Marada Chau Email & Phone Number

Washinton DC Metro

Chevy Chase, Maryland, United States

Senior Position: I was responsible for developing relationships with external agencies in order to manage and oversee a number of concurrent tours and events. In addition to directly supervising a team, my efforts led to the creation of partnerships with music programs, gaming conventions, and other types of events, which in turn helped the company grow.

Chevy Chase, Maryland

Chevy Chase, Maryland

Responsible for managing multiple affiliate and paid search campaigns, ensuring multi-million dollar campaign costs are kept within projected parameters while submitting monthly forecasts. Work included compiling and delivering reports detailing campaign performance across multiple campaigns to upper management. Continued to identify new opportunities by.

Chevy Chase, Maryland

Chevy Chase, Maryland

Managed team request for equipment procurement, promotional product purchases, and regional event approvals. Coordinated with third party vendor to ensure data and lead collection were properly uploaded to the database and pull data to be review by internal teams. Reviewed and approved creative requests.

Chevy Chase, MD

Washington D.C. Metro Area

• Inspect and assess vehicle damage ranging from minor fender-benders to extensive damage including total losses
• Estimate the cost of vehicle repairs, explain equitable settlements, and issuing payments
• Negotiate directly with body shops for repairs and replacements of parts and labor hours

Greater Grand Rapids, Michigan Area

• Investigated and conducted liability determination by obtaining statements, photos, and setting up field appointments when necessary by communicating and setting up appropriate expectations with clients
• Offered settlement determinations, set up repairs, and practiced negotiation techniques to effectively and efficiently expedite the claims process for all parties involved
• Worked directly with clients, attorneys, and medical providers, to address referrals with issues and concerns with coverages, repairs, and injuries

Greater Grand Rapids, Michigan Area

• Amended, clarified, and resolved automobile insurance related questions from internal and external consumers
• Reviewed discrepancies and concerns of customers regarding billing, policy changes, and limits of coverages
• Strengthened company profits by retaining customers through thorough research of policies to provide the most cost effective and broadest coverage that fits consumer needs

Greater Grand Rapids, Michigan Area

• Worked within the Grand Rapids Public School systems to coordinate, engage, and educate students and mentors through reading and literacy initiatives developed by the Schools of Hope program
• Co-supervised and facilitated 40+ students with In-School tutoring and After-School programs targeted at improving reading and literacy scores of 1st-3rd graders
• Recruited volunteers through local businesses, colleges, and community organizations to participate in mentoring programs through various techniques including social media outputs, events, and presentations
• Collaborated with other non-profit agencies to develop and implement community service opportunities

Community Service Learning Center

• Maintained organization of a busy office environment through clerical functions and utilizing the Microsoft Suite
• Conducted briefings with 50+ students to match students and groups with community organizations and events
• Developed outreach strategies to promote on-going volunteer opportunities to the campus community

Office Of Student Life

• Facilitated student leadership development programs using the Social Change Model of Leadership Development guide that included a 5-week first year leadership program and an Inclusion and Diversity seminar
• Partnered with local agencies to create events that provided service learning opportunities to students while promoting personal growth as an active citizen within their community
• Coordinated programs focused on developing community service opportunities including Make a Difference Day and Community Outreach Week

Living Center

• Worked with 400+ first year students with direct responsibility for 60 residents
• Created a comfortable environment and fostered a sense of community to incoming freshmen
• Designed advertisements and bulletin boards to keep residents aware of upcoming events and programs
• Provided with training in the areas of crises management, community building and program development
• Created and prepared various social and educational programs and campus-wide events

Bachelor Of Arts; 2011, Liberal Studies

Activities and Societies: Office of Housing and Residence Life, Office of Student Life, Executive Board of Alternative BreaksHONORS AND.

Non Degree Seeking, Business

Macro Economics, Accounting I & II, Speech, Marketing Principles, and Business Law