Mara Addison Email & Phone Number

Pittsburgh, PA

Pittsburgh, Pennsylvania, United States

Functioned as departmental Subject Matter Expert (SME) in all matters regarding master service agreements, statements of work, and change orders, including regulatory requirements, service level metrics, performance guarantees and penalties, termination language, program coverage, and consistency and accuracy of language. Program Development… Built program.

Greater Pittsburgh Area

Provide contractual, compliance, and regulatory oversight to third-party subcontractors for to Delaware Medicaid Highmark Health Options members, including negotiations, contract development and renewal, and end-to-end process facilitation and coordination, documenting vendor compliance with key contract terms and requirements. Process Development… Build.

Greater New York City Area

Create detailed, high-caliber resumes, cover letters, and LinkedIn profiles for entry-, intermediate-, and executive-level job seekers, highlighting clients to potential employers. Craft material customized by industry, career level, and years of experience, tailored to specific qualifications, skills, and strengths. Identify keywords and phrasing.

Greater Pittsburgh Area

Partner with operational areas to implement regulations and ensure continued compliance to rules, policies, and procedures of governmental, contractual, and corporate entities in distribution of pharmaceuticals and durable medical equipment to Medicare and Medicaid Health Plan members. Interpret Medicare guidelines and utilize expert operational and.

Greater Pittsburgh Area

Obtain, organize, and maintain documentation gathered from various areas in preparation for Centers for Medicare and Medicaid Services (CMS) audits. Oversee development, approval, production, and dissemination of accurate and effective state program and Medicare-focused marketing collateral. Ensure member-facing materials and marketing collateral meet CMS.

Pittsburgh, PA

Provided expert-level editing, writing, and proofreading as related to document publication process for technical, scientific, medical, and general Health Plan (HP) marketing pieces, both print and online, for all Lines of Business (LOBs) and external partners. Evaluated and assessed significant variety of materials, control workflow, and provide feedback.

Greater Pittsburgh Area

Wrote training manuals for all LOBs, set compliance guidelines, developed standard member response language and departmental policies in line with regulations, and trained subsequent editors and management staff in letter and system review. Successfully managed threefold increase of workload while accepting additional duties over 12 months..Regulatory.

Macon, Georgia Area & Greater Pittsburgh Area

• Delivered expert-level writing services for clients of world-class ISO 9001-certified company. Provided project quality assurance to ensure consistency and correctness, with eye toward quality compliant.
• ISO 9001:2008 Quality Training, CareerPro Global
• Advanced Military Transition & Federal Resume Writing Course, CareerPro Global, Inc.
• Master Federal Career Coach, CareerPro Global, Inc.
• Master Military Resume Writer, CareerPro Global, Inc.
• Advanced Social Marketing Certification, e-Marketing Association

Greater Pittsburgh Area

Directed operations, sales, and customer service for $5M book publishing company, reinvigorating company with low morale and near-bankruptcy with new sales initiatives, advertising, book marketing, project management models, and core products. Managed $350K in monthly expenditures, including completion of book production projects and new promotional.

Greater Pittsburgh Area

Provided executive leadership for broad scope of operations and administrative management, projects and programs, administrative, and Human Resources (HR) initiatives. Supervised teams of up to 22 personnel. Trained and mentored staff in various operations, service, and administrative areas, including different stages of book production, promotion, and.