Eugene Cheng

Eugene Cheng Email and Phone Number

Technical Writer @ Zoox @ Zoox
Eugene Cheng's Location
San Francisco Bay Area, United States, United States
Eugene Cheng's Contact Details

Eugene Cheng work email

Eugene Cheng personal email

n/a
About Eugene Cheng

Portfolio: https://eugenemccheng.github.io/

Eugene Cheng's Current Company Details
Zoox

Zoox

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Technical Writer @ Zoox
Eugene Cheng Work Experience Details
  • Zoox
    Technical Writer
    Zoox Jul 2023 - Present
    Foster City, California, Us
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  • Chargepoint
    Technical Writer
    Chargepoint Jan 2021 - Mar 2023
    Campbell, Ca, Us
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  • Tonal
    Customer Care Content Writer
    Tonal Mar 2020 - Oct 2020
    San Francisco, California, Us
    As Customer Care's first content writer, I helped the team scale by addressing knowledge gaps and implementing streamlined support workflows. Expanded the knowledge base from 17 to 72 articles and helped generate 200,000+ page views on the help center during my tenure.Other responsibilities include:- Drove cross-functional collaboration to improve customer experience through product education- Moderated Tonal's community forums through its initial launch- Provided frontline support for software and hardware troubleshooting
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  • Cognizant
    Content Writer, Google
    Cognizant May 2019 - Feb 2020
    Teaneck, New Jersey, Us
    Content writer and QA lead for Google Ads help centers. I worked with Google content strategists to manage new article/edit requests and implement client-vendor workflow improvements.
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  • Popeye Media
    Content Producer
    Popeye Media Aug 2018 - May 2019
    Los Angeles, Ca, Us
    Created multichannel sales and marketing content: long form blogs, pitch decks, video scripts, and social media posts. Also assisted with email campaigns and outreach to artists and publications.
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  • Redefining Records
    Contributing Writer
    Redefining Records May 2017 - Feb 2019
    Freelance contributor: artist profiles, interviews, and album/concert reviews.
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  • Nüsense Collective
    Content Writer
    Nüsense Collective Jun 2017 - Jun 2018
    San Diego, Ca, Us
    Assisting A&R and marketing, I wrote weekly blogs ("Track Shoutouts") and managed Nüsense's editorial calendar.
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  • Santa Barbara Independent
    Editorial Intern
    Santa Barbara Independent Apr 2017 - Sep 2017
    Santa Barbara, Ca, Us
    Wrote weekly articles for two departments: Living and Arts & Entertainment. Artist interviews, concert reviews, and human interest stories.
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Eugene Cheng Skills

Public Speaking Microsoft Office Social Media Microsoft Word Proofreading Powerpoint Creative Writing Copy Editing Online Journalism Content Management Systems Web Content Writing Writing Audio Editing Creative Nonfiction Writing Adobe Photoshop Ableton Live Logic Pro Video Editing Music Production Music Composition Music Journalism Interviewing Djing Newspaper Design Search Engine Optimization Adobe Indesign Cc Blogging Publications Google Analytics Wordpress Email Marketing Digital Media Research Seo Copywriting Copywriting Storytelling Media Relations

Eugene Cheng Education Details

  • Uc Santa Barbara
    Uc Santa Barbara
    Philosophy

Frequently Asked Questions about Eugene Cheng

What company does Eugene Cheng work for?

Eugene Cheng works for Zoox

What is Eugene Cheng's role at the current company?

Eugene Cheng's current role is Technical Writer @ Zoox.

What is Eugene Cheng's email address?

Eugene Cheng's email address is eu****@****int.com

What schools did Eugene Cheng attend?

Eugene Cheng attended Uc Santa Barbara.

What skills is Eugene Cheng known for?

Eugene Cheng has skills like Public Speaking, Microsoft Office, Social Media, Microsoft Word, Proofreading, Powerpoint, Creative Writing, Copy Editing, Online Journalism, Content Management Systems, Web Content Writing, Writing.

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