Worked as an Assistant Manager for a third-party company called Highway.Main responsibilities included managing a team of 30 people, maintaining an assertive communication with the team members and leaders, working directly with the COO to ensure the processes are accurate and being followed properly, verification of the carriers' Certificates of Insurance, checking mistakes and giving feedback to the team members, updating Carrier's information, connecting carriers with the Highway… Show more Worked as an Assistant Manager for a third-party company called Highway.Main responsibilities included managing a team of 30 people, maintaining an assertive communication with the team members and leaders, working directly with the COO to ensure the processes are accurate and being followed properly, verification of the carriers' Certificates of Insurance, checking mistakes and giving feedback to the team members, updating Carrier's information, connecting carriers with the Highway system to find loads and brokers to work with. Show less

Worked as a Logistics Coordinator for a third-party company called Highway.Main responsibilities included verification of Certificates of Insurance, updating Carrier's information, connecting carriers with the Highway system to find loads and brokers to work with.

Viva is a venture-backed startup created by a team from Harvard, Stanford, and Google. We build a cross-language communication platform designed to serve freelancers and remote teams around the world. - Served as one of Viva’s first community managers, responsible for growing and organizing a community of 150,000+ professionals in 21 countries across Latin America. - Led our email outreach efforts, including drafting and customer acquisition, to reach over 10,000 freelancers.-… Show more Viva is a venture-backed startup created by a team from Harvard, Stanford, and Google. We build a cross-language communication platform designed to serve freelancers and remote teams around the world. - Served as one of Viva’s first community managers, responsible for growing and organizing a community of 150,000+ professionals in 21 countries across Latin America. - Led our email outreach efforts, including drafting and customer acquisition, to reach over 10,000 freelancers.- Led our Spanish sales & business initiative, working directly with Viva’s COO to acquire partnerships and clients in Latin America.- Led our Spanish product exploration efforts, testing and validating new product ideas with our community partners.- Led our content creation and marketing initiatives across LinkedIn, TikTok, and Instagram, growing a Social Media community of almost 1,000 users. Show less

Poledanzarte is a preeminent dance academy and aerial sports studio in Colombia with over 22,000 followers and 1,000+ students annually.- Organized and managed activities for Poledanzarte’s community such as our prime event of the year, the Poledanzarte Winter Performance.

Teleperformance builds the omnichannel customer experiences for many of the world’s biggest brands across 170+ countries.- Served as one of Teleperformance’s Spanish bilingual agents and managed the United States & Canada customer experience for Vivint Smart Home, a leading security hardware brand.- Ranked as one of the company’s leading representatives, achieving 4.8 / 5.0 in satisfaction with 5000+ customers (compared to company average of 4.1 / 5.0).- Saved over $80,000 per… Show more Teleperformance builds the omnichannel customer experiences for many of the world’s biggest brands across 170+ countries.- Served as one of Teleperformance’s Spanish bilingual agents and managed the United States & Canada customer experience for Vivint Smart Home, a leading security hardware brand.- Ranked as one of the company’s leading representatives, achieving 4.8 / 5.0 in satisfaction with 5000+ customers (compared to company average of 4.1 / 5.0).- Saved over $80,000 per month in revenue for Vivint. Show less