of inventory for restaurants having more than 10-15 outlets.Integrating the restaurants with order, logistics and payment aggregators and timely checking of any mishaps during the course of integration.Finding relevant features to be built to make the product stronger.Resolving the operational and technical issues faced by the clients on a day to day basis.

Sales and Inventory Management solution for businesses of all sizes and types especially for Food & Beverage Industry.● Account Management ● Product Management● API Integration● Customer Onboarding & Success● Supply chain and Inventory Management