Telephone support and troubleshooting of technical IT infrastructure.Administration of dedicated and virtual Windows servers.Error analysis and remedy.Support of server applications and services, such as Plesk, IIS, RDP.Close cooperation with the 2nd-level support for technical inquiries.Daily backing up of systems, especially Daisy co-location customers.Keeping track of all Asset Management systems, for both Dedicated Customers as well as the Internal Systems Platforms.

- Monitor, diagnose, and resolve complex network and computer system issues- Manage and administer servers, networks, and applications such as DNS, FTP, and Web- Maintain internal network structure of a data center by managing routers and keeping them running- Install, configure, and maintain switches, servers, firewalls, and hard drives- Troubleshoot network systems to identify and fix performance issues- Provide solutions to complex problems on the integration of various technologies- Design plans as well as lead initiatives for the optimization and restructuring of network architecture- Maintain an up-to-date knowledge of network administration and firmware integration- Monitor the environmental conditions of a data center to ensure they are optimum for servers, routers, and other devices- Perform system repairs and update software/operating systems

Managing all IT projects in the companyConsulting the project prioritiesMonitoring the work flow

Responsible for all aspects of networks administration including servers, desktop systems and communication of hardware/software.Support and implement hardware, software and remote access network technologies to support call center along with web application management and administration.Assisting in the planning for and provides recommendations for hardware and software upgrades that include data backup and security.To communicate with web hosting and designing the company's website.Installation/maintenance of Sage 50 Account, daily backup and maintain the company/customer records.

Issuing Transfer letters to Foreign Scholars through State Bank of Pakistan.Issuing letter of Development/Recurring Grants released to Universities.Issuing Transfer letters to Universities & HEC Projects.Coordinate and manage Department’s Corresponding files.

Planning, designing and installing LAN/WAN. IOS image files, configuration files to interrogate the Router. Configure Routing and Routed Protocols. Be able to configure and apply Sub netting techniques to a multiple topology. Compute and use VLSM techniques to design effective and efficient IP addressing. Configure and administer routing between VLANs on Cisco switches (Series: 2900/2950). Configure and administer Routers (Series: 2500/2520/2600/2621). Describe the concepts of Network Management and explain how Network Management tools are utilized on a Modern Network.