Maram Abdo Email and Phone Number

Responsible for overseeing the administrative functions that support the organization's core business processes.

Exceeded daily call targets through effective communication techniques that resulted in increased sales revenue.Responded effectively to difficult situations while maintaining a professional attitude at all times.Effectively handled high-volume inbound customer service calls, troubleshooting technical issues and providing solutions.Utilized active listening skills to identify customer needs and provide appropriate solutions.Maintained up-to-date knowledge of all products, services, policies and procedures.