Mara Gallup Email & Phone Number

Portland, Or

Brown and Caldwell Consulting Engineers is a full-service, 2100-employee owned environmental engineering consulting firm planning and designing water and wastewater facilities for local and regional municipalities. • Supervise and lead regional administrative team of 13. Geography includes Vancouver, British Columbia to Guam. This role is the only regional administrative role company wide. • Built regional team by hiring, training, mentoring, and supervising 7 new… Show more Brown and Caldwell Consulting Engineers is a full-service, 2100-employee owned environmental engineering consulting firm planning and designing water and wastewater facilities for local and regional municipalities. • Supervise and lead regional administrative team of 13. Geography includes Vancouver, British Columbia to Guam. This role is the only regional administrative role company wide. • Built regional team by hiring, training, mentoring, and supervising 7 new administrative professionals to fill office support roles.• Implemented Consolidated Onboarding Schedule for all West Business Unit New Hires.• Implemented office procedures for onboarding/offboarding, and recognition of staff.• Implemented Client Deliverable Campaign for all WBU offices.• Creation of procedures and written down processes to pass on to future administrative hires.• Leader for NW Area Organizational Health. Work closely with Area Leader in assisting, identifying, and addressing areas to strengthen and improve organizational health. Focused on meaningful supervisor conversations and ways to connect with staff during COVID-19 pandemic. • Co-lead West Diversity and Inclusion Team.• Collaborated and helped implemented updated company-wide onboarding process for Administrative and Supervisory staff. • Lead and coordinated office downsize from two suites to one. This included two phases of moving staff and temporary seating and office equipment.• Lead Retain and Develop Workgroup for local Portland office. This workgroup implemented mentor framework to help all staff who were interested to make connections with mentors on specific topics and growth opportunities.• Portland Health and Safety Coordinator; responsible for quarterly health and safety field audits, monthly employee health and safety renewal training, CLAMP Plan, and office COVID procedures. Show less

Portland, Or

CDM is a regional engineering and construction services firm with 5,000 employees providing integrated solutions in water, environment, transportation, energy, and facilities to clients worldwide.Supervised front desk staff and handled vendor management, proposal writing, new hire orientation, filing, and expense reports.• Promoted from front desk to administrative supervisor within 6 months.• Evolved the office from chaos to a full-functioning, highly efficient… Show more CDM is a regional engineering and construction services firm with 5,000 employees providing integrated solutions in water, environment, transportation, energy, and facilities to clients worldwide.Supervised front desk staff and handled vendor management, proposal writing, new hire orientation, filing, and expense reports.• Promoted from front desk to administrative supervisor within 6 months.• Evolved the office from chaos to a full-functioning, highly efficient space.• Orchestrated smooth new office relocation and configuration with zero disruption in client service.• Established from scratch a project filing system, ensuring easily accessible, up-to-date documentation. Show less

Prineville, Or

Assisted with new office set-up and handled all daily office tasks including scheduling patient appointments, new patient paperwork processing, insurance benefits eligibility, and HCFA forms.

Elmhurst, Il

Set up from scratch all office operations including phones, filing system, billing system, nursing requirements, and scheduling software for this high-traffic office.

Spokane, Wa

Northwest Orthopedic and Fracture Clinic was a popular practice with 14 physicians on staff.• Quickly promoted from receptionist to case manager. • Handpicked to handle Dr. Brownlee’s surgery and office appointments. • Worked closely with nurses and preauthorized MRIs and ultrasounds. • Recruited as case manager for the Orthopedic Independent Review Panel, Department of Labor and Industries.