Mara Couch Email & Phone Number

United States

The Talent Care Advisor is instrumental in Kelly’s overall success with providing value added services directly to our Science, Engineering, & Technology contractors. Talent Care Advisors provide the highest level of talent advocacy, industry specific career coaching and guidance, and ensure that Kelly’s external talent has a dedicated, personal, and domain/industry-knowledgeable resource for questions, concerns, and strategic career direction.As a dependable, service-oriented, and trusted advisor, I look forward to building a relationship that allows us to effectively prepare YOU, as top TALENT, for assignment changes, problem resolution, and proactively guide you through to new opportunities that meet your goals, hand in hand with our specialized recruiting staff. I look forward to working with you!

Columbus, Ohio Metropolitan Area

• Act as an employer brand ambassador and help to drive candidate interest in career opportunities.• Understands and utilizes candidates' varied interests to tailor marketing messages to be as compelling and persuasive as possible.• Interact with potential candidates on social media and professional networks and assist with multi-channel recruiting process to fill pipeline with high quality candidates including, passive applicants, internal recruiting, employee referrals, social networking, college networking, internships, job fairs, etc.• Proficient in LinkedIn Recruiter, Indeed Resume, and TextRecruit.• Create relevant, compelling, and personalized communication strategies that inform and spread the word about working at Giant Eagle & the opportunities we are hiring• Organizes time and schedule to ensure all weekly, quarterly and annual goals are met.• Support planned activities such as attending internal/external events, participating in canvassing days, and global hiring days.• Partner and consult with Recruitment Marketing, Recruiters and/or Hiring Managers to understand position requirements & determine• Monitor conversion rates, including numbers of passive candidates who turn into applicants, get invited to interviews, get offers and get hired.

Columbus, Ohio Area

Responsible for Contingent placements across all industries.Coordinating with hiring managers to identify staffing needs.Determining selection criteria.Sourcing potential candidates through online channels (e.g. social platforms and professional networks.)Plan interview and selection procedures, including screening calls, assessments and in-person interviewsAssess candidate information, including resumes and contact details, using our Applicant Tracking SystemDesign job descriptions and interview questions that reflect each position’s requirementsLead employer branding initiatives

Dublin, Oh

Analyzing branch recruiting needs and developing recruiting strategy (e.g., determining which recruiting events to attend, creating recruiting collateral, and developing and maintaining relationships with recruiting sources.Screening and assessing candidates, administering evaluations, conducting interviews, checking references, managing hiring decisions, conducting temporary employee orientations.Monitoring and analyzing employee turnover/absenteeism and taking appropriate action, conducting performance reviews, soliciting employee feedback, investigating customer/employee complaints and taking appropriate action, counseling/coaching employees, providing career guidance, conducting exit interviews, making decisions regarding termination of employees, managing co-employment issues, developing and maintaining recognition and retention programs, addressing benefit issues (e.g., vacations and holidays), handling workplace violence/safety issues.

Onsite At Broadridge Columbus, Oh

* Maintains thorough understanding and knowledge of customer’s business, industry, trends, and current events * Increases Kelly’s overall revenue with this account, while reducing/eliminating competitor spend * Invests time in customer-facing activities to understand their needs * Identifies cross-selling opportunities and engages the appropriate product team member * Partners with Kelly specialists to ensure that we are developing tailored solutions that meet the needs of the customer * Articulates the value of Kelly products and solutions versus those of our competitors * Prepares and presents business reviews * Assists Level 1 or 2 with management of temporary workforce when necessary (e.g., coaching, counseling, terminations, co-employment, sexual harassment investigations * Analyzes monthly financial statements and implements strategies to increase profitability * Manages overall account P&L where they have managerial responsibility (e.g., expense management, documentation of cost savings, and demonstration of value-added services to the customer) * Must have complete knowledge of contractual agreements to ensure 100% compliance * Analyzes and reviews reports and statistics, taking action when necessary.* Builds an effective team committed to achieving organizational goals * Provides guidance to employees to successfully navigate/manage within a matrix environment * Clearly communicates roles and responsibilities and holds employees accountable for delivering results * Instills customer focus and sense of urgency in service team * Drives collaboration among individuals, teams, and across businesses * Provides feedback and coaching to the service team to ensure customer expectation are being met * Provides regular constructive feedback and development discussions with employees * Utilizes career development processes and tools to grow, engage, and retain staff * Develops strategies to maximize candidate retention

 Overseeing client relations and daily operations of the staffing program. Provide extensive daily reporting to HR and facility managers. Manage 100 + temporary employees in a large warehouse facility. Provide supervision, counseling and training of employees to ensure they are meeting the standards set by the facility. Manage time-keeping and payroll process of temporary employees for reporting to corporate payroll department weekly. Fill and service client orders and communicate information on open positions to recruitment office Conduct orientations weekly, as well as new hire check-ins Complete injury reports, conduct accident investigations and communicate appropriately with the Director of Risk Management

Reynoldsburg, Oh

 Maintain the facility in accordance with Ohio licensing standards Recruited, interviewed, and hire internal staff Executing policies and procedures that ensure the well-being of children Supervising staff on an on-going basis, locating appropriate training opportunities for staff to attend Establish and maintain a healthy, safe and fun working environment Build and maintain solid relationships with parents and families

 Directed the part time employee’s hiring process. Full recruiting control (Job fairs, postings, partnering with local resources, LinkedIn, etc)  Organized orientations and interviews for both part time and full time candidates. Monitored candidates drug screen and background results. Requested and monitored candidates drug screen and background results. Used Talent Track to hire, monitor and track applicants. Updated the associate database frequently Complete QA to ensure accuracy in client files for auditing purposes Assisted with daily organizational and daily office work. Helped in creating new bulletin boards for the two facilities.

 Managed employee-related service includes recruiting, screening, hiring, training, conducting orientations, resolving problems, and managing employee relations issues. Focused on profitable pricing, expense, and cost-of-service management including unemployment and workers' compensation. Handled customer related services such as taking and filling orders, resolving problems, and training of the KASS system. Ran Quality Control reports to ensure customers were receiving excellent service Ran daily reports through the KASS system to track and monitor the number of absences and daily fill rates as well as keeping the fill rates to 100%.  Fulfilled arrival calls and quality control calls regularly to monitor our temporary employees. Continually strived to exceed service delivery goals of the customer and maintained a strong relationship with the temporary employees.

Bachelor'S Degree, Early Childhood Education And Teaching

Activities and Societies: Capital University Lady Crusaders Basketball Team (2002-2006), Team co-captain (2003-2006), SAAC Member.

High School Diploma

Activities and Societies: Field Hockey, Basketball, Yearbook