Kajal M

Kajal M Email and Phone Number

Dynamic Customer success associate at Altius | EI - Emotional intelligence | CRM's | Currently Advancing MBA Studies at Raisoni | B.Com Graduate (2020) @ Altius Customer Services Pvt Ltd
india
Kajal M's Location
Nagpur, Maharashtra, India, India
Kajal M's Contact Details

Kajal M work email

Kajal M personal email

n/a
About Kajal M

Combining my academic background in commerce with my ongoing pursuit of an MBA in Marketing, I am deeply motivated to excel within the realm of customer success and sales. Currently, I hold the position of customer success specialist at Altius Pvt Ltd, where I am actively engaged in driving revenue growth and fostering client relationships.My journey began with a Bachelor's degree in Commerce, providing me with a solid understanding of business fundamentals. Building upon this foundation, I am currently enrolled in an MBA program specializing in Marketing, aiming to deepen my expertise and expand my skill set within the customer success and sales domain.In my role at Altius Pvt Ltd, I am entrusted with various responsibilities, including prospecting, client acquisition, and account management. Leveraging my academic knowledge and practical experience, I strategize and execute sales initiatives to meet and exceed targets. I foster positive relationships with clients and stakeholders by utilizing effective communication, negotiation, and problem-solving skills, driving mutual success.My career aspiration is to continuously challenge myself and contribute meaningfully to the growth and prosperity of the organizations I serve. I am eager to embrace new opportunities that allow me to further develop my abilities and make impactful contributions within the dynamic landscape of customer success, sales and marketing.Skills:Client Relationship ManagementProduct DemonstrationsOnboarding & TrainingNeeds Assessment & Solution DesignIssue Resolution & SupportData Analysis & InsightsCross-Functional CollaborationCustomer Advocacy & Feedback.You can contact me on this account or kajalmanwatkar1709@gmail.com for any concerns.

Kajal M's Current Company Details
Altius Customer Services Pvt Ltd

Altius Customer Services Pvt Ltd

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Dynamic Customer success associate at Altius | EI - Emotional intelligence | CRM's | Currently Advancing MBA Studies at Raisoni | B.Com Graduate (2020)
india
Website:
altius.cc
Employees:
406
Kajal M Work Experience Details
  • Altius Customer Services Pvt Ltd
    Customer Success Specialist
    Altius Customer Services Pvt Ltd Dec 2023 - Present
    Nagpur, Maharashtra, India
    Plum goodness* Proven track record of building strong client relationshipsand driving customer satisfaction.* Expertise in understanding customer needs and providingtailored solutions to ensure their success.* Demonstrated ability to develop and execute customersuccess strategies that drive retention and growth.* Results-oriented mindset with a focus on exceeding customer expectations and achieving business objectives.
  • Altius Customer Services Pvt Ltd
    Customer Success (Presales Specialist)
    Altius Customer Services Pvt Ltd Jun 2023 - Dec 2023
    Nagpur, Maharashtra, India
    Sodexo (Tax compliance) B2B sales* Client Engagement: We actively engage with prospective clients to gain a deep understanding of their facilities.* Collaboration: We collaborate closely with other Sodexo departments, including sales, operations, and culinary teams, to ensure seamless transition from pre-sales to post-sales.* Relationship Building: Building strong client relationships and trust is at the core of our mission. We work to establish. long-term partnerships that deliver mutual success.
  • Altius Customer Services Pvt Ltd
    Customer Success Specialist
    Altius Customer Services Pvt Ltd Nov 2021 - Jun 2023
    Nagpur, Maharashtra, India
    Zest money (Fintech) B2C Sales* Banking services. Loans, Credit Limits, Disbursement.* Achieved 20% increase in sales revenue by proactively identifying and nurturing new leads, resulting in a significant expansion of the customer base.* Resolved customer inquiries and complaints promptly, ensuring a high level of satisfaction and maintaining long-term relationships with key accounts.*Helping customers to loan verification and activation, Documents verification, KYC verification.* KYC compliance process. Collaborated with cross functional teams. Worked on fraud cases.

Kajal M Education Details

Frequently Asked Questions about Kajal M

What company does Kajal M work for?

Kajal M works for Altius Customer Services Pvt Ltd

What is Kajal M's role at the current company?

Kajal M's current role is Dynamic Customer success associate at Altius | EI - Emotional intelligence | CRM's | Currently Advancing MBA Studies at Raisoni | B.Com Graduate (2020).

What is Kajal M's email address?

Kajal M's email address is ka****@****tius.cc

What schools did Kajal M attend?

Kajal M attended Gh Raisoni School Of Business Management.

Who are Kajal M's colleagues?

Kajal M's colleagues are Manisha Gajbhiye, Pratik Meshram, Hussain Merchant, Himanshu Ranglani, Sridhar Kumar, Nikita Bhagat, Danish Khan.

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