Manya Sharma Email & Phone Number

Burnaby, BC, CA

Vancouver, British Columbia, Canada

Burnaby, British Columbia, Canada

- Interacting with customers calmly and clearly even under high pressure. Ensuring that each customer gets satisfied with the welcome and treatment of the staff.- Working as an effective member of the team, being flexible with all the chores when needed. - Upselling by using various selling techniques to turn over the profit of the store.

Burnaby, British Columbia, Canada

• Developed a gamified learning platform for students taking an introductory coding course using C++, HTML, CSS, and Node.js within an Agile framework, enhancing usability and UI efficiency.
• Led data analysis, overseeing all phases from data collection to deployment and effectively managing datasets.
• Applied Agile methodologies to software development projects, ensuring iterative progress, continuous feedback, and high-quality deliverables through effective collaboration and project management.
• Enhanced project outcomes by implementing continuous integration and delivery (CI/CD) processes, improving deployment efficiency and code quality.

Vancouver, British Columbia, Canada

• Translated user stories into system changes, leading debugging and testing efforts using Python, Java, and SQL, while adhering to best practices.
• Worked closely with cross-functional teams to customize technical systems, ensuring alignment with performance and reliability standards.
• Enhanced and optimized team workflows and performance of high-load systems through effective use of project management tools like Jira and QuickBase
• Identified and resolved performance bottlenecks, improving system efficiency and user experience.
• Built an API and technical documentations while conducted quality reviews to ensure high standards.

Burnaby, British Columbia, Canada

• Conducted extensive data analysis and A/B testing for an AWS project using Python and SQL, extracting actionable insights to improve online purchasing experiences.
• Led a team in analyzing social media data using natural language processing to categorize user demographics and personality traits, demonstrating strong analytical skills and familiarity with AI/ML concepts.
• Developed predictive models using machine learning algorithms to forecast customer trends, improving decision-making processes for strategies.
• Created interactive dashboards and visualizations using tools like Power BI, effectively communicating complex data insights to stakeholders.

Burnaby, British Columbia, Canada

- Working as a front-line associate's team at the Safeway to provide excellent customer service and ensuring that the customers leave satisfied with their Safeway experience.- Providing fast and accurate customer service in a high-pressure retail environment by ringing in purchases at cashier tills and answering customer queries regarding products and.

India

- Managed data for a small scale business, including the attendance of the employees, product's stock, utility bills, pending bills of the various customers and ensuring that the finances of the business runs smoothly.- Provided accurate and daily work reports in a fast pace and high-pressure business environment.- Analysed confidential and financial.

India

- Conducted well organized and structured classes to help every student in the class to get better understanding of the English language.- Operated according to organizational methods as well as delivered personal knowledge in the class so that the students feel confident about their pace of learning.- Helped students in enhancing their language efficiency.

India

- Helped students from 8th to 12th standard class in subjects English, Mathematics, Chemistry and Physics.- Conducted one-on-one session with each student for their thorough understanding of concepts, clarity on their questions and tips to gain score on their exams.- Helped my teachers in grading and in creating exams and assignments for the various classes.

Bachelor'S Degree, Joint Majors In Computer Science And Business Administration

Activities and Societies: • Leadership: Executive Member of Women in Computing Science • Hackathon: Stormhacks 2023, SAP Build 2023.

High School, Non-Medical, 93.6% (A)