- Lead end-to-end bid process, from pre-qualification to proposal development and post-submission activities, implementing winning strategies for competitive bids by leveraging industry insights and company strengths.- Develop compelling, accurate, and tailored bid responses that align with client requirements and company capabilities.- Collaborate cross-functionally with sales, operations, finance, and legal teams to craft the best solution offerings.- Identify and mitigate potential risks in bids, ensuring compliance and financial viability.- Conduct post-bid analysis to continuously improve future proposals and processes.- Analyze client operations to identify opportunities for process improvements and cost savings through customized logistics solutions.- Recommend and integrate technology solutions, such as automation and tracking systems, to enhance service delivery and client satisfaction.- Conduct feasibility studies and prepare detailed solution proposals, including cost-benefit analysis and implementation timelines.- Customer Excellence Project Management and implementation in Spain: Led a comprehensive customer excellence program based on KPIs for over 20 customers and sites, aimed at creating a proactive culture of customer excellence.- Monitor KPIs to assess the success of customer excellence initiatives and make necessary adjustments.

- Customer Excellence Program Implementation: Led the successful implementation of a Customer Excellence program, ensuring alignment with company goals and customer needs in Spanish-speaking markets.- Bid Development and Sales Pitches: Developed compelling bids and sales pitches that effectively showcased our unique value proposition to prospective clients, contributing to business expansion and revenue growth.- Bid Management for National and International Opportunities: Managed the end-to-end bid process for international opportunities, from opportunity identification to contract negotiation and closure, resulting in successful partnerships and increased market presence.- Operational Efficiency Improvements: Analyzed operational processes and implemented efficiency improvements, resulting in cost savings and enhanced productivity, while maintaining quality standards.- Agile Strategies Implementation: Implemented Agile strategies to enhance team performance and productivity, fostering a culture of innovation and continuous improvement.- Market Research and Analysis: Conducted comprehensive market research and analysis to identify opportunities for business expansion and competitive positioning, informing strategic decision-making and growth initiatives.- Cross-Functional Collaboration: Collaborated with cross-functional and international teams to align strategies with organizational goals, driving sustainable growth and maximizing operational efficiency.- Collaborative Work Environment: Cultivated a positive work environment that promoted collaboration, innovation, and professional development, leading to increased team engagement and retention.

- Support the implementation of the communication plan – including external and internal communications - Support the internal communications strategy deployment - Collaboration in the development of content (texts, videos, photos) in close collaboration with the corporate team, to be circulated through different channels - Ensuring the usage of brand guidelines throughout the business and materials - Support the participation in events, exhibitions, and roundtables; ensure follow-up after participation - Support with the organization of owned events (digital and/or physical events) - Coordinate the implementation of pan-European campaigns for employee engagement (translations, local leadership buy-in, circulation, etc.) - Coordinate the creation and proper usage of a communication ambassador national network on all sites in Spain. - Development of the first innovation newsletter for the business in the Iberia Region - Video editing, graphic design, and material creation within branding guidelines to support campaigns and events - Support business development through marketing and sales materials