Mara Fan

Mara Fan Email and Phone Number

Director of Human Resources at Intercontinental Shanghai Wonderland @ Intercontinental Shanghai Wonderland
上海, 上海 201619, CN
Mara Fan's Location
China, China
Mara Fan's Contact Details

Mara Fan personal email

n/a

Mara Fan phone numbers

About Mara Fan

18359213354/18210085834

Mara Fan's Current Company Details
Intercontinental Shanghai Wonderland

Intercontinental Shanghai Wonderland

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Director of Human Resources at Intercontinental Shanghai Wonderland
上海, 上海 201619, CN
Employees:
50
Mara Fan Work Experience Details
  • Intercontinental Shanghai Wonderland
    Director Of Human Resources
    Intercontinental Shanghai Wonderland May 2018 - Present
    Songjiang District, Shanghai, China
  • Le Méridien Hotels & Resorts
    Hr Director
    Le Méridien Hotels & Resorts Mar 2016 - May 2018
    Xiamen, Fujian, China
  • Westin Hotels & Resorts
    Hr Director
    Westin Hotels & Resorts Jun 2015 - Mar 2016
  • Four Points By Sheraton
    Hr Director
    Four Points By Sheraton Sep 2012 - May 2015
    Yangzhou
  • Anantara Hotels, Resorts And Spas
    Hr Development Manager
    Anantara Hotels, Resorts And Spas Sep 2011 - Sep 2012
    Yunnan
  • Sofitel Luxury Hotels And Resorts
    Complex Training Manager(In Charge Hr)
    Sofitel Luxury Hotels And Resorts Feb 2010 - Mar 2011
  • Sofitel Luxury Hotels And Resorts
    Assistant Training Manager(In Charge Hr Dept.)
    Sofitel Luxury Hotels And Resorts Sep 2009 - Feb 2010
    rooms, 4 restaurants, 2 bars, 420 employees)In charge of the whole HR Department(including Staff Canteen and Dormitory) as the vacancies of DHR, Personnel Manager and Personnel Supervisor.Reviews personnel policies, procedures and practices. Recommend changes, modification or up-dated information to the General Manager.Analyze hotel manpower requirement and recommend selection activities to meet the requirement.Inspect regularly staff restaurant, locker rooms, staff… Show more rooms, 4 restaurants, 2 bars, 420 employees)In charge of the whole HR Department(including Staff Canteen and Dormitory) as the vacancies of DHR, Personnel Manager and Personnel Supervisor.Reviews personnel policies, procedures and practices. Recommend changes, modification or up-dated information to the General Manager.Analyze hotel manpower requirement and recommend selection activities to meet the requirement.Inspect regularly staff restaurant, locker rooms, staff dormitory and other staff facilities to ensure they are well operated and maintained.Counsel hotel personnel as needed in the area of career planning, job transfer, staff relations and legal requirements related to personnel.Implement an effective staff relations and motivation programs in the hotel.Taking Manager On Duty roster on monthly basis. Handle the staff's complains.Disseminates information regarding staff activities, hotel personnel policies, procedures, and any information related to employer-employee relations.Responsible for Training Manager's routine responsibilities Establish the hotel training system and ensure every employee receive at least 40 hours training per year, for managers 80 hours per year. Design and communicate hotel annual training plan and budget, ensure planned the training program roll out completely. Maintain the excellent relationship with Accor Academy Greater China, to ensure fulfill the hotel training needs from corporate level. Responsible and lead all employee relationship activities. Improved the employee satisfaction survey result. Supervise operational status, identifies training needs and develops training programs accordinglySupervise the performance of Training Officer Show less
  • Sofitel Luxury Hotels And Resorts
    Senior Training Supervisor(In Charge Whole Training Dept.)
    Sofitel Luxury Hotels And Resorts Mar 2008 - Aug 2009
    rooms, 3 restaurants, 2 bars, 480 employees)Identifies training needs, develops training programs and make annual training plan&budgetDirect involved in Sofitel Luxury Re-branding process, trained every employee with Sofitel Keys of Luxury Experiences and Appearance and Attitude training programs. Liaises with external resources Management and update staff Training profile. Analysis and supervise staff to identify and determine training needs.Develop Departmental &… Show more rooms, 3 restaurants, 2 bars, 480 employees)Identifies training needs, develops training programs and make annual training plan&budgetDirect involved in Sofitel Luxury Re-branding process, trained every employee with Sofitel Keys of Luxury Experiences and Appearance and Attitude training programs. Liaises with external resources Management and update staff Training profile. Analysis and supervise staff to identify and determine training needs.Develop Departmental & Management Trainers' skillsMaintains and activate library.Coordinates and executes staff social, athletic and recreational activities. (Annual Staff Party, Staff Outing, Birthday Party, Job Skills Competition, etc.)Supervise the performance of Training Clerk Assists recruitment work (job fair, etc.) and coordinate functions and activities with other departments and Head Office.Responsible for Hotel Star rating ( Training Part) Show less
  • Sofitel Luxury Hotels And Resorts
    Training Supervisor(In Charge)
    Sofitel Luxury Hotels And Resorts May 2007 - Mar 2008
    rooms, 3 restaurants, 2 bars, 480 employees)Conduct all the hotel training as TM position vacantEstablishes and revises standard policies and procedures for trainingPrepare Training Plans for the Hotel and Develop internal Training program based.Maintain the necessary files for training activities summary.Ensure the staff compliance with hotel training policies and proceduresPerforms other related duties and special projects as assigned by superiors.

Mara Fan Skills

Recruiting Pre Opening Hotels Training Catering Restaurants Food Human Resources Food And Beverage Employee Relations Micros Resorts Hotel Management Management Hospitality Industry Hospitality Management Menu Development Banquets Hiring Budgets Policy Leadership Development Employee Training Program Management Luxury Opera Restaurant Management Analysis Hospitality Employee Engagement Tourism Rooms Division Talent Management Front Office Event Management Yield Management Revenue Analysis Property Management Systems Fine Dining Customer Service Opening Hotels Customer Satisfaction Team Building Budgeting Guest Service Management Pre Opening Experience Onq Training Delivery Recruitment

Mara Fan Education Details

  • Normal University
    Normal University
    English Language And Literature, General

Frequently Asked Questions about Mara Fan

What company does Mara Fan work for?

Mara Fan works for Intercontinental Shanghai Wonderland

What is Mara Fan's role at the current company?

Mara Fan's current role is Director of Human Resources at Intercontinental Shanghai Wonderland.

What is Mara Fan's email address?

Mara Fan's email address is ma****@****ien.com

What is Mara Fan's direct phone number?

Mara Fan's direct phone number is (866) 539*****

What schools did Mara Fan attend?

Mara Fan attended Normal University.

What skills is Mara Fan known for?

Mara Fan has skills like Recruiting, Pre Opening, Hotels, Training, Catering, Restaurants, Food, Human Resources, Food And Beverage, Employee Relations, Micros, Resorts.

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