Product Support Specialist
Current
Mar 2024 - Present
AeroLeads people directory · profile
Mandilakhe Mapuma Email & Phone Number
MultiChoice Group Consultant | Award-Winning Collaborative Problem Solver
at
MultiChoice Group
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
MultiChoice Group Consultant | Award-Winning Collaborative Problem Solver
Location
City of Johannesburg, Gauteng, South Africa
Company size
Who is Mandilakhe Mapuma? Overview
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Quick answer
Mandilakhe Mapuma is listed as MultiChoice Group Consultant | Award-Winning Collaborative Problem Solver at MultiChoice Group, a with 9260 employees, based in City of Johannesburg, Gauteng, South Africa. AeroLeads shows a matched LinkedIn profile for Mandilakhe Mapuma.
Mandilakhe Mapuma previously worked as Product Support Specialist at Multichoice Group and DStv Fibre Support Specialist at Multichoice Group. Mandilakhe Mapuma holds Bachelor'S Degree, Communication And Media Studies from Nelson Mandela University.
Company email context
Email format at MultiChoice Group
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MultiChoice Group
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Profile bio
About Mandilakhe Mapuma
With a BA in Media, Communication, and Culture from Nelson Mandela University, I have a passion for the world of media and a drive to excel in it. I have acquired various skills in communication, collaborative problem-solving, and adaptation, which have enabled me to thrive in a dynamic and fast-paced environment.As an Omni-Channel Relationship Consultant at MultiChoice Group, I have the responsibility of being multi-functional within our various client-facing business facets. I attend to client queries on Facebook and Twitter, upsell and cross-sell products, and assist as a Specialist Product Support. Thanks to my contribution to the business' impeccable performance, I was awarded the "Consultant of the Year 2022".
Current workplace
Mandilakhe Mapuma's current company
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Multichoice Group
4 roles
Mandilakhe Mapuma work experience
A career timeline built from the work history available for this profile.
Dstv Fibre Support Specialist
Current
Jan 2024 - Present
Omni-Channel Realtionship Consultant
As an Omni-Relationship Consultant, I have the responsibility of being multi-functional within our various client-facing business facets. My duties are predominantly spent on social media platforms, which allow immediate access to feedback and to trends, to timeously tend to clients.The key responsibilities include attending to client queries on Facebook and Twitter. In addition to this, I also upsell and cross-sell products. Excelling in this role has opened doors for me to assist as a Specialist Product Support. Furthermore, I was presented with an award for “Consultant of the Year 2022” for my contribution to the business’ impeccable performance.
Jun 2022 - Jan 2024
Digital Consulting Specialist
This role is the bridge between client and business and involves assisting clients on social media platforms. This position landed me in a highly dynamic and fast-paced environment, which demands adapting to the continuously developing digital landscape, in which I have learnt to thrive.
Oct 2020 - Jan 2022
Team & coworkers
Colleagues at MultiChoice Group
Other employees you can reach at multichoice.com. View company contacts for 9260 employees →
OS
Ogochukwu S. Uzoma
Colleague at Multichoice GroupLagos State, Nigeria
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WC
Winifred Chidinma
Colleague at Multichoice GroupPort Harcourt, Rivers State, Nigeria
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RJ
Rohayn Jonkers
Colleague at Multichoice GroupSouth Africa
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EK
Elizabeth Kahindi
Colleague at Multichoice GroupKenya
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EG
Elias Gwenzi
Colleague at Multichoice GroupCity Of Johannesburg, Gauteng, South Africa
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AS
Ayera Simon Massimo
Colleague at Multichoice GroupKawaala Central, Central Region, Uganda
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FK
Fredrick Kyaloechi
Colleague at Multichoice GroupDar Es-Salaam, Dar Es Salaam, Tanzania, United Republic Of
View →
KP
Kagiso Podile
Colleague at Multichoice GroupJohannesburg Metropolitan Area, South Africa
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EA
Elizabeth Aturinde
Colleague at Multichoice GroupKampala, Central Region, Uganda
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NT
Nthabiseng Thabethe
Colleague at Multichoice GroupCity Of Johannesburg, Gauteng, South Africa
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Ogochukwu S. Uzoma
Colleague at Multichoice GroupLagos State, Nigeria
View →
WC
Winifred Chidinma
Colleague at Multichoice GroupPort Harcourt, Rivers State, Nigeria
View →
RJ
Rohayn Jonkers
Colleague at Multichoice GroupSouth Africa
View →
EK
Elizabeth Kahindi
Colleague at Multichoice GroupKenya
View →
EG
Elias Gwenzi
Colleague at Multichoice GroupCity Of Johannesburg, Gauteng, South Africa
View →
AS
Ayera Simon Massimo
Colleague at Multichoice GroupKawaala Central, Central Region, Uganda
View →
FK
Fredrick Kyaloechi
Colleague at Multichoice GroupDar Es-Salaam, Dar Es Salaam, Tanzania, United Republic Of
View →
KP
Kagiso Podile
Colleague at Multichoice GroupJohannesburg Metropolitan Area, South Africa
View →
EA
Elizabeth Aturinde
Colleague at Multichoice GroupKampala, Central Region, Uganda
View →
NT
Nthabiseng Thabethe
Colleague at Multichoice GroupCity Of Johannesburg, Gauteng, South Africa
View →
4 education records
Mandilakhe Mapuma education
Bachelor'S Degree, Communication And Media Studies
Artist Management For The Music Business
Udemy Business
National Senior Certificate/Matric
Brylin Independent Learning Centre
120 Hour Tefl Certificate, Teaching English As A Second Or Foreign Language/Esl Language Instructor
Teach Tefl
FAQ
Frequently asked questions about Mandilakhe Mapuma
Quick answers generated from the profile data available on this page.
What company does Mandilakhe Mapuma work for?
Mandilakhe Mapuma works for MultiChoice Group.
What is Mandilakhe Mapuma's role at MultiChoice Group?
Mandilakhe Mapuma is listed as MultiChoice Group Consultant | Award-Winning Collaborative Problem Solver at MultiChoice Group.
Where is Mandilakhe Mapuma based?
Mandilakhe Mapuma is based in City of Johannesburg, Gauteng, South Africa while working with MultiChoice Group.
What companies has Mandilakhe Mapuma worked for?
Mandilakhe Mapuma has worked for Multichoice Group.
Who are Mandilakhe Mapuma's colleagues at MultiChoice Group?
Mandilakhe Mapuma's colleagues at MultiChoice Group include Ogochukwu S. Uzoma, Winifred Chidinma, Rohayn Jonkers, Elizabeth Kahindi, and Elias Gwenzi.
How can I contact Mandilakhe Mapuma?
You can use AeroLeads to view verified contact signals for Mandilakhe Mapuma at MultiChoice Group, including work email, phone, and LinkedIn data when available.
What schools did Mandilakhe Mapuma attend?
Mandilakhe Mapuma holds Bachelor'S Degree, Communication And Media Studies from Nelson Mandela University.
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