Michael O'Shea Email & Phone Number

Sydney, Australia

Cost Down Revenue Up Pty Ltd ('CDRU') provides strategic sourcing services to large, complex ASX 200 and public sector organisations driving sustainable cost reduction initiatives while meeting business requirements for growth.Senior Consultant providing consulting services in Finance business process outsourcing (BPO) to assist clients undertake assessment of current activities, define proposed outsource model, complete an evaluation process to select a preferred vendor and finalise statements of work for contractual purposes.Preparing financial and other analysis to create business cases for outsourcing proposals, including current state cost budget baseline, future state costs, pricing models, scoring & selection criteria, summary presentations.Client engagements:• Downer EDI – Oct16 to current – IT Outsourcing and IT Finance cost transparency projects• Queensland Urban Utilities – Aug16 to Oct16 - ICT Cost Reduction Opportunities and Supplier Options • Virgin Australia Airlines Jan15 to Jul16 – Finance Business Process OutsourcingMajor Responsibilities Include:- Commercial analysis of costs to model current state cost baseline, budget and IT recharge options- Prepare future state cost baseline and demonstrate savings through the development of business cases- Prepare market briefing and request for proposal documents (RFP)- Collate and prepare activity analysis for the scope of outsourced and retained services- Prepare the evaluation and assessment criteria, conduct proposal reviews and vendor selection workshops- Prepare and conduct solution workshops- Prepare and conduct assessment on the business current state of readiness and recommendations for the completion of process improvement enablers to incorporate into transition plans- Finalise the scope of works and prepare statement of work for contracts

Sydney, Australia

Founding member and Director of Hopsters Co-operative Brewery Limited. Volunteer unpaid position.Currently continue involvement as the Treasurer and member of committees.Hopsters plans to be Australia's first co-operative member owned and run craft beer brewery.

Sydney, Australia

Responsibility for all aspects of financial accounting functions, including P&L close, balance sheet, management reporting, statutory accounts, variance analysis end reporting and corporate reporting (to US parent). Also responsible for back office shared service functions including payables & receivables including contract implementations for client billing. Ongoing involvement in project work with my business partners to act as SME on finance matters including accounting treatment of transactions, billing implementation and settlement processes.Prior role with First Data was as Director of Settlement Operations responsible for overseeing daily CS3 settlement activity and all aspects of credit card chargeback and debit card disputes process relating to the company's own ATM and EFTPOS network as well as providing such services for financial institutions and banking clients.

Sydney, Australia

Production of monthly Business Performance Reports (BPR) for Middle Markets, Private Banking and Third Party Distribution channels including trend and variance analysis of P&L and the balance sheet as well as sales, non-financial and statistical data. Provide commentary to highlight issues and opportunities. Presentation of the results to the business General Manager and other business finance counterparts. Incorporate forecast for the period.Production of product balance sheet performance (growth & movement) demonstrating performance to budget, forecast and market (system) growth for the BCB leadership team. Provide commentary on weekly movements.Development of the business unit’s annual plan, specifically developing the expense budget and additionally reviewing and checking the product revenue plans. Presentation of budgets to the business GMs.

Sydney, Australia

Management of 12 FTE.Ensure all equipment finance contracts are settled within daily service standard requirements.Provide training to team to ensure that contracts processed are correct and legal in accordance with legislation, Westpac credit policy, credit approvals and compliance procedures.Prepare and maintain all MIS including preparation and analysis of daily, weekly & monthly performance results for Senior Management.Initiate, develop and implement marketing campaigns.Deliver high quality Sales Support to the NSW Equipment Finance sales team (24 FTE) providing relief staff, resolution of complex business problems on their behalf and administration support. Manage support to key sales areas of Relationship managed customers and our accredited Finance brokers.In 2001/02 also had 4 sales managers as direct reports.Previously doing same role with Australian Guarantee Corporation Ltd (AGC) prior to Westpac’s sale of AGC to GE Capital.

Sydney, Australia

I was responsible for the management of a high volume consumer lending processing centre (AGC CreditLine card) and National Card Processing Centre (cards customer service). Department coverage was 7 days per week (week days to 9pm). 95 full time equivalent staff (FTE). Loan processing of applications, limit increases, authorisations, settlement and account creation. Manage call "1300" centre with volume of calls averaged 43,000 per month.Subject matter expert for new system implementation.Manage customer service branch.

Sydney, Australia

I was responsible for project & product management for the AGC CreditLine product and for providing support to Australian & New Zealand operations. Manage statement billing to the card base (over 700,000 active card holders).Project manage the design and implementation of new plastic cards, customer account statements & loan applications.Manage key supplier relationships, including pricing reviews and RFPs.Develop marketing campaign briefs & maximise marketing opportunities through the use of monthly statements (e.g. inserts, brochures, selective statement messages).Development of credit policy recommendations, credit and product training material.Identify and implement cost reduction initiatives and complete fees and charges review projects.Change management through communication of policy and processes change to functional departments.

Sydney, Australia

I was responsible for the establishment and implementation of a national credit inspection function for the credit risk review and analysis of lending portfolios.Products included leasing & commercial hire purchase, Motor Vehicle floor plan finance, cash flow lending (factoring) and equipment rental.Responsible for engaging with stakeholders, selecting samples and completing on-site reviews.Review the quality of the lending decisions and verify compliance with policy and loan conditions and covenants.Conduct inspections to check physical security and legal documents were in order and enforceable.Prepare detail and summary reports on the findings of the audit and present these to senior management.Prepare final report, grading assessment and recommendations for rectification and improvement opportunities.Follow up management action plan with business units for progress towards addressing issues identified in the audits.

Sydney, Australia

Team Manager Role in a dynamic and high volume commercial lending centre that assessed credit applications for equipment finance / lease / commercial hire purchase transactions. Key responsibilities were to manage risk through sound credit decisions and management, training and development of up to 20 staff. During this time I had discrete lending authority limits.

Sydney, Australia

I held a variety of officer, supervisor and team manager roles in the new business and wholesale departments of the NSW Dealer division. This division was responsible for new lending for motor vehicle finance for consumer and commercial purposes and also included the NSW motor vehicle floor plan finance department. I held supervisor and credit manager roles in both the bailment wholesale finance and lending departments within this division.

Sydney, Australia

Based at the Mosman, NSW branch and working within the North Sydney Area Region, I carried out a variety of Branch banking duties including ATM custodian, Number 1 Teller, Foreign currency transactions, term deposits and general ledger work.

Sydney, Australia

Tennis Valley, now known as Tennis Cove. Being a keen tennis player I worked as a tennis coach for an initial period following completion of my HSC. I had also been working for Tennis Valley part time during later high school years.I conducted a complete range of coaching classes including private lessons for adults & children, group classes for adults & children, holiday tennis camps for children. I was also responsible for the supervision of the centres, midweek tennis competitions, bookings for court hire and collection of payment for all services.

Bcomm, Accounting & Law

Accounting Major Law Sub Major

Certificate, Advanced Management

Advanced Certificate in Management

Nsw Hsc