Mara Cole, Csm, Cspo Email & Phone Number

Arlington, Virginia, United States

Optimizing MOWA online presence, improving SEO and web analytics, and creating user-friendly digital experiences. Supports the impactful work of Meals on Wheels by driving engagement, supporting key campaigns and initiatives, and ensuring that both public and member websites provide valuable resources to our audiences.

Conway, Arkansas

Web Designer and Strategist at CloudZen Designs, specializing in empowering small businesses, non-profits, and individuals to establish a compelling online presence. Expertise includes web design, strategic SEO implementation, and digital marketing techniques to elevate brands and enhance online visibility. Additionally, launched Zensta Sites, a venture affiliated with CloudZen Designs, offering ready-to-use websites tailored specifically for small businesses. This endeavor streamlines the process of establishing an online presence, providing efficient and effective solutions for local businesses aiming to thrive in the digital landscape.

Washington, District Of Columbia, United States

Tracked and managed project timelines, scope, and budget while overseeing and strengthening client relationships for a diverse portfolio of 30+ clients within the non-profit sector. Oversaw projects ranging from website redesigns and rebranding initiatives to ongoing retainers and comprehensive web support services.Took the lead in facilitating project kickoffs, conducting training sessions, delivering impactful demos, and providing comprehensive reporting. Acting as a pivotal liaison between clients and our internal design and development teams, ensured clear communication channels, alignment of objectives, and successful project outcomes.

Washington, District Of Columbia, United States

Collaborated with non-profit organizations on website redesigns and rebranding projects. Working alongside internal teams and other project managers, ensured seamless communication and progress tracking. Defined clear deliverables for clients by gathering requirements and creating documentation. Drove the optimization of internal project management processes, utilizing tools such as Clickup, Asana, BugHerd, Teamwork, and Basecamp.

Little Rock Metropolitan Area

Introduced and integrated Scrum methodology to help cross-functionality for internal and external teams. Led and developed efficient processes on projects for improvements on telecommunication e-commerce sites using tools such as Azure Dev Ops, Miro, and Microsoft Teams for task updates, communications, and project efficiency.

Little Rock, Arkansas Area

Contributed to project planning, identifying, and prioritizing all deliverables to help convert digital brand strategies into innovative action plans to achieve marketing growth opportunities. Used tools such as Siteimprove, Clicktale, HotJar, Google Analytics, and Search Console to monitor KPIs.

Little Rock, Arkansas Area

Updated and maintained content on multiple company websites in the telecommunications field. Additionally, analyzed web traffic and customer behavior to increase sales from prospects and existing customers. Worked with platforms such as JIRA, Confluence, Kentico CMS, Sitefinity, and Marketo.

Little Rock, Arkansas Area

Created and maintained dashboards and visualizations to serve both internal and external clients for reports on analytical changes within the company’s data showing phone call transparency and in-network call control solutions. Efficiently researched, reported, and updated data by pulling queries from SQL Server and MySQL as well as displaying reports with tools such as Tableau, Power BI, and web-based dashboards.

Conway, Arkansas

Analyzed data to identify errors within the company’s records and produced standardized reports to help manage the quality of online information to users. Updated the company's WordPress site by connecting and utilizing data from internal data warehouses using SQL Server, MySQL, and PHP.

Conway, Ar

Improved quality of data sent to clients by updating and querying information with databases such as Oracle and SQL.

Assisted students to help identify and correct issues in their writing such as focus, development, and organization. Additionally, helped ESL (English as a second language) students strengthen their English reading and speaking skills.