Mapule Mokhele Email & Phone Number

Nelspruit Area, South Africa

Duties and Responsibilities:• To advice clients plan for their short- and long-term financial goals in the following market segments via a team of professionally accredited and passionate individuals• Employed individuals• Business assurance, catering for the needs of business professionals• Professionals (employed or self-employed)• Affluent market- Glacier• High net worth market• Establish and maintain a client base (This requires a process to consider several… Show more Duties and Responsibilities:• To advice clients plan for their short- and long-term financial goals in the following market segments via a team of professionally accredited and passionate individuals• Employed individuals• Business assurance, catering for the needs of business professionals• Professionals (employed or self-employed)• Affluent market- Glacier• High net worth market• Establish and maintain a client base (This requires a process to consider several needs including tax, health planning, capital needed in the event of disability, death or dread needs, estate planning, business assurance needs) Show less

Johannesburg Area, South Africa

Duties and Responsibilities:• Liaising with store Managers prior to visiting the store to prepare the Merchandisers to assist upon arrival.• Work with Merchandisers to physically check for the products that has defaults on the shelves and storeroom.• Collect and pay for the faulty products.• Log the information on the App• Deliver the products at the warehouse• Book appointments with the Principals of the schools on the given schedule.• Attend and do presentation… Show more Duties and Responsibilities:• Liaising with store Managers prior to visiting the store to prepare the Merchandisers to assist upon arrival.• Work with Merchandisers to physically check for the products that has defaults on the shelves and storeroom.• Collect and pay for the faulty products.• Log the information on the App• Deliver the products at the warehouse• Book appointments with the Principals of the schools on the given schedule.• Attend and do presentation to the Educators Marketing the product. Show less

Johannesburg Area, South Africa

Duties and Responsibilities: • Action the correspondence ITC Queries, Rescission Queries.• Managing Vendors by giving targets and ensuring that they are met.• Put non-performing vendors under performance management.• Load accounts for vendors on Law system.• Update customer information received from clients.• Data capturing of files and update lotus notes on Metro filing.• Ordering of stationary and required documentation.• Updating staff information on SAP… Show more Duties and Responsibilities: • Action the correspondence ITC Queries, Rescission Queries.• Managing Vendors by giving targets and ensuring that they are met.• Put non-performing vendors under performance management.• Load accounts for vendors on Law system.• Update customer information received from clients.• Data capturing of files and update lotus notes on Metro filing.• Ordering of stationary and required documentation.• Updating staff information on SAP (leave and sick leave data).• Compiling of accounts for interest to be ceased.• Making use of internal/ external tracing.• Deal with Ombudsman and Hello Peter queries by applying legal processes.• Prepare and sign letters to be sent to clients.VALUE ADDEDSecondment Role (Team Leader)July 2015 to October 2015 Show less

Johannesburg Area, South Africa

Duties and Responsibilities: • Dealing with high balance portfolio.• Capture concise details of information required.• Call clients with delinquent accounts.• Deal with defended matters by liaising with company attorneys.• Maintaining high ethical standards to prevent market abuse following up on broken promises.• Provide efficient and excellent quality service to customers.

Johannesburg Area, South Africa

Duties and Responsibilities: • To reactivate and maximize collections on all bad debt written off accounts and meet monthly target as indicated.• Call clients on the predictive dialer via Devox system, to optimally collect on all accounts allocated.• Collect within the set monthly target.• To ensure that the relevant work states on CACS are being attended to on daily basis and also ensure turnaround times are adhered to.• Apply collections strategy and associated… Show more Duties and Responsibilities: • To reactivate and maximize collections on all bad debt written off accounts and meet monthly target as indicated.• Call clients on the predictive dialer via Devox system, to optimally collect on all accounts allocated.• Collect within the set monthly target.• To ensure that the relevant work states on CACS are being attended to on daily basis and also ensure turnaround times are adhered to.• Apply collections strategy and associated actions on all accounts that form part of the portfolio.Reason for Leaving: Internal PromotionACHIEVEMENTS• Consistently Exceeding Targets• Top collector Awards• Best team player and customer service awards• Head of events committee• Best Negotiation skills awards Show less

Certificate, Events Management, Certificate

Metallurgical Engineering

High School/Secondary Diplomas And Certificates, 12