Managing the overall Quality of the Xpedeon Product

# Led quality and test management efforts for the VIEW (Victoria Infringement and Enforcement Warrants) Project for the ‘State of Victoria’, a traffic department of the ‘State of Melbourne’, Australia, a Government project.# Managed a team of 25+ Test Analysts, Senior Test Analysts, and Automation Testers, achieved a 98% on-time project delivery rate, and 95% Customer satisfaction score, improved team productivity by 30%, and reduced the defect rates by 25% through targeted training and process improvements.# Implemented Automation strategy, reduced manual testing efforts by 40%, and increased the Test Coverage.# Managed and coordinated work between different SCRUM teams (stakeholders) and maintained the relationship with the Customer for the daily project status reports, change control management, timelines, and deliverables. Increased Customer satisfaction by reducing the UAT and Hypercare Defects rates by less than 5%.# Managed performance testing, defect management (ADO), resource planning, test estimation, KPIs and QA Matrices, Risk Assessments, and status reporting.

# Preparation of QA, Release and Resource plans, QA Estimation, Pre and Post production deployment plan and post release activities, leads the QA team and carried out the execution of test cases of new features, user stories, client issue and deliverables sprints wise in Agile environments. # Setup the SCRUM teams and organized the daily and weekly scrum meetings, updates to product management and product owner with overall status of the testing activities and releases. #Configuration of Linux VMs, deployment of builds, database installation and upgrades, and third-party setup. #Execution of Automation Regression suits, smoke, sanity and automation creation of new features and user stories. #Execution of Performance and RAS testing, Manual Regression, 21CFR part11 Testing, 508 Compliance and Accessibility Testing, UAT, Security Testing and Cloud Testing. # API Testing, Integration testing with third party setups and upgrade testing (applications as well as database). # Complete Review of product Documentation, feature documents, readmes, installation documents and helps. # Preparation of Release Matrices, QA Sign off, DevQA, ProdQA deployments and post deployment testing # QA Audits - test plan execution reports, Automation execution reports, defects triage and deferral reports etc. # Multitenant QA and Multitenant Production deployments and testing, and post deployment support. # Post Release- Analysis of work done, experience sharing session, lesson learned session and retrospective meetings # Identified the training requirement for QA team, managed and organized the training and look after the overall development of QA team.