Maor Marko Email & Phone Number

Israel

• In my role as Head of Merchants Acquiring - Development and Projects management unit, I manage multiple projects simultaneously, focusing on Omni channel and digital solutions and working closely with merchants.
• Direct management of three team managers and indirect management of over 20 employees.
• Inaugurating new fields of development, establishing new work processes and procedures, including existing work methodologies and the transition to a new Agile methodology.
• Crafting a multi-million NIS annual work plan and motivating employees to implement it.
• Ensuring precise and accurate functioning of over 30 operating systems and their ongoing maintenance.
• Setting goals and success indicators for employees and managers in the field.

• As head of system analysis and project management, my responsibilities included managing a team of eight system analysts and project managers developing multiple information systems every year.I was in charge of.
• Control, characterization, and design of the right architecture to meet the needs of the business and forming professional solutions for complex projects.
• Project Schedule Development and Management.
• Guidance and professional employee development

As Information System Analyst and Project Manager, I performed analysis and management of dozens of information systems projects. As a result, I gained extensive experience analyzing business requirements and organizational needs and developing new Apps, systems, and solutions to boost efficiency and productivity.Working with a large variety of.

During my tenure as a systems analyst and project manager at Bank Leumi, I was an integral part of integrating and upgrading the bank's new CRM and IVR systems. Under my charge was converting five of the CRM modules and creating new information interfaces. The project entailed converting and installing a new version of the existing IVR tree while.

A part-time position, I was in charge of mapping out work processes in various public systems such as the Tel Aviv Municipality and Icholov Hospital. I was also assigned drafting work procedures for a new organization and constructing a new compensation plan for the Tel Aviv Municipality Engineering Division, based on process mapping the staff's existing.