Mar Flores Email and Phone Number

My role is multifaceted and dynamic. I co-manage the merchandise line, ensuring smooth operations, and collaborate closely with fellow leaders on strategic decision-making. My responsibilities include defining the strategic direction of our merchandise offerings. I make critical decisions that shape our brand's identity and balance corporate strategy with creative direction. This effectively steers the direction of our merchandise line. My role amalgamates management with creativity, fueling our brand's success.

As a freelancer, I leverage my passion for design and holistic health to create immersive, customized experiences for clients in the hospitality industry. My portfolio encompasses a broad range of projects, including boutique hotels, wellness and lifestyle concepts, and plant-based restaurant projects. My role often involves wearing multiple hats - as a Creative Director, Illustrator, and Product Designer.My expertise ranges from guiding projects from conception to fruition, creating compelling illustrations, sourcing unique decor elements, developing engaging websites, driving the successful execution of projects through creative assistance, curating engaging content for social media platforms, crafting aesthetically pleasing products, and managing relationships with suppliers and vendors.Being a freelancer allows me the flexibility to engage in varied and diverse projects, giving me the opportunity to continually expand my skills and experience.

Mexican Graphic Designer based in Paris. Experienced in boutique hotels and restaurants providing creative solutions to achieve and improve company goals through conceptual projects.Triggered by experience designing and aesthetics by means of visual content. Advice and assistance in art direction such as branding, logotypes, furniture, decoration and props for your project. As an extra service, offering Music Curation landing customer experience based on your concept. Currently involved in diverse projects at Tulum, L.A. London and Portugal.

- Designing graphics for General Operation, Brand Book and Events.- Assisting / supervising daily operation- Developing layout for decoration in rooms and round the hotel.- Following up creative projects such as furniture, fabrics, etc with several departments.- Creating new products- Improving and always looking for providers aligned to Sanará’s standards

- Standarize esthetic & service amenities for the guests.- Quality control of inhouse services and rooms.- Quality control of external services for guests.- Assisting with guests needs and greeting them. - Managing complains giving creative and win-win solutions. - Costing services as Tours, Special Requests, Romantic Dinners. - Designing visual graphics for rooms.- Sales work always giving priority of in-house services. - Attending and giving customized service to the VIPS & Owners.- Coordinating Wedding Proposals. - Significantly improve communication between departments.- Increased customer satisfaction rate.- Directed the creation and implementation of new operational plans.- Planned, supervised and coordinated daily activity for guest needs , substitution managing logistics for operation in Management team’s days off.- Review customer feedback and suggest ways to improve the processes & customer service levels.- Provide and advise strategies to reduce printing expenses.