Mara Balcombe Email & Phone Number

London, Gb

London, England, United Kingdom

London, United Kingdom

London, Greater London, United Kingdom

Temp work in different fields. • Adapting to different administrative roles within London, needing to be available at short notice. • Working with different computer systems, within manufacturing and sales. • Organising shipments and logistics for goods and services. Invoicing using company system.• Creating documents using Excel and Word when needed for companies.• Answering phones and sending internal emails. • Helping with financial and stock audits.

London, United Kingdom

• Working for a busy and demanding Consultant in both his academic and private clinics.• Point of contact for patients, like HNWI and VIPs, and academic clients both by phone and email. Acting as a gatekeeper for all communication.• Meet and greet with academic clients and making sure needs are all meet on the day.• Organising patients’ treatments and creating rapport for repeat business.• Creating documents and letters for academic and patient notes.• Managing multiple diaries, including Academic, Private Practice and Personal.• Organising diary and making sure the online calendar is up to date with plans and meetings are confirmed.• Booking venues for meeting and taking minutes of these meetings.• Booking restaurants for meetings and social events.• Helping with conferences as a meet and greet and creating documents to records statistics of conference data.• Creating travel itineraries for academic travel and lectures.• Making sure supplies are up to date and liaising with supply companies for ordering.• Invoicing for both private practice and academic work. Chasing payment and liaising the with the debt collection agency when needed. Used QuickBooks to reconcile accounts.

National Hospital For Neurology And Neurosurgery, London, United Kingdom

• Communicating with queries from both patients and other medical colleagues via telephone or email.• Organising meetings for the team and taking minutes of these meetings.

University College Hospital, London, United Kingdom

• Working as the first point of call with patients booking MRI scans and arranging calendar for different departments. • Organising meetings with multiple departments throughout the hospital, creating the agendas and taking the minutes.• Seconded to a post in the research imaging department. Created a position which was to organise the research MRI booking.• Used Microsoft Excel to create a way of showing where and when funding was received as well as where funding was being spent in the research department.• Created templates for recording statistics for improving the running of a department in the hospital.

London, United Kingdom

• Medical Records at Great Ormond Street Hospital. I was responsible for organising and pulling the files for clinics and making sure that all the files were in the right place.

London, United Kingdom

• Respond to all queries and requests for assistance from patients, doctors and other visitors.• Obtain all of the necessary documentation for the registration of new patients• Liaising with different companies within the building for a coherent workplace• Opening and distributing mail

London, United Kingdom

• Running a small team when the manager was away. • Updating the Doctor’s details and making sure their schedules were correct in the diary system. • Dealing with demanding clientele from an international law firm, including their complaints and queries.

Perth, Australia

• Assistant practice manager for a small business. Tasks included sending the batch reports to Medicare and totalling the banking reports of the previous day’s earnings• Checking the days total with patients that paid for their appointments.

Accountancy/Taxation Professional Level 7 Apprenticeship, Accounting

Studying for CIMA qualification

Diploma, Medical Administrative/Executive Assistant And Medical Secretary

AMSPAR equivalent course with touch typing speed of 40 wpm

Bachelor Of Arts (B.A.), Drama And Dramatics/Theatre Arts, General

Completed with a minor in Psychology